Vista Very Slow to Access 2003 Server

> This is a stab in the dark but I've seen similar slow downs when Vista has
> a problem with DNS resolving a server name and has to use NETBIOS. What
> are the results of nslookup of the server from one of the affected Vista
> clients?
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>
> "Bill Orr" <bill.orr@civilution.net> wrote in message
> news:OufiOU$6HHA.4612@TK2MSFTNGP03.phx.gbl...

>> Greetings,
>>
>> Our layout:
>>
>> 3 Vista computers with all available updates. All are different
>> hardware. 2 are Business Edition and 1 is Ultimate. All are domain
>> members.
>> 5 Windows XP Professional computers. All are domain members.
>> 5 Windows 2003 R2 Servers. SP2 and all available updates are installed.
>> 2 of these servers are 64-bit. All are identical hardware.
>> Single Windows domain. Single LAN. Single network. Very simple flat
>> environment.
>>
>>
>> The patch 931770 has been applied to all the Vista computers.
>>
>> Problem:
>> Recently, 2 days ago, the Windows Vista computers began having problems
>> accessing one of our Windows 2003 R2 64-bit servers over the network.
>> All forms of access to only this server from only the Vista workstations
>> are very sluggish. Displaying the contents of a shared folder takes 20 -
>> 30 seconds. Copying files is nearly impossible. This is our Exchange
>> 2007 server (rollup 4) and Outlook can take 5 - 10 minutes to open any
>> mailbox and 30 - 60 seconds to change active messages. RDP to this
>> server and only this server is very sluggish, there are long pauses when
>> working within the RDP session.
>>
>> No changes occurred around this time frame. I've checked for updates
>> that were installed which may have cause the problem and no patches were
>> installed at this time. The environment has been working in this
>> configuration for 2 weeks without issue since the last round of patches
>> were installed. This happened suddenly and for all Vista computers at
>> the same time. Access to all other servers, running the same version of
>> Windows on the same hardware is normal. Access to this particular server
>> from all Windows XP computers is also normal.
>>
>> The problem seems to exist only between the Vista computers and one
>> particular server. There are no errors on either the server or the
>> workstations.
>>
>> I have changed network card settings, tried a different switch, applied
>> the patch mentioned above, reviewed all logs for errors, disabled the
>> Windows firewall and antivirus on the Vista computers and the server, and
>> cannot seem to identify what triggered this behavior.
>>
>> Anyone else seen this?
>>
>> Thank you,
>>
>> Bill

>

> Thanks for the reply Kerry,
>
> NSLookup returns the correct address. I double-checked the IP settings on
> the DNS server and the server we're having problems talking to from Vista.
> I double-checked the DNS server I'm handing out in DHCP to the clients.
> The host records in the DNS table are correct and corresponding PTRs exist
> for the server and the clients.
>
> Keep 'em coming!
>
> Thank you,
>
> Bill
>
> "Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
> news:4E3F428A-1928-4C02-8D8B-092E52F70949@microsoft.com...

>> This is a stab in the dark but I've seen similar slow downs when Vista
>> has a problem with DNS resolving a server name and has to use NETBIOS.
>> What are the results of nslookup of the server from one of the affected
>> Vista clients?
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>> "Bill Orr" <bill.orr@civilution.net> wrote in message
>> news:OufiOU$6HHA.4612@TK2MSFTNGP03.phx.gbl...

>>> Greetings,
>>>
>>> Our layout:
>>>
>>> 3 Vista computers with all available updates. All are different
>>> hardware. 2 are Business Edition and 1 is Ultimate. All are domain
>>> members.
>>> 5 Windows XP Professional computers. All are domain members.
>>> 5 Windows 2003 R2 Servers. SP2 and all available updates are installed.
>>> 2 of these servers are 64-bit. All are identical hardware.
>>> Single Windows domain. Single LAN. Single network. Very simple flat
>>> environment.
>>>
>>>
>>> The patch 931770 has been applied to all the Vista computers.
>>>
>>> Problem:
>>> Recently, 2 days ago, the Windows Vista computers began having problems
>>> accessing one of our Windows 2003 R2 64-bit servers over the network.
>>> All forms of access to only this server from only the Vista workstations
>>> are very sluggish. Displaying the contents of a shared folder takes
>>> 20 - 30 seconds. Copying files is nearly impossible. This is our
>>> Exchange 2007 server (rollup 4) and Outlook can take 5 - 10 minutes to
>>> open any mailbox and 30 - 60 seconds to change active messages. RDP to
>>> this server and only this server is very sluggish, there are long pauses
>>> when working within the RDP session.
>>>
>>> No changes occurred around this time frame. I've checked for updates
>>> that were installed which may have cause the problem and no patches were
>>> installed at this time. The environment has been working in this
>>> configuration for 2 weeks without issue since the last round of patches
>>> were installed. This happened suddenly and for all Vista computers at
>>> the same time. Access to all other servers, running the same version of
>>> Windows on the same hardware is normal. Access to this particular
>>> server from all Windows XP computers is also normal.
>>>
>>> The problem seems to exist only between the Vista computers and one
>>> particular server. There are no errors on either the server or the
>>> workstations.
>>>
>>> I have changed network card settings, tried a different switch, applied
>>> the patch mentioned above, reviewed all logs for errors, disabled the
>>> Windows firewall and antivirus on the Vista computers and the server,
>>> and cannot seem to identify what triggered this behavior.
>>>
>>> Anyone else seen this?
>>>
>>> Thank you,
>>>
>>> Bill

