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Old 02-15-2007, 08:21 AM   #1 (permalink)
Default Vista freezing problems

I've just built a new computer (Athlon x2 3200 with nvidia Geforce 9600
graphics card, and installed Vista Home Premium.

The system frequently locks up completely, and since CTL-ALT-DEL no longer
seems to close crashed programs, I have to re-boot every time. I have
re-booted more times in the past two weeks than I did in 4 years of running
XP!

It seems to lock up when (a) trying to copy large numbers of files or
donwloading a large file (b) when scrolling down a graphic-rich web page. I
have three fans installed, the CPU is not overclocked and the CPU temperature
is in the mid 40s.

I have had a blue screen of death several times (Kernal_Date_Inpage_Error)
last time, and the last Stop error number was : 0x0000007E, 0xC0000006,
0x94745930, 0x9474562C) if that means anything to anyone.

I have read about nvidia Vista (non) ready drivers causing problems. Is this
due to that, or is it likely that I have something else to worry about?

Also, is there a new alternative way of CTL-ALT-DEL -ing a program - it
seems strange that Miscrosoft would have removed this very useful way of
closing a crashed application.

Thanks for any help anyone can provide.
John McE
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Old 02-15-2007, 08:47 AM   #2 (permalink)
Default Re: Vista freezing problems

"John McE" <JohnMcE@discussions.microsoft.com> wrote
Quote:
> I've just built a new computer (Athlon x2 3200 with nvidia Geforce 9600
> graphics card, and installed Vista Home Premium.
>
> The system frequently locks up completely, and since CTL-ALT-DEL no longer
> seems to close crashed programs, I have to re-boot every time. I have
> re-booted more times in the past two weeks than I did in 4 years of
> running
> XP!
>
> It seems to lock up when (a) trying to copy large numbers of files or
> donwloading a large file (b) when scrolling down a graphic-rich web page.
> I
> have three fans installed, the CPU is not overclocked and the CPU
> temperature
> is in the mid 40s.
>
> I have had a blue screen of death several times (Kernal_Date_Inpage_Error)
> last time, and the last Stop error number was : 0x0000007E, 0xC0000006,
> 0x94745930, 0x9474562C) if that means anything to anyone.
>
> I have read about nvidia Vista (non) ready drivers causing problems. Is
> this
> due to that, or is it likely that I have something else to worry about?
>
> Also, is there a new alternative way of CTL-ALT-DEL -ing a program - it
> seems strange that Miscrosoft would have removed this very useful way of
> closing a crashed application.
>
> Thanks for any help anyone can provide.
Use Ctrl-Shift-Esc to open task manager. What is the board and chipset?

From http://aumha.org/win5/kbestop.htm, this is info on these stop errors
in XP; it might be similar for Vista. It will give you some idea where to
go next.

0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

0x0000007A: KERNEL_DATA_INPAGE_ERROR

Google searches for these errors in Vista:

http://www.google.com/search?hl=en&q=0x0000007A+vista

http://www.google.com/search?hl=en&q...ta&btnG=Search

http://groups.google.com/groups?hl=e...-8&sa=N&tab=wg


--
Rock [MS-MVP User/Shell]

Rock
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Old 02-15-2007, 03:03 PM   #3 (permalink)
Default Re: Vista freezing problems

Thanks for the CTL-SHIFT-ESC tip - pity they changed it, as CTL-ALT-DEL had
become second nature.

The Motherboard is an MSN Ultra, 570 Chipset. Hope that helps.

John

"Rock" wrote:
Quote:
> "John McE" <JohnMcE@discussions.microsoft.com> wrote
>
Quote:
> > I've just built a new computer (Athlon x2 3200 with nvidia Geforce 9600
> > graphics card, and installed Vista Home Premium.
> >
> > The system frequently locks up completely, and since CTL-ALT-DEL no longer
> > seems to close crashed programs, I have to re-boot every time. I have
> > re-booted more times in the past two weeks than I did in 4 years of
> > running
> > XP!
> >
> > It seems to lock up when (a) trying to copy large numbers of files or
> > donwloading a large file (b) when scrolling down a graphic-rich web page.
> > I
> > have three fans installed, the CPU is not overclocked and the CPU
> > temperature
> > is in the mid 40s.
> >
> > I have had a blue screen of death several times (Kernal_Date_Inpage_Error)
> > last time, and the last Stop error number was : 0x0000007E, 0xC0000006,
> > 0x94745930, 0x9474562C) if that means anything to anyone.
> >
> > I have read about nvidia Vista (non) ready drivers causing problems. Is
> > this
> > due to that, or is it likely that I have something else to worry about?
> >
> > Also, is there a new alternative way of CTL-ALT-DEL -ing a program - it
> > seems strange that Miscrosoft would have removed this very useful way of
> > closing a crashed application.
> >
> > Thanks for any help anyone can provide.
>
> Use Ctrl-Shift-Esc to open task manager. What is the board and chipset?
>
> From http://aumha.org/win5/kbestop.htm, this is info on these stop errors
> in XP; it might be similar for Vista. It will give you some idea where to
> go next.
>
> 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
>
> 0x0000007A: KERNEL_DATA_INPAGE_ERROR
>
> Google searches for these errors in Vista:
>
> http://www.google.com/search?hl=en&q=0x0000007A+vista
>
> http://www.google.com/search?hl=en&q...ta&btnG=Search
>
> http://groups.google.com/groups?hl=e...-8&sa=N&tab=wg
>
>
> --
> Rock [MS-MVP User/Shell]
>
>
John McE
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Old 02-15-2007, 06:51 PM   #4 (permalink)
Default RE: Vista freezing problems

John,

You mention just building a new computer. How many watts is your power
supply? A lot of the newer video cards require 350 to 400 watts of power all
by themselves (my 8800GTS has recomendation of 400watts for just the video
card).

