RE: Vista Ultimate Remote Desktop troubleshooting

Posted: 03-28-2007, 01:54 AM
Any chance your running something like NAV worm protection or OneCare Live
that may block incoming Remote Desktop connections?

Have you tested over your local LAN from another PC on the same LAN. In that
case it is NOT a valid test to use the public IP of your router. Use the
private LAN IP instead.
--

Al Jarvi (MS-MVP Windows Networking)

This posting is provided "AS IS" with no warranties, and confers no
rights...
The MS-MVP Program - http://mvp.support.microsoft.com



"FunkyRX" wrote:
> Hi,
>
> I am having trouble configuring remote desktop for vista Ultimate.
>
> I have followed the microsoft setup guide for vista remote desktop. As part
> of this process, I also changed the remote desktop port to 3393 and
> configured the firewall rules.
>
> When I attempt to connect from an XP pc I get the message "The client could
> not connect to the remote computer. I do include the port number when
> connecting.
>
> netstat -a shows the remote desktop port 3393 listening
>
> telnet <local> 3393 connects to telnet (both from vista host and remote xp pc)
>
> telnet <host> 3393 connects to telnet (both from vista host and remote xp pc)
>
> canyouseeme.org shows the port is open and the service can be seen
>
> 'terminalservices' service is started
>
> I don't know what else to check to sort this issue out. Does anyone have a
> suggestion?
>
> FYI, I set the port back to 3389 to get the same issue.
>
> Thanks in advance,
>
> Jarrad

RE: Vista Ultimate Remote Desktop troubleshooting


Responses to "RE: Vista Ultimate Remote Desktop troubleshooting"

FunkyRX
Guest
Posts: n/a
 
Vista Ultimate Remote Desktop troubleshooting
Posted: 03-28-2007, 02:04 AM
Hi,

I am having trouble configuring remote desktop for vista Ultimate.

I have followed the microsoft setup guide for vista remote desktop. As part
of this process, I also changed the remote desktop port to 3393 and
configured the firewall rules.

When I attempt to connect from an XP pc I get the message "The client could
not connect to the remote computer. I do include the port number when
connecting.

netstat -a shows the remote desktop port 3393 listening

telnet <local> 3393 connects to telnet (both from vista host and remote xp pc)

telnet <host> 3393 connects to telnet (both from vista host and remote xp pc)

canyouseeme.org shows the port is open and the service can be seen

'terminalservices' service is started

I don't know what else to check to sort this issue out. Does anyone have a
suggestion?

FYI, I set the port back to 3389 to get the same issue.

Thanks in advance,

Jarrad
Sooner Al [MVP]
Guest
Posts: n/a
 
Re: Vista Ultimate Remote Desktop troubleshooting
Posted: 03-28-2007, 10:06 AM
"FunkyRX" <FunkyRX@discussions.microsoft.com> wrote in message
news:B49B9A2A-194A-471B-ACF3-75D6337C2A84@microsoft.com...
> Hi,
>
> I am having trouble configuring remote desktop for vista Ultimate.
>
> I have followed the microsoft setup guide for vista remote desktop. As
> part
> of this process, I also changed the remote desktop port to 3393 and
> configured the firewall rules.
>
> When I attempt to connect from an XP pc I get the message "The client
> could
> not connect to the remote computer. I do include the port number when
> connecting.
>
> netstat -a shows the remote desktop port 3393 listening
>
> telnet <local> 3393 connects to telnet (both from vista host and remote xp
> pc)
>
> telnet <host> 3393 connects to telnet (both from vista host and remote xp
> pc)
>
> canyouseeme.org shows the port is open and the service can be seen
>
> 'terminalservices' service is started
>
> I don't know what else to check to sort this issue out. Does anyone have a
> suggestion?
>
> FYI, I set the port back to 3389 to get the same issue.
>
> Thanks in advance,
>
> Jarrad
Can you connect to the PC with Remote Desktop (RDP) from another PC on the
same LAN? Make sure you use the private LAN IP of the PC and not the public
PC of the router.

http://theillustratednetwork.mvps.or...ams/Basic.html

Are you running any thing like NAV or OneCare Live? Those have been known to
block incoming RDP requests if not configured correctly.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

 
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