Vista Wireless Internet Issue

Posted: 05-26-2008, 10:17 PM

Ally

Guest
Posts: n/a

Hi all, I have a wireless issue at work with my Vista laptop. I am able to
connect to my works wireless service ok, but cannot access the internet. I
can connect to everything locally without issues but not the internet. I can
do everything locally such as file/print, connect to exchange, etc

I even tried to ping the router/ default gateway but just get time outs even
though it'son the same subnet.

All other laptops (which are Win XP) are able to access the internet from
the wireless service without issue. When pinging the router they get
successful responses.

I've tried recreating wireless connection on vista laptop but issues
continues and tried googling but cannot find anything.

Any vista pro's out there?

Responses to "Vista Wireless Internet Issue"

Robert L. \(MS-MVP\)

Guest
Posts: n/a

Re: Vista Wireless Internet Issue

Posted: 05-27-2008, 02:40 AM

Posting the result of ipconfig /all here may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Ally" <Ally@discussions.microsoft.com> wrote in message
news:E6CFF6D4-BD3C-4260-9C5A-DCFEF6DEB49F@microsoft.com...

> Hi all, I have a wireless issue at work with my Vista laptop. I am able to
> connect to my works wireless service ok, but cannot access the internet. I
> can connect to everything locally without issues but not the internet. I
> can
> do everything locally such as file/print, connect to exchange, etc
>
> I even tried to ping the router/ default gateway but just get time outs
> even
> though it'son the same subnet.
>
> All other laptops (which are Win XP) are able to access the internet from
> the wireless service without issue. When pinging the router they get
> successful responses.
>
> I've tried recreating wireless connection on vista laptop but issues
> continues and tried googling but cannot find anything.
>
> Any vista pro's out there?

Ally

Guest
Posts: n/a

Re: Vista Wireless Internet Issue

Posted: 05-27-2008, 10:35 AM

Here you go:

C:\Users\****\Desktop>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ******034
Primary Dns Suffix . . . . . . . : ******.***.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ******.***.local
***.local

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : *****.***.local
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
Con
nection
Physical Address. . . . . . . . . : 00-18-DE-BF-76-CE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fdc3:b320:a486:100d%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.10.50(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 27 May 2008 10:26:11
Lease Expires . . . . . . . . . . : 04 June 2008 10:26:11
Default Gateway . . . . . . . . . : 192.168.10.12
DHCP Server . . . . . . . . . . . : 192.168.10.5
DNS Servers . . . . . . . . . . . : 192.168.10.5
192.168.10.6
Primary WINS Server . . . . . . . : 192.168.10.5
NetBIOS over Tcpip. . . . . . . . : Enabled

C:\Users\*****\Desktop>

"Robert L. (MS-MVP)" wrote:

> Posting the result of ipconfig /all here may help.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "Ally" <Ally@discussions.microsoft.com> wrote in message
> news:E6CFF6D4-BD3C-4260-9C5A-DCFEF6DEB49F@microsoft.com...
> > Hi all, I have a wireless issue at work with my Vista laptop. I am able to
> > connect to my works wireless service ok, but cannot access the internet. I
> > can connect to everything locally without issues but not the internet. I
> > can
> > do everything locally such as file/print, connect to exchange, etc
> >
> > I even tried to ping the router/ default gateway but just get time outs
> > even
> > though it'son the same subnet.
> >
> > All other laptops (which are Win XP) are able to access the internet from
> > the wireless service without issue. When pinging the router they get
> > successful responses.
> >
> > I've tried recreating wireless connection on vista laptop but issues
> > continues and tried googling but cannot find anything.
> >
> > Any vista pro's out there?
>
>

Barb Bowman

Guest
Posts: n/a

Re: Vista Wireless Internet Issue

Posted: 05-27-2008, 12:13 PM

first step would be to unbind IPv6 and see if that makes a
difference

http://digitalmediaphile.wordpress.c...windows-vista/

On Tue, 27 May 2008 02:35:00 -0700, Ally
<Ally@discussions.microsoft.com> wrote:

