Re: VISTA HP7410 driver has a bug

this is a known bug that was opened in October so it did not make the bar
for Vista release.

Printing: Duplex printing won't format properly on HP OfficeJet 7410
All-in-One

Problem Description:
Duplex printing. Does not format page correctly. Will not print in book
like format, always have to flip pages and ordering is weird.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Bob" <Bob@discussions.microsoft.com> wrote in message
news:A4F180AB-E977-4543-A528-690024E150D7@microsoft.com...

> Thanks.
>
> "Alan Morris [MSFT]" wrote:
>

>> I forwarded your message to one of the HP driver developers working here
>> at
>> Microsoft. He can pass it to one of his testers.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Bob" <Bob@discussions.microsoft.com> wrote in message
>> news:8972B59F-93A1-4977-9E73-76CF2B6DF379@microsoft.com...

>> >I have two HP laptops (a ZD8000 and a DV9000) both were customized by HP
>> >and
>> > has BlueTooth and Wireless and came with WindowsXP. I had no problems
>> > printing to my HP Officejet 7410.
>> > Both laptop were given a clean install of Vista Ultimate (RTM). When I
>> > added a printer to each it found the 7410 using Bluetooth/wireless and
>> > loaded
>> > the software, but not the HP manager/director. When I attempted to
>> > print
>> > portrait/duplex the backside of each page is head-to-foot (upside
>> > down),
>> > but
>> > when I print landscape/duplex it prints correctly (head-to-head). I
>> > even
>> > went into the Finishing tab and tried using "flip pages up" and it
>> > doesn't
>> > help. There's something wrong with the driver.
>> >

>>
>>
>>

This would be a Windows Update fix or HP will release on their site.

Unsure on HP's priority or release method.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Bob" <Bob@discussions.microsoft.com> wrote in message
newsABADD45-1AC6-4B05-A1A7-605CC120F994@microsoft.com...

> Any idea when the fix will be released? I'm having to things single sided.
>
> "Alan Morris [MSFT]" wrote:
>

>> this is a known bug that was opened in October so it did not make the bar
>> for Vista release.
>>
>> Printing: Duplex printing won't format properly on HP OfficeJet 7410
>> All-in-One
>>
>> Problem Description:
>> Duplex printing. Does not format page correctly. Will not print in book
>> like format, always have to flip pages and ordering is weird.
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Bob" <Bob@discussions.microsoft.com> wrote in message
>> news:A4F180AB-E977-4543-A528-690024E150D7@microsoft.com...

>> > Thanks.
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> I forwarded your message to one of the HP driver developers working
>> >> here
>> >> at
>> >> Microsoft. He can pass it to one of his testers.
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Bob" <Bob@discussions.microsoft.com> wrote in message
>> >> news:8972B59F-93A1-4977-9E73-76CF2B6DF379@microsoft.com...
>> >> >I have two HP laptops (a ZD8000 and a DV9000) both were customized by
>> >> >HP
>> >> >and
>> >> > has BlueTooth and Wireless and came with WindowsXP. I had no
>> >> > problems
>> >> > printing to my HP Officejet 7410.
>> >> > Both laptop were given a clean install of Vista Ultimate (RTM).
>> >> > When I
>> >> > added a printer to each it found the 7410 using Bluetooth/wireless
>> >> > and
>> >> > loaded
>> >> > the software, but not the HP manager/director. When I attempted to
>> >> > print
>> >> > portrait/duplex the backside of each page is head-to-foot (upside
>> >> > down),
>> >> > but
>> >> > when I print landscape/duplex it prints correctly (head-to-head). I
>> >> > even
>> >> > went into the Finishing tab and tried using "flip pages up" and it
>> >> > doesn't
>> >> > help. There's something wrong with the driver.
>> >> >
>> >>
>> >>
>> >>

>>
>>
>>