Vista Home Premium: New user account failing to load user profile

I am trying to set up a standard user profile on my laptop for my mom to
use because personally I do not want her to be snooping around in my own
profile when she uses it for school. So, I went into the control panel
and created a NEW account for her. I didn't have any problems doing
that. I set up folder permissions and then went to test the new user
and although it took awhile for Vista to prepare the account, I got in
and an error message came up about how some Vista email client failed
and pressed OK and I let it sit for awhile and nothing else came up. So
now if I try to log into that account, it gets stuck at a blank blue
background. I opened up the task manager and tried running
explorer.exe, but it wouldn't start. I've also tried pulling up
services.msc, but that won't come up either. So I'm rather clueless as
what to do next and Googling for this problem hasn't helped me find any
fixes for it either.

Anyone have any ideas as to what is causing this and what I can do to
make it work?

Thanks in advance to anyone who can help me out here.




--
Metajoe