Vista home Prem to Ultimate

Posted: 01-19-2009, 04:17 PM
I have purcheased an anytime update from microsoft from vista home premium to
ultimate. Running a pre-check everthing is fine, but the update fails at the
last moment trying to install serviices. I cannot get onto the microsoft help
as i do not have a product number, just the serial number of the update -
anyone any idea as to how I can get help from microsoft for this problem -
they supplied the update direct?

Vista home Prem to Ultimate

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