Vista Home Premium can't RDP to Server2003 from Internet

Posted: 07-23-2008, 09:25 PM
I have a laptop with Vista Home Premium that I can remote desktop to the 2003
server when on the same network using the private 192.168.x.x, but when I
take the laptop home and try to remote in using our public ip address, I get
the message "This computer can't connect to the remote computer". My XP
laptop can remote in just fine from the internet so the firewall / router is
working fine. Any suggestions?
Thanks,
-Wayne

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Responses to "Vista Home Premium can't RDP to Server2003 from Internet"

Robert L. \(MS-MVP\)
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Re: Vista Home Premium can't RDP to Server2003 from Internet
Posted: 07-23-2008, 11:14 PM
Assuming you have a router in the office, have you forward port 3389?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"wdueck" <wdueck@discussions.microsoft.com> wrote in message
news49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
>I have a laptop with Vista Home Premium that I can remote desktop to the
>2003
> server when on the same network using the private 192.168.x.x, but when I
> take the laptop home and try to remote in using our public ip address, I
> get
> the message "This computer can't connect to the remote computer". My XP
> laptop can remote in just fine from the internet so the firewall / router
> is
> working fine. Any suggestions?
> Thanks,
> -Wayne
>
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wdueck
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Re: Vista Home Premium can't RDP to Server2003 from Internet
Posted: 07-23-2008, 11:31 PM
Yes, its changed from 3389 but the router is port forwarding to the server.
It works with my XP laptop.
-Wayne


"Robert L. (MS-MVP)" wrote:
> Assuming you have a router in the office, have you forward port 3389?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "wdueck" <wdueck@discussions.microsoft.com> wrote in message
> news49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> >I have a laptop with Vista Home Premium that I can remote desktop to the
> >2003
> > server when on the same network using the private 192.168.x.x, but when I
> > take the laptop home and try to remote in using our public ip address, I
> > get
> > the message "This computer can't connect to the remote computer". My XP
> > laptop can remote in just fine from the internet so the firewall / router
> > is
> > working fine. Any suggestions?
> > Thanks,
> > -Wayne
> >
>
>
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Robert L. \(MS-MVP\)
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Re: Vista Home Premium can't RDP to Server2003 from Internet
Posted: 07-24-2008, 01:59 PM
Can you telnet port 3389 from the internet?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"wdueck" <wdueck@discussions.microsoft.com> wrote in message
news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> Yes, its changed from 3389 but the router is port forwarding to the
> server.
> It works with my XP laptop.
> -Wayne
>
>
> "Robert L. (MS-MVP)" wrote:
>
>> Assuming you have a router in the office, have you forward port 3389?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "wdueck" <wdueck@discussions.microsoft.com> wrote in message
>> news49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
>> >I have a laptop with Vista Home Premium that I can remote desktop to the
>> >2003
>> > server when on the same network using the private 192.168.x.x, but when
>> > I
>> > take the laptop home and try to remote in using our public ip address,
>> > I
>> > get
>> > the message "This computer can't connect to the remote computer". My XP
>> > laptop can remote in just fine from the internet so the firewall /
>> > router
>> > is
>> > working fine. Any suggestions?
>> > Thanks,
>> > -Wayne
>> >
>>
>>
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wdueck
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Re: Vista Home Premium can't RDP to Server2003 from Internet
Posted: 07-24-2008, 05:00 PM
I tried to telnet but got the message that telnet was an unknown command or
something like that. Does Vista Home Premium have telnet and if so, how do
you access/turn it on?
Thanks for responding,
-Wayne

"Robert L. (MS-MVP)" wrote:
> Can you telnet port 3389 from the internet?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "wdueck" <wdueck@discussions.microsoft.com> wrote in message
> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> > Yes, its changed from 3389 but the router is port forwarding to the
> > server.
> > It works with my XP laptop.
> > -Wayne
> >
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> >> Assuming you have a router in the office, have you forward port 3389?
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >> "wdueck" <wdueck@discussions.microsoft.com> wrote in message
> >> news49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> >> >I have a laptop with Vista Home Premium that I can remote desktop to the
> >> >2003
> >> > server when on the same network using the private 192.168.x.x, but when
> >> > I
> >> > take the laptop home and try to remote in using our public ip address,
> >> > I
> >> > get
> >> > the message "This computer can't connect to the remote computer". My XP
> >> > laptop can remote in just fine from the internet so the firewall /
> >> > router
> >> > is
> >> > working fine. Any suggestions?
> >> > Thanks,
> >> > -Wayne
> >> >
> >>
> >>
>
>
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LeftFoot
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Re: Vista Home Premium can't RDP to Server2003 from Internet
Posted: 07-24-2008, 07:38 PM
Just to interject here -- no I don't think you'll find telnet included in
Vista. You could download PuTTY, an Open Source Telnet / SSH client.