>>

>

> Something here may help.
>
> http://groups.google.com/group/micro...e2561543d0b3e3
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>
> "Bill Orr" <bill.orr@civilution.net> wrote in message
> news:e1za1vK7HHA.5012@TK2MSFTNGP02.phx.gbl...

>> Thanks for the reply Kerry,
>>
>> NSLookup returns the correct address. I double-checked the IP settings
>> on the DNS server and the server we're having problems talking to from
>> Vista. I double-checked the DNS server I'm handing out in DHCP to the
>> clients. The host records in the DNS table are correct and corresponding
>> PTRs exist for the server and the clients.
>>
>> Keep 'em coming!
>>
>> Thank you,
>>
>> Bill
>>
>> "Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
>> news:4E3F428A-1928-4C02-8D8B-092E52F70949@microsoft.com...

>>> This is a stab in the dark but I've seen similar slow downs when Vista
>>> has a problem with DNS resolving a server name and has to use NETBIOS.
>>> What are the results of nslookup of the server from one of the affected
>>> Vista clients?
>>>
>>> --
>>> Kerry Brown
>>> Microsoft MVP - Shell/User
>>> http://www.vistahelp.ca
>>>
>>>
>>> "Bill Orr" <bill.orr@civilution.net> wrote in message
>>> news:OufiOU$6HHA.4612@TK2MSFTNGP03.phx.gbl...
>>>> Greetings,
>>>>
>>>> Our layout:
>>>>
>>>> 3 Vista computers with all available updates. All are different
>>>> hardware. 2 are Business Edition and 1 is Ultimate. All are domain
>>>> members.
>>>> 5 Windows XP Professional computers. All are domain members.
>>>> 5 Windows 2003 R2 Servers. SP2 and all available updates are
>>>> installed. 2 of these servers are 64-bit. All are identical hardware.
>>>> Single Windows domain. Single LAN. Single network. Very simple flat
>>>> environment.
>>>>
>>>>
>>>> The patch 931770 has been applied to all the Vista computers.
>>>>
>>>> Problem:
>>>> Recently, 2 days ago, the Windows Vista computers began having problems
>>>> accessing one of our Windows 2003 R2 64-bit servers over the network.
>>>> All forms of access to only this server from only the Vista
>>>> workstations are very sluggish. Displaying the contents of a shared
>>>> folder takes 20 - 30 seconds. Copying files is nearly impossible.
>>>> This is our Exchange 2007 server (rollup 4) and Outlook can take 5 - 10
>>>> minutes to open any mailbox and 30 - 60 seconds to change active
>>>> messages. RDP to this server and only this server is very sluggish,
>>>> there are long pauses when working within the RDP session.
>>>>
>>>> No changes occurred around this time frame. I've checked for updates
>>>> that were installed which may have cause the problem and no patches
>>>> were installed at this time. The environment has been working in this
>>>> configuration for 2 weeks without issue since the last round of patches
>>>> were installed. This happened suddenly and for all Vista computers at
>>>> the same time. Access to all other servers, running the same version
>>>> of Windows on the same hardware is normal. Access to this particular
>>>> server from all Windows XP computers is also normal.
>>>>
>>>> The problem seems to exist only between the Vista computers and one
>>>> particular server. There are no errors on either the server or the
>>>> workstations.
>>>>
>>>> I have changed network card settings, tried a different switch, applied
>>>> the patch mentioned above, reviewed all logs for errors, disabled the
>>>> Windows firewall and antivirus on the Vista computers and the server,
>>>> and cannot seem to identify what triggered this behavior.
>>>>
>>>> Anyone else seen this?
>>>>
>>>> Thank you,
>>>>
>>>> Bill
>>>

>>

>

> Well I'll be...
>
> Yep, start the firewall service and then turn off the firewall... that did
> it.
>
> Thank you very much Kerry.
>