In my experience, BOSD are usually 1 of 3 things, too low of a power supply,
heat or bad ram.

Just a thought.

"John McE" wrote:
Quote:
> I've just built a new computer (Athlon x2 3200 with nvidia Geforce 9600
> graphics card, and installed Vista Home Premium.
>
> The system frequently locks up completely, and since CTL-ALT-DEL no longer
> seems to close crashed programs, I have to re-boot every time. I have
> re-booted more times in the past two weeks than I did in 4 years of running
> XP!
>
> It seems to lock up when (a) trying to copy large numbers of files or
> donwloading a large file (b) when scrolling down a graphic-rich web page. I
> have three fans installed, the CPU is not overclocked and the CPU temperature
> is in the mid 40s.
>
> I have had a blue screen of death several times (Kernal_Date_Inpage_Error)
> last time, and the last Stop error number was : 0x0000007E, 0xC0000006,
> 0x94745930, 0x9474562C) if that means anything to anyone.
>
> I have read about nvidia Vista (non) ready drivers causing problems. Is this
> due to that, or is it likely that I have something else to worry about?
>
> Also, is there a new alternative way of CTL-ALT-DEL -ing a program - it
> seems strange that Miscrosoft would have removed this very useful way of
> closing a crashed application.
>
> Thanks for any help anyone can provide.
lkuderick
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Old 02-15-2007, 07:24 PM   #5 (permalink)
Default Re: Vista freezing problems

"John McE" <JohnMcE@discussions.microsoft.com> wrote
Quote:
> Thanks for the CTL-SHIFT-ESC tip - pity they changed it, as CTL-ALT-DEL
> had
> become second nature.
>
> The Motherboard is an MSN Ultra, 570 Chipset. Hope that helps.
>
> John
>
> "Rock" wrote:
>
Quote:
>> "John McE" <JohnMcE@discussions.microsoft.com> wrote
>>
Quote:
>> > I've just built a new computer (Athlon x2 3200 with nvidia Geforce
>> > 9600
>> > graphics card, and installed Vista Home Premium.
>> >
>> > The system frequently locks up completely, and since CTL-ALT-DEL no
>> > longer
>> > seems to close crashed programs, I have to re-boot every time. I have
>> > re-booted more times in the past two weeks than I did in 4 years of
>> > running
>> > XP!
>> >
>> > It seems to lock up when (a) trying to copy large numbers of files or
>> > donwloading a large file (b) when scrolling down a graphic-rich web
>> > page.
>> > I
>> > have three fans installed, the CPU is not overclocked and the CPU
>> > temperature
>> > is in the mid 40s.
>> >
>> > I have had a blue screen of death several times
>> > (Kernal_Date_Inpage_Error)
>> > last time, and the last Stop error number was : 0x0000007E, 0xC0000006,
>> > 0x94745930, 0x9474562C) if that means anything to anyone.
>> >
>> > I have read about nvidia Vista (non) ready drivers causing problems. Is
>> > this
>> > due to that, or is it likely that I have something else to worry about?
>> >
>> > Also, is there a new alternative way of CTL-ALT-DEL -ing a program - it
>> > seems strange that Miscrosoft would have removed this very useful way
>> > of
>> > closing a crashed application.
>> >
>> > Thanks for any help anyone can provide.
>>
>> Use Ctrl-Shift-Esc to open task manager. What is the board and chipset?
>>
>> From http://aumha.org/win5/kbestop.htm, this is info on these stop
>> errors
>> in XP; it might be similar for Vista. It will give you some idea where
>> to
>> go next.
>>
>> 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
>>
>> 0x0000007A: KERNEL_DATA_INPAGE_ERROR
>>
>> Google searches for these errors in Vista:
>>
>> http://www.google.com/search?hl=en&q=0x0000007A+vista
>>
>> http://www.google.com/search?hl=en&q...ta&btnG=Search
>>
>> http://groups.google.com/groups?hl=e...-8&sa=N&tab=wg

You're welcome. Ctrl-Shift-Esc has always been the NT way to access task
manager. It is there is XP, just they added the ctrl-alt-del if the welcome
screen is enabled. If the the classic login screen is enabled in XP, then
ctrl-alt-del brings up the security dialog box.

Sorry I don't have any experience with your board. Maybe someone else who
has might jump in here. Good luck.

--
Rock [MS-MVP User/Shell]

Rock
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Old 02-15-2007, 11:36 PM   #6 (permalink)
Default Re: Vista freezing problems

Yeah, this sounds like bad hardware to me.

