Vista, Excel 2003, HP Printers - various problems

Posted: 01-12-2009, 11:36 AM
We have recently got new hardware and upgraded to Vista. We have also just
changed to fully networked printing.

We are having some printing funnies, but mainly when printing from Excel -
no idea why. Here is a selection of the printing problems we have had:

File-Print: Print dialog does not appear
File-Print/Print: Does not print, no printing message
File-Print/Print: Looks like it prints to printer (see printing message),
but nothing prints out.
File-Print/Print: Looks like it prints to printer (see printing message,
which includes some Japanese characters - we have no machines set up for
Japanese), but nothing prints out.
File-Print/Print: When you choose to print more that one copy, only the
first copy prints out
File-Print/Print: Although a different printer is chosen, it prints to the
default printer

We think it's probably a collection of issues, any ideas for any of them
very welcome!

Thanks, K

Vista, Excel 2003, HP Printers - various problems


Responses to "Vista, Excel 2003, HP Printers - various problems"

Cari \(MS-MVP\)
Guest
Posts: n/a
 
Re: Vista, Excel 2003, HP Printers - various problems
Posted: 01-13-2009, 12:28 AM
If it's only Excel that is having the difficulties and other applications
print OK, then it's application specific and should be asked in the Excel
newsgroups/forums. We deal with more general problems in this group, such
as no application printing etc.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"K" <K@discussions.microsoft.com> wrote in message
news:3AFA0C54-80A1-49E9-9D1E-25C4DD34A82B@microsoft.com...
> We have recently got new hardware and upgraded to Vista. We have also
> just
> changed to fully networked printing.
>
> We are having some printing funnies, but mainly when printing from Excel -
> no idea why. Here is a selection of the printing problems we have had:
>
> File-Print: Print dialog does not appear
> File-Print/Print: Does not print, no printing message
> File-Print/Print: Looks like it prints to printer (see printing message),
> but nothing prints out.
> File-Print/Print: Looks like it prints to printer (see printing message,
> which includes some Japanese characters - we have no machines set up for
> Japanese), but nothing prints out.
> File-Print/Print: When you choose to print more that one copy, only the
> first copy prints out
> File-Print/Print: Although a different printer is chosen, it prints to the
> default printer
>
> We think it's probably a collection of issues, any ideas for any of them
> very welcome!
>
> Thanks, K
K
Guest
Posts: n/a
 
Re: Vista, Excel 2003, HP Printers - various problems
Posted: 01-14-2009, 02:07 PM
Thank you for the standard 'Pass the buck' response.

I have found a partial solution - unsurprisingly not in the Excel groups!

This is a known issue with a Windows Vista HotFix available from Microsoft:
http://support.microsoft.com/default.aspx/kb/948349

I hope the rest of you have better luck trying to get help from an MVP


"Cari (MS-MVP)" wrote:
> If it's only Excel that is having the difficulties and other applications
> print OK, then it's application specific and should be asked in the Excel
> newsgroups/forums. We deal with more general problems in this group, such
> as no application printing etc.
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "K" <K@discussions.microsoft.com> wrote in message
> news:3AFA0C54-80A1-49E9-9D1E-25C4DD34A82B@microsoft.com...
> > We have recently got new hardware and upgraded to Vista. We have also
> > just
> > changed to fully networked printing.
> >
> > We are having some printing funnies, but mainly when printing from Excel -
> > no idea why. Here is a selection of the printing problems we have had:
> >
> > File-Print: Print dialog does not appear
> > File-Print/Print: Does not print, no printing message
> > File-Print/Print: Looks like it prints to printer (see printing message),
> > but nothing prints out.
> > File-Print/Print: Looks like it prints to printer (see printing message,
> > which includes some Japanese characters - we have no machines set up for
> > Japanese), but nothing prints out.
> > File-Print/Print: When you choose to print more that one copy, only the
> > first copy prints out
> > File-Print/Print: Although a different printer is chosen, it prints to the
> > default printer
> >
> > We think it's probably a collection of issues, any ideas for any of them
> > very welcome!
> >
> > Thanks, K
>
Bill
Guest
Posts: n/a
 
Re: Vista, Excel 2003, HP Printers - various problems
Posted: 01-20-2009, 04:28 AM
You should be aware that Cari and anyone else trying to assist you here is a
VOLUNTEER - not an employee of MS.

As in "real life" abusing people online is unlikely to help you.