"wdueck" wrote:
> I tried to telnet but got the message that telnet was an unknown command or
> something like that. Does Vista Home Premium have telnet and if so, how do
> you access/turn it on?
> Thanks for responding,
> -Wayne
>
> "Robert L. (MS-MVP)" wrote:
>
> > Can you telnet port 3389 from the internet?
> >
> > --
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting on
> > http://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access on
> > http://www.HowToNetworking.com
> > "wdueck" <wdueck@discussions.microsoft.com> wrote in message
> > news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> > > Yes, its changed from 3389 but the router is port forwarding to the
> > > server.
> > > It works with my XP laptop.
> > > -Wayne
> > >
> > >
> > > "Robert L. (MS-MVP)" wrote:
> > >
> > >> Assuming you have a router in the office, have you forward port 3389?
> > >>
> > >> --
> > >> Bob Lin, MS-MVP, MCSE & CNE
> > >> Networking, Internet, Routing, VPN Troubleshooting on
> > >> http://www.ChicagoTech.net
> > >> How to Setup Windows, Network, VPN & Remote Access on
> > >> http://www.HowToNetworking.com
> > >> "wdueck" <wdueck@discussions.microsoft.com> wrote in message
> > >> news49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> > >> >I have a laptop with Vista Home Premium that I can remote desktop to the
> > >> >2003
> > >> > server when on the same network using the private 192.168.x.x, but when
> > >> > I
> > >> > take the laptop home and try to remote in using our public ip address,
> > >> > I
> > >> > get
> > >> > the message "This computer can't connect to the remote computer". My XP
> > >> > laptop can remote in just fine from the internet so the firewall /
> > >> > router
> > >> > is
> > >> > working fine. Any suggestions?
> > >> > Thanks,
> > >> > -Wayne
> > >> >
> > >>
> > >>
> >
> >
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LeftFoot
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Re: Vista Home Premium can't RDP to Server2003 from Internet
Posted: 07-24-2008, 07:43 PM
Sorry about the second post. I forgot to ask you to include a little more
information on your setup. We need to know just how you are connecting. Is
the Internet-facing IP address of your office router dynamically allocated or
fixed? If dynamic, are you using DynDNS or something like that?

You should walk through the settings for the WinXP and Vista systems
side-by-side to see if you can spot a variance between the two.

"wdueck" wrote:
> I tried to telnet but got the message that telnet was an unknown command or
> something like that. Does Vista Home Premium have telnet and if so, how do
> you access/turn it on?
> Thanks for responding,
> -Wayne
>
> "Robert L. (MS-MVP)" wrote:
>
> > Can you telnet port 3389 from the internet?
> >
> > --
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting on
> > http://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access on
> > http://www.HowToNetworking.com
> > "wdueck" <wdueck@discussions.microsoft.com> wrote in message
> > news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> > > Yes, its changed from 3389 but the router is port forwarding to the
> > > server.
> > > It works with my XP laptop.
> > > -Wayne
> > >
> > >
> > > "Robert L. (MS-MVP)" wrote:
> > >
> > >> Assuming you have a router in the office, have you forward port 3389?
> > >>
> > >> --
> > >> Bob Lin, MS-MVP, MCSE & CNE
> > >> Networking, Internet, Routing, VPN Troubleshooting on
> > >> http://www.ChicagoTech.net
> > >> How to Setup Windows, Network, VPN & Remote Access on
> > >> http://www.HowToNetworking.com
> > >> "wdueck" <wdueck@discussions.microsoft.com> wrote in message
> > >> news49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> > >> >I have a laptop with Vista Home Premium that I can remote desktop to the
> > >> >2003
> > >> > server when on the same network using the private 192.168.x.x, but when
> > >> > I
> > >> > take the laptop home and try to remote in using our public ip address,
> > >> > I
> > >> > get
> > >> > the message "This computer can't connect to the remote computer". My XP
> > >> > laptop can remote in just fine from the internet so the firewall /
> > >> > router
> > >> > is
> > >> > working fine. Any suggestions?
> > >> > Thanks,
> > >> > -Wayne
> > >> >
> > >>
> > >>
> >
> >
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Robert L. \(MS-MVP\)
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Posts: n/a
 
Re: Vista Home Premium can't RDP to Server2003 from Internet
Posted: 07-24-2008, 08:23 PM
By default, telnet is disabled. This how to may help.

Vista How toHow to Enable Remote Desktop On Vista · How to: Enable telnet on
Vista · How to: Enabling ICS on Vista · How to: find out which edition of
Vista running ...
www.howtonetworking.com/vista/vista.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"wdueck" <wdueck@discussions.microsoft.com> wrote in message
news:8DCCE5DA-FE35-456A-8627-F9045EF055F2@microsoft.com...
>I tried to telnet but got the message that telnet was an unknown command or
> something like that. Does Vista Home Premium have telnet and if so, how do
> you access/turn it on?
> Thanks for responding,
> -Wayne
>
> "Robert L. (MS-MVP)" wrote:
>
>> Can you telnet port 3389 from the internet?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "wdueck" <wdueck@discussions.microsoft.com> wrote in message
>> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
>> > Yes, its changed from 3389 but the router is port forwarding to the
>> > server.
>> > It works with my XP laptop.
>> > -Wayne
>> >
>> >
>> > "Robert L. (MS-MVP)" wrote:
>> >
>> >> Assuming you have a router in the office, have you forward port 3389?
>> >>
>> >> --
>> >> Bob Lin, MS-MVP, MCSE & CNE
>> >> Networking, Internet, Routing, VPN Troubleshooting on
>> >> http://www.ChicagoTech.net
>> >> How to Setup Windows, Network, VPN & Remote Access on
>> >> http://www.HowToNetworking.com
>> >> "wdueck" <wdueck@discussions.microsoft.com> wrote in message
>> >> news49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
>> >> >I have a laptop with Vista Home Premium that I can remote desktop to
>> >> >the
>> >> >2003
>> >> > server when on the same network using the private 192.168.x.x, but
>> >> > when
>> >> > I
>> >> > take the laptop home and try to remote in using our public ip
>> >> > address,
>> >> > I
>> >> > get
>> >> > the message "This computer can't connect to the remote computer". My
>> >> > XP
>> >> > laptop can remote in just fine from the internet so the firewall /
>> >> > router
>> >> > is
>> >> > working fine. Any suggestions?
>> >> > Thanks,
>> >> > -Wayne
>> >> >
>> >>
>> >>
>>
>>
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