Thack


Steve Thackery
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Old 02-16-2007, 07:47 AM   #7 (permalink)
Default Re: Vista freezing problems

I bought a 500 watt power supply to be on the safe side, so in theory
it shouldn't be that.

I ran the RAM check that is included on the Vista disk and that
checked out OK - all 2Gb of it.

I haven't got a temperature app. running (all the MSI apps aren't yet
updated to work with Vista!), but if I do a re-boot (which I am doing
frequently thanks to repeated lock-ups), the CPU temperature as
reported in the BIOS set-up has never reached 50C, so I don't think
it's a heat problem.

I think all I can really do is wait until there are reliable Vista
drivers from nvidia, unless anyone reading this is sure this type of
problem isn't related to that.

I hadn't realised that the CTL-SHIFT-ESC was used previously in NT -
have only used XP/ME/98.

One general question - XP was superb in that it hardly ever locked-up.
Are people generally finding that Vista is just as stable, or is it
generally more prone to total feezing, with the only option a re-boot?

jmcelroy@ntlworld.com
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Old 02-16-2007, 07:43 PM   #8 (permalink)
Default Re: Vista freezing problems

<jmcelroy@ntlworld.com> wrote
Quote:
>I bought a 500 watt power supply to be on the safe side, so in theory
> it shouldn't be that.
>
> I ran the RAM check that is included on the Vista disk and that
> checked out OK - all 2Gb of it.
>
> I haven't got a temperature app. running (all the MSI apps aren't yet
> updated to work with Vista!), but if I do a re-boot (which I am doing
> frequently thanks to repeated lock-ups), the CPU temperature as
> reported in the BIOS set-up has never reached 50C, so I don't think
> it's a heat problem.
>
> I think all I can really do is wait until there are reliable Vista
> drivers from nvidia, unless anyone reading this is sure this type of
> problem isn't related to that.
>
> I hadn't realised that the CTL-SHIFT-ESC was used previously in NT -
> have only used XP/ME/98.
>
> One general question - XP was superb in that it hardly ever locked-up.
> Are people generally finding that Vista is just as stable, or is it
> generally more prone to total feezing, with the only option a re-boot?

I can't answer for everyone, but the stability is strongly dependent on
compatible, good drivers. This system has been very stable with Vista, in a
multiboot with two installations of XP. I used it throughout the TechBeta
with multiple installations of various builds.

It's an older system, almost 5 yrs, P4 2.53 GHz, 1GB PC800 RAM, ATA drives;
the video card, though 128MB, does not have a WDDM driver, so no Aero. It
is just as stable as XP. In fact in some ways it works better.
Hibernation and standby are flawless, resuming from same with everything
working. I had a few problems in XP with this, again driver based, and it
took some effort but finally those have been resolved too.

I haven't had any freezes. Explorer has shut down a couple of times, then
restarted but the system stayed operational; this has happened when trying
to get legacy software with drivers to install.

I There was one BSOD blue screen yesterday during a restart, again trying to
get an XP driver to install in XP compatibility mode for a web cam that the
vendor won't support in Vista. I had been able to get it to run on one of
the Vista Betas. After restarting the driver install completed, but the
image from the cam was very dark and the bottom line was it didn't work. So
I uninstalled and did a system restore. I'll probably play around with a
couple of the earlier driver versions for this but I don't have much
expectation it will work. After the system restore everything's back to
normal.

So again it was drivers causing problems. That's the first and only BSOD.
Good luck with your setup.

--
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Old 02-17-2007, 07:36 AM   #9 (permalink)
Default Re: Vista freezing problems

Thanks guys,
I think I will probably install XP onto the new system, and see if it runs
OK for a few days. If that suddenly starts crashing, then it will point to
new hardware, and exclude unstable Vista drivers. I presume I am correct in
thinking that it's unlikely to be the CPU? Surely they either work properly
or not at all. Memory has passed Vistas own memory checker, so it shouldn't
be that. Which leaves the motherboard. Trouble is that MSI, in my experience,
aren't very good at communication when it comes to trouble-shooting, so I
guess I'll have to convince Dabs to let me return the board. That will be fun!
John McE
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Old 02-20-2007, 05:35 PM   #10 (permalink)
Default Re: Vista freezing problems

Try disabling DAP,


"John McE" <JohnMcE@discussions.microsoft.com> wrote in message
news:92F912F4-6419-4F29-96A5-5EB53AC757F9@microsoft.com...
Quote:
> Thanks guys,
> I think I will probably install XP onto the new system, and see if it runs
> OK for a few days. If that suddenly starts crashing, then it will point to
> new hardware, and exclude unstable Vista drivers. I presume I am correct
> in
> thinking that it's unlikely to be the CPU? Surely they either work
> properly
> or not at all. Memory has passed Vistas own memory checker, so it
> shouldn't
> be that. Which leaves the motherboard. Trouble is that MSI, in my
> experience,
> aren't very good at communication when it comes to trouble-shooting, so I
> guess I'll have to convince Dabs to let me return the board. That will be
> fun!

Justin Thyme
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