Vista Explorer Crashes When opening Folder containing Vector files

hi Chris

Thanks for the advice, but sadly the problem still happens.

tom

"Chris Altmann" wrote:

> It might be a buggy icon thumbnail handler installed by Illustrator. Try
> disabling thumbnails
> http://www.howtogeek.com/howto/windo...ista-explorer/
>
> "tom" <tom@discussions.microsoft.com> wrote in message
> news:F28A58D7-0B2D-41EF-9A1F-B2CDBB7A780F@microsoft.com...

> > As above-
> >
> > have a folder that contains 995 files of vector EPS files (for use in
> > adobe
> > illustrator).
> > total folder size is 171mb.
> >
> > when i open it from the vista explorer it crashes and also if i try to do
> > it
> > from with illustrator or photoshop.
> >
> > so maybe there is a corrupt file in there somewhere? but how do i find it?
> >
> > or can vista not handle big folders?
> >
> > annoyingly i can view and use the files on my old XP perfectly ok.
> >
> > any help much appreciated!
> >
> > these are some error codes that i have got from Event Viewer-
> >
> > Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
> > 0x4549b091, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
> > 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id
> > 0x1644, application start time 0x01c77777f98d1f7d.
> >
> > and
> >
> > System
> >
> > - Provider
> >
> > [ Name] Application Error
> >
> > - EventID 1000
> >
> > [ Qualifiers] 0
> >
> > Level 2
> >
> > Task 100
> >
> > Keywords 0x80000000000000
> >
> > - TimeCreated
> >
> > [ SystemTime] 2007-04-05T11:54:31.000Z
> >
> > EventRecordID 2490
> >
> > Channel Application
> >
> > Computer Turbo3
> >
> > Security
> >
> >
> > - EventData
> >
> > Explorer.EXE
> > 6.0.6000.16386
> > 4549b091
> > ntdll.dll
> > 6.0.6000.16386
> > 4549bdc9
> > c0000374
> > 000af1c9
> > 1644
> > 01c77777f98d1f7d
> >

>
>
>

This is the meaning of the error code from NTStatus.h

//
// MessageId: STATUS_HEAP_CORRUPTION
//
// MessageText:
//
// A heap has been corrupted.
//
#define STATUS_HEAP_CORRUPTION ((NTSTATUS)0xC0000374L)

Heap is what C programs call their data memory managed by the C library.

In another folder Chose Tools - Folder Options - View - Reset All
Folders.This will fix 80% of corrupt settings, if you have any. I doubt it
will help because of the error message seems to suggest a naughty program
but it only takes 10 seconds to do.

If no luck;

Explorer runs lots of mini-applications, each file may have several third
party mini apps (called Shell Extensions) that are loaded that if file is in
the folder. Plus folders have them too (each folder has a specified folder
viewer program that loads to show you the folder).

Goto the folder and let Explorer crash.

Type in a command prompt (Press Ctrl + Shift + Escape, File menu - New Task
(Run) and type cmd)

tasklist /m /fi "imagename eq explorer.exe"

This will give you the list of files providing code to Explorer at that
moment. See if any aren't from microsoft.



"tom" <tom@discussions.microsoft.com> wrote in message
news:26CE5118-B347-44FE-B886-D805841DEEC1@microsoft.com...

> hi Chris
>
> Thanks for the advice, but sadly the problem still happens.
>
> tom
>
> "Chris Altmann" wrote:
>

>> It might be a buggy icon thumbnail handler installed by Illustrator. Try
>> disabling thumbnails
>> http://www.howtogeek.com/howto/windo...ista-explorer/
>>
>> "tom" <tom@discussions.microsoft.com> wrote in message
>> news:F28A58D7-0B2D-41EF-9A1F-B2CDBB7A780F@microsoft.com...

