Vista Remote Desktop disconnects after about 20 minutes

Posted: 01-28-2009, 11:10 AM
Hi
I am connecting to a Vista desktop from a Windows XP 64 bit laptop. The RDP
Client appears to be version 6. After a period of time (guessing 20 mins)
the remote desktop connection disconnects. NB: A second RDP connection to a
separate Windows XP SP3 computer does not. When I try to reconnect, I get
the login screen, then when I try to login - the screen starts the login
process, then hangs. It makes no difference whether I try to login using RDP
or actually login from the console - the same thing happens.
I then have to cold reset the computer. The whole process kinda defeats the
purpose of remote desktop.
Does anyone have any ideas where I can start to diagnose the problem. Is
this a known issue?
Thanks
George

Vista Remote Desktop disconnects after about 20 minutes


Responses to "Vista Remote Desktop disconnects after about 20 minutes"

Sooner Al [MVP]
Guest
Posts: n/a
 
RE: Vista Remote Desktop disconnects after about 20 minutes
Posted: 01-28-2009, 11:29 AM
Is the RDC session idle when the disconnect happens? Is this in a standalone
work group environment or a domain environment? There are group policies that
control idle sessions. Perhaps that is the problem.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

This posting is provided "AS IS" with no warranties, and confers no
rights...
The MS-MVP Program - http://mvp.support.microsoft.com



"George" wrote:
> Hi
> I am connecting to a Vista desktop from a Windows XP 64 bit laptop. The RDP
> Client appears to be version 6. After a period of time (guessing 20 mins)
> the remote desktop connection disconnects. NB: A second RDP connection to a
> separate Windows XP SP3 computer does not. When I try to reconnect, I get
> the login screen, then when I try to login - the screen starts the login
> process, then hangs. It makes no difference whether I try to login using RDP
> or actually login from the console - the same thing happens.
> I then have to cold reset the computer. The whole process kinda defeats the
> purpose of remote desktop.
> Does anyone have any ideas where I can start to diagnose the problem. Is
> this a known issue?
> Thanks
> George
 
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