>Here you go:
>
>C:\Users\****\Desktop>ipconfig /all
>
>Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : ******034
> Primary Dns Suffix . . . . . . . : ******.***.local
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
> DNS Suffix Search List. . . . . . : ******.***.local
> ***.local
>
>Wireless LAN adapter Wireless Network Connection:
>
> Connection-specific DNS Suffix . : *****.***.local
> Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
>Con
>nection
> Physical Address. . . . . . . . . : 00-18-DE-BF-76-CE
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> Link-local IPv6 Address . . . . . : fe80::fdc3:b320:a486:100d%9(Preferred)
> IPv4 Address. . . . . . . . . . . : 192.168.10.50(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Lease Obtained. . . . . . . . . . : 27 May 2008 10:26:11
> Lease Expires . . . . . . . . . . : 04 June 2008 10:26:11
> Default Gateway . . . . . . . . . : 192.168.10.12
> DHCP Server . . . . . . . . . . . : 192.168.10.5
> DNS Servers . . . . . . . . . . . : 192.168.10.5
> 192.168.10.6
> Primary WINS Server . . . . . . . : 192.168.10.5
> NetBIOS over Tcpip. . . . . . . . : Enabled
>
>C:\Users\*****\Desktop>
>
>"Robert L. (MS-MVP)" wrote:
>
>> Posting the result of ipconfig /all here may help.
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "Ally" <Ally@discussions.microsoft.com> wrote in message
>> news:E6CFF6D4-BD3C-4260-9C5A-DCFEF6DEB49F@microsoft.com...
>> > Hi all, I have a wireless issue at work with my Vista laptop. I am able to
>> > connect to my works wireless service ok, but cannot access the internet. I
>> > can connect to everything locally without issues but not the internet. I
>> > can
>> > do everything locally such as file/print, connect to exchange, etc
>> >
>> > I even tried to ping the router/ default gateway but just get time outs
>> > even
>> > though it'son the same subnet.
>> >
>> > All other laptops (which are Win XP) are able to access the internet from
>> > the wireless service without issue. When pinging the router they get
>> > successful responses.
>> >
>> > I've tried recreating wireless connection on vista laptop but issues
>> > continues and tried googling but cannot find anything.
>> >
>> > Any vista pro's out there?
>>
>>

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Jay Somerset

Guest
Posts: n/a

Re: Vista Wireless Internet Issue

Posted: 05-27-2008, 01:03 PM

On Tue, 27 May 2008 02:35:00 -0700, Ally
<Ally@discussions.microsoft.com> wrote:

>Here you go:
>
>C:\Users\****\Desktop>ipconfig /all
>
>Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : ******034
> Primary Dns Suffix . . . . . . . : ******.***.local
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
> DNS Suffix Search List. . . . . . : ******.***.local
> ***.local
>
>Wireless LAN adapter Wireless Network Connection:
>
> Connection-specific DNS Suffix . : *****.***.local
> Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
>Con
>nection
> Physical Address. . . . . . . . . : 00-18-DE-BF-76-CE
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> Link-local IPv6 Address . . . . . : fe80::fdc3:b320:a486:100d%9(Preferred)
> IPv4 Address. . . . . . . . . . . : 192.168.10.50(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Lease Obtained. . . . . . . . . . : 27 May 2008 10:26:11
> Lease Expires . . . . . . . . . . : 04 June 2008 10:26:11
> Default Gateway . . . . . . . . . : 192.168.10.12
> DHCP Server . . . . . . . . . . . : 192.168.10.5
> DNS Servers . . . . . . . . . . . : 192.168.10.5
> 192.168.10.6
> Primary WINS Server . . . . . . . : 192.168.10.5
> NetBIOS over Tcpip. . . . . . . . : Enabled

I would have expected the Default Gateway to have the same IP address
as DHCP Server and DNS Server. Looks like you have a somewhat strange
setup. Also, your second DNS server address looks unusual -- if you
are using a normal single router setup, then Gateway, DHCP and DNS
should all point to the same IP address. Most routers use 192.168.x.1
as their address, unless you have set yours up specifically to be
different.

While it is perfectly permissible to have different DNS servers (not
use your router which will pass through to your ISP's servers), your
DHCP and Gateway addresses really should be the same (unless perhaps
you are linking to a Domain Server. Are you set up in a Domain or a
Workgroup?
--
Jay (remove dashes for legal email address)

Ally

Guest
Posts: n/a

Re: Vista Wireless Internet Issue

Posted: 05-27-2008, 01:15 PM

Got my issue sorted. I changed the IP address DHCP was giving me to another
IP and it works ok now. There must be an issue with the 192.168.10.50 IP or
something, because now that I'm on 192.168.10.52 internet access works fine.

I've set up an exlusion for that IP to a dummy IP so no one else gets it.

PS- I'm in a domain environment, two local DNS servers incase one fails and
the router is actually a UTM device (internet router, URL filtering, firewall
etc)

"Jay Somerset" wrote:

> On Tue, 27 May 2008 02:35:00 -0700, Ally
> <Ally@discussions.microsoft.com> wrote:
>
> >Here you go:
> >
> >C:\Users\****\Desktop>ipconfig /all
> >
> >Windows IP Configuration
> >
> > Host Name . . . . . . . . . . . . : ******034
> > Primary Dns Suffix . . . . . . . : ******.***.local
> > Node Type . . . . . . . . . . . . : Hybrid
> > IP Routing Enabled. . . . . . . . : No
> > WINS Proxy Enabled. . . . . . . . : No
> > DNS Suffix Search List. . . . . . : ******.***.local
> > ***.local
> >
> >Wireless LAN adapter Wireless Network Connection:
> >
> > Connection-specific DNS Suffix . : *****.***.local
> > Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
> >Con
> >nection
> > Physical Address. . . . . . . . . : 00-18-DE-BF-76-CE
> > DHCP Enabled. . . . . . . . . . . : Yes
> > Autoconfiguration Enabled . . . . : Yes
> > Link-local IPv6 Address . . . . . : fe80::fdc3:b320:a486:100d%9(Preferred)
> > IPv4 Address. . . . . . . . . . . : 192.168.10.50(Preferred)
> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > Lease Obtained. . . . . . . . . . : 27 May 2008 10:26:11
> > Lease Expires . . . . . . . . . . : 04 June 2008 10:26:11
> > Default Gateway . . . . . . . . . : 192.168.10.12
> > DHCP Server . . . . . . . . . . . : 192.168.10.5
> > DNS Servers . . . . . . . . . . . : 192.168.10.5
> > 192.168.10.6
> > Primary WINS Server . . . . . . . : 192.168.10.5
> > NetBIOS over Tcpip. . . . . . . . : Enabled
>
> I would have expected the Default Gateway to have the same IP address
> as DHCP Server and DNS Server. Looks like you have a somewhat strange
> setup. Also, your second DNS server address looks unusual -- if you
> are using a normal single router setup, then Gateway, DHCP and DNS
> should all point to the same IP address. Most routers use 192.168.x.1
> as their address, unless you have set yours up specifically to be
> different.
>
> While it is perfectly permissible to have different DNS servers (not
> use your router which will pass through to your ISP's servers), your
> DHCP and Gateway addresses really should be the same (unless perhaps
> you are linking to a Domain Server. Are you set up in a Domain or a
> Workgroup?
> --
> Jay (remove dashes for legal email address)
>

Robert L. \(MS-MVP\)

Guest
Posts: n/a

Re: Vista Wireless Internet Issue

Posted: 05-27-2008, 02:30 PM

Yes, the DNS is OK. Is it possible you have another DHCP server assign the
same IP range?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Ally" <Ally@discussions.microsoft.com> wrote in message
news:3058079A-F8B0-4E06-9171-004E100A379D@microsoft.com...

> Got my issue sorted. I changed the IP address DHCP was giving me to
> another
> IP and it works ok now. There must be an issue with the 192.168.10.50 IP
> or
> something, because now that I'm on 192.168.10.52 internet access works
> fine.
>
> I've set up an exlusion for that IP to a dummy IP so no one else gets it.
>
> PS- I'm in a domain environment, two local DNS servers incase one fails
> and
> the router is actually a UTM device (internet router, URL filtering,
> firewall
> etc)
>
> "Jay Somerset" wrote:
>
>> On Tue, 27 May 2008 02:35:00 -0700, Ally
>> <Ally@discussions.microsoft.com> wrote:
>>
>> >Here you go:
>> >
>> >C:\Users\****\Desktop>ipconfig /all
>> >
>> >Windows IP Configuration
>> >
>> > Host Name . . . . . . . . . . . . : ******034
>> > Primary Dns Suffix . . . . . . . : ******.***.local
>> > Node Type . . . . . . . . . . . . : Hybrid
>> > IP Routing Enabled. . . . . . . . : No
>> > WINS Proxy Enabled. . . . . . . . : No
>> > DNS Suffix Search List. . . . . . : ******.***.local
>> > ***.local
>> >
>> >Wireless LAN adapter Wireless Network Connection:
>> >
>> > Connection-specific DNS Suffix . : *****.***.local
>> > Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG
>> > Network
>> >Con
>> >nection
>> > Physical Address. . . . . . . . . : 00-18-DE-BF-76-CE
>> > DHCP Enabled. . . . . . . . . . . : Yes
>> > Autoconfiguration Enabled . . . . : Yes
>> > Link-local IPv6 Address . . . . . :
>> > fe80::fdc3:b320:a486:100d%9(Preferred)
>> > IPv4 Address. . . . . . . . . . . : 192.168.10.50(Preferred)
>> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> > Lease Obtained. . . . . . . . . . : 27 May 2008 10:26:11
>> > Lease Expires . . . . . . . . . . : 04 June 2008 10:26:11
>> > Default Gateway . . . . . . . . . : 192.168.10.12
>> > DHCP Server . . . . . . . . . . . : 192.168.10.5
>> > DNS Servers . . . . . . . . . . . : 192.168.10.5
>> > 192.168.10.6
>> > Primary WINS Server . . . . . . . : 192.168.10.5
>> > NetBIOS over Tcpip. . . . . . . . : Enabled
>>
>> I would have expected the Default Gateway to have the same IP address
>> as DHCP Server and DNS Server. Looks like you have a somewhat strange
>> setup. Also, your second DNS server address looks unusual -- if you
>> are using a normal single router setup, then Gateway, DHCP and DNS
>> should all point to the same IP address. Most routers use 192.168.x.1
>> as their address, unless you have set yours up specifically to be
>> different.
>>
>> While it is perfectly permissible to have different DNS servers (not
>> use your router which will pass through to your ISP's servers), your
>> DHCP and Gateway addresses really should be the same (unless perhaps
>> you are linking to a Domain Server. Are you set up in a Domain or a
>> Workgroup?
>> --
>> Jay (remove dashes for legal email address)
>>

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