"Have a nice day"

PLONK






"K" <K@discussions.microsoft.com> wrote in message
news:C7DAF60D-A648-4141-AD80-E66A08E17D39@microsoft.com...
> Thank you for the standard 'Pass the buck' response.
>
> I have found a partial solution - unsurprisingly not in the Excel groups!
>
> This is a known issue with a Windows Vista HotFix available from
> Microsoft:
> http://support.microsoft.com/default.aspx/kb/948349
>
> I hope the rest of you have better luck trying to get help from an MVP
>
>
> "Cari (MS-MVP)" wrote:
>
>> If it's only Excel that is having the difficulties and other applications
>> print OK, then it's application specific and should be asked in the Excel
>> newsgroups/forums. We deal with more general problems in this group,
>> such
>> as no application printing etc.
>> --
>> Cari (MS-MVP) Printing & Imaging
>> www.coribright.com/windows
>>
>> "K" <K@discussions.microsoft.com> wrote in message
>> news:3AFA0C54-80A1-49E9-9D1E-25C4DD34A82B@microsoft.com...
>> > We have recently got new hardware and upgraded to Vista. We have also
>> > just
>> > changed to fully networked printing.
>> >
>> > We are having some printing funnies, but mainly when printing from
>> > Excel -
>> > no idea why. Here is a selection of the printing problems we have had:
>> >
>> > File-Print: Print dialog does not appear
>> > File-Print/Print: Does not print, no printing message
>> > File-Print/Print: Looks like it prints to printer (see printing
>> > message),
>> > but nothing prints out.
>> > File-Print/Print: Looks like it prints to printer (see printing
>> > message,
>> > which includes some Japanese characters - we have no machines set up
>> > for
>> > Japanese), but nothing prints out.
>> > File-Print/Print: When you choose to print more that one copy, only the
>> > first copy prints out
>> > File-Print/Print: Although a different printer is chosen, it prints to
>> > the
>> > default printer
>> >
>> > We think it's probably a collection of issues, any ideas for any of
>> > them
>> > very welcome!
>> >
>> > Thanks, K
>>


K
Guest
Posts: n/a
 
Re: Vista, Excel 2003, HP Printers - various problems
Posted: 01-20-2009, 02:02 PM
Sorry Cari, and Bill.

I'm a template developer, and I have had months of Windows/Printer
technicians telling me it's an Excel problem, must be something to do with my
templates. Shouldn't take it out on others, I know.

Just glad to finally be getting somewhere

K

"Bill" wrote:
> You should be aware that Cari and anyone else trying to assist you here is a
> VOLUNTEER - not an employee of MS.
>
> As in "real life" abusing people online is unlikely to help you.
>
> "Have a nice day"
>
> PLONK
>
>
>
>
>
>
> "K" <K@discussions.microsoft.com> wrote in message
> news:C7DAF60D-A648-4141-AD80-E66A08E17D39@microsoft.com...
> > Thank you for the standard 'Pass the buck' response.
> >
> > I have found a partial solution - unsurprisingly not in the Excel groups!
> >
> > This is a known issue with a Windows Vista HotFix available from
> > Microsoft:
> > http://support.microsoft.com/default.aspx/kb/948349
> >
> > I hope the rest of you have better luck trying to get help from an MVP
> >
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> If it's only Excel that is having the difficulties and other applications
> >> print OK, then it's application specific and should be asked in the Excel
> >> newsgroups/forums. We deal with more general problems in this group,
> >> such
> >> as no application printing etc.
> >> --
> >> Cari (MS-MVP) Printing & Imaging
> >> www.coribright.com/windows
> >>
> >> "K" <K@discussions.microsoft.com> wrote in message
> >> news:3AFA0C54-80A1-49E9-9D1E-25C4DD34A82B@microsoft.com...
> >> > We have recently got new hardware and upgraded to Vista. We have also
> >> > just
> >> > changed to fully networked printing.
> >> >
> >> > We are having some printing funnies, but mainly when printing from
> >> > Excel -
> >> > no idea why. Here is a selection of the printing problems we have had:
> >> >
> >> > File-Print: Print dialog does not appear
> >> > File-Print/Print: Does not print, no printing message
> >> > File-Print/Print: Looks like it prints to printer (see printing
> >> > message),
> >> > but nothing prints out.
> >> > File-Print/Print: Looks like it prints to printer (see printing
> >> > message,
> >> > which includes some Japanese characters - we have no machines set up
> >> > for
> >> > Japanese), but nothing prints out.
> >> > File-Print/Print: When you choose to print more that one copy, only the
> >> > first copy prints out
> >> > File-Print/Print: Although a different printer is chosen, it prints to
> >> > the
> >> > default printer
> >> >
> >> > We think it's probably a collection of issues, any ideas for any of
> >> > them
> >> > very welcome!
> >> >
> >> > Thanks, K
> >>
>
>
>
>
 
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