>> > As above-
>> >
>> > have a folder that contains 995 files of vector EPS files (for use in
>> > adobe
>> > illustrator).
>> > total folder size is 171mb.
>> >
>> > when i open it from the vista explorer it crashes and also if i try to
>> > do
>> > it
>> > from with illustrator or photoshop.
>> >
>> > so maybe there is a corrupt file in there somewhere? but how do i find
>> > it?
>> >
>> > or can vista not handle big folders?
>> >
>> > annoyingly i can view and use the files on my old XP perfectly ok.
>> >
>> > any help much appreciated!
>> >
>> > these are some error codes that i have got from Event Viewer-
>> >
>> > Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
>> > 0x4549b091, faulting module ntdll.dll, version 6.0.6000.16386, time
>> > stamp
>> > 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process
>> > id
>> > 0x1644, application start time 0x01c77777f98d1f7d.
>> >
>> > and
>> >
>> > System
>> >
>> > - Provider
>> >
>> > [ Name] Application Error
>> >
>> > - EventID 1000
>> >
>> > [ Qualifiers] 0
>> >
>> > Level 2
>> >
>> > Task 100
>> >
>> > Keywords 0x80000000000000
>> >
>> > - TimeCreated
>> >
>> > [ SystemTime] 2007-04-05T11:54:31.000Z
>> >
>> > EventRecordID 2490
>> >
>> > Channel Application
>> >
>> > Computer Turbo3
>> >
>> > Security
>> >
>> >
>> > - EventData
>> >
>> > Explorer.EXE
>> > 6.0.6000.16386
>> > 4549b091
>> > ntdll.dll
>> > 6.0.6000.16386
>> > 4549bdc9
>> > c0000374
>> > 000af1c9
>> > 1644
>> > 01c77777f98d1f7d
>> >

>>
>>
>>

You could open a command prompt window to the folder and temporarily 'break'
the file association via:

ren *.EPS *.EPSX

then, if you can open the folder in explorer, you know it's not a size
issue, but specific to the file association. You can undo the break by
typing:

ren *.EPSX *.EPS

Then you can dig deeper per .'s post.


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

"tom" <tom@discussions.microsoft.com> wrote in message
news:26CE5118-B347-44FE-B886-D805841DEEC1@microsoft.com...

> hi Chris
>
> Thanks for the advice, but sadly the problem still happens.
>
> tom
>
> "Chris Altmann" wrote:
>

>> It might be a buggy icon thumbnail handler installed by Illustrator. Try
>> disabling thumbnails
>> http://www.howtogeek.com/howto/windo...ista-explorer/
>>
>> "tom" <tom@discussions.microsoft.com> wrote in message
>> news:F28A58D7-0B2D-41EF-9A1F-B2CDBB7A780F@microsoft.com...

>> > As above-
>> >
>> > have a folder that contains 995 files of vector EPS files (for use in
>> > adobe
>> > illustrator).
>> > total folder size is 171mb.
>> >
>> > when i open it from the vista explorer it crashes and also if i try to
>> > do
>> > it
>> > from with illustrator or photoshop.
>> >
>> > so maybe there is a corrupt file in there somewhere? but how do i find
>> > it?
>> >
>> > or can vista not handle big folders?
>> >
>> > annoyingly i can view and use the files on my old XP perfectly ok.
>> >
>> > any help much appreciated!
>> >
>> > these are some error codes that i have got from Event Viewer-
>> >
>> > Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
>> > 0x4549b091, faulting module ntdll.dll, version 6.0.6000.16386, time
>> > stamp
>> > 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process
>> > id
>> > 0x1644, application start time 0x01c77777f98d1f7d.
>> >
>> > and
>> >
>> > System
>> >
>> > - Provider
>> >
>> > [ Name] Application Error
>> >
>> > - EventID 1000
>> >
>> > [ Qualifiers] 0
>> >
>> > Level 2
>> >
>> > Task 100
>> >
>> > Keywords 0x80000000000000
>> >
>> > - TimeCreated
>> >
>> > [ SystemTime] 2007-04-05T11:54:31.000Z
>> >
>> > EventRecordID 2490
>> >
>> > Channel Application
>> >
>> > Computer Turbo3
>> >
>> > Security
>> >
>> >
>> > - EventData
>> >
>> > Explorer.EXE
>> > 6.0.6000.16386
>> > 4549b091
>> > ntdll.dll
>> > 6.0.6000.16386
>> > 4549bdc9
>> > c0000374
>> > 000af1c9
>> > 1644
>> > 01c77777f98d1f7d
>> >

>>
>>
>>