Vista *thinks* multiple antivirus programs are installed. Why?

JerryM wrote:

> Did you reboot after you deleted Kapersky?
>

That's not the issue. There is a known issue with Vista's Security
Center keeping any antivirus or spyware programs hanging around long
after they are removed from the system. Cleaning out the registry with
a fine toothed comb has no effect. I hope to see this issue address
with an update to Vista in the near future.

Although I no longer have AVG or Spybot on my Vista machine, Security
Center refuses to believe they have been zapped off the system. sigh.

Dave

You could try this:

Right-click Command Prompt (in Start Menu\Programs\Accessories) and choose
Run as
Administrator. Type (or Copy and Paste) the following command:

winmgmt /verifyrepository

If the system returns "WMI repository is not consistent", type this command:

winmgmt /salvagerepository

The first time you run this it will fail. (It will issue stop commands to
the services causing it to fail, saying, "A stop control has been sent to a
service that other running services are dependent on"). It might take a
couple minutes for the services to shut down. Run the last command again.
You actually may have to run it 3 times before it finally runs and completes
on its own.

"David" <david@invalid.com> wrote in message
news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com. ..

> JerryM wrote:

>> Did you reboot after you deleted Kapersky?
>>

> That's not the issue. There is a known issue with Vista's Security Center
> keeping any antivirus or spyware programs hanging around long after they
> are removed from the system. Cleaning out the registry with a fine
> toothed comb has no effect. I hope to see this issue address with an
> update to Vista in the near future.
>
> Although I no longer have AVG or Spybot on my Vista machine, Security
> Center refuses to believe they have been zapped off the system. sigh.
>
> Dave

Thanks for the reply.

When I ran winmgmt/verifyrepository, I got

WMI repository is consistent

"dean-dean" wrote:

> You could try this:
>
> Right-click Command Prompt (in Start Menu\Programs\Accessories) and choose
> Run as
> Administrator. Type (or Copy and Paste) the following command:
>
> winmgmt /verifyrepository
>
> If the system returns "WMI repository is not consistent", type this command:
>
> winmgmt /salvagerepository
>
> The first time you run this it will fail. (It will issue stop commands to
> the services causing it to fail, saying, "A stop control has been sent to a
> service that other running services are dependent on"). It might take a
> couple minutes for the services to shut down. Run the last command again.
> You actually may have to run it 3 times before it finally runs and completes
> on its own.
>
> "David" <david@invalid.com> wrote in message
> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com. ..

> > JerryM wrote:

> >> Did you reboot after you deleted Kapersky?
> >>

> > That's not the issue. There is a known issue with Vista's Security Center
> > keeping any antivirus or spyware programs hanging around long after they
> > are removed from the system. Cleaning out the registry with a fine
> > toothed comb has no effect. I hope to see this issue address with an
> > update to Vista in the near future.
> >
> > Although I no longer have AVG or Spybot on my Vista machine, Security
> > Center refuses to believe they have been zapped off the system. sigh.
> >
> > Dave

>
>

Well, you could try the sledgehammer approach:

Right-click Command Prompt and Run as Administrator. Type (or Copy and
Paste) the following commands, pressing Enter after each one:

net stop winmgmt
cd %windir%\system32\wbem
ren repository repository.old
net start winmgmt

This will rebuild the Repository.

Make sure the following Services are set to Automatic (the default), in
Computer Management:

Base Filtering Engine
Windows Firewall
Remote Procedure Call (RPC)
DCOM Server Process Launcher

In Windows Update, make sure KB935807 is installed.

"Refresher" <Refresher@discussions.microsoft.com> wrote in message
news:6F84DAB6-8B3D-4B46-8EBD-A1C8F13EB6F5@microsoft.com...

> Thanks for the reply.
>
> When I ran winmgmt/verifyrepository, I got
>
> WMI repository is consistent
>
> "dean-dean" wrote:
>

>> You could try this:
>>
>> Right-click Command Prompt (in Start Menu\Programs\Accessories) and
>> choose
>> Run as
>> Administrator. Type (or Copy and Paste) the following command:
>>
>> winmgmt /verifyrepository
>>
>> If the system returns "WMI repository is not consistent", type this
>> command:
>>
>> winmgmt /salvagerepository
>>
>> The first time you run this it will fail. (It will issue stop commands
>> to
>> the services causing it to fail, saying, "A stop control has been sent to
>> a
>> service that other running services are dependent on"). It might take a
>> couple minutes for the services to shut down. Run the last command
>> again.
>> You actually may have to run it 3 times before it finally runs and
>> completes
>> on its own.
>>
>> "David" <david@invalid.com> wrote in message
>> news:_vGdnZfNA87CbjLbnZ2dnUVZ_h2pnZ2d@comcast.com. ..

>> > JerryM wrote:
>> >> Did you reboot after you deleted Kapersky?
>> >>
>> > That's not the issue. There is a known issue with Vista's Security
>> > Center
>> > keeping any antivirus or spyware programs hanging around long after
>> > they
>> > are removed from the system. Cleaning out the registry with a fine
>> > toothed comb has no effect. I hope to see this issue address with an
>> > update to Vista in the near future.
>> >
>> > Although I no longer have AVG or Spybot on my Vista machine, Security
>> > Center refuses to believe they have been zapped off the system. sigh.
>> >
>> > Dave

>>
>>

See
http://forums.microsoft.com/WindowsO...25272&SiteID=2
for several methods of repairing this problem. I prefer this one -

Open an elevated command prompt and run the following commands:

net stop winmgmt
cd /d %windir%\system32\wbem
ren repository repository.old
(or delete it using the command "rd /s repository" instead of the
ren command)
net start winmgmt

It may take a minute or so to complete while WMI rebuilds the database.

--

"Refresher" <Refresher@discussions.microsoft.com> wrote in message
news:566B1B25-DA4D-4016-84DC-5A661E472D0A@microsoft.com...

> Hello,
>
> In my Windows Security Center I see the following messages:
>
> "Multiple antivirus programs report that they are turned on and up to
> date"
> "Windows Defender and Kaspersky Anti-Virus both report that they are
> turned
> on"
>
> However, I only have one installed now (AVG). I did have Kaspersky
> installed, but I uninstalled it. Windows Security still thinks it is
> installed. I even went through the registry and got rid of all Kaspersky
> entries, and deleted all directories.
>
> How do I "refresh" Windows Security Center to make it know only AVG is
> installed?
>
> Thanks.