Vista won't boot into login? virus, video card or hardware problem?

Posted: 01-16-2009, 07:23 AM

Hi, I would like to say sorry in advance to this long post, but afte
searching the internet for 2 days i couldn't find a problem lik
mine....
Ok, I have a HP desktop computer model no. m80575a with Windows Vist
Home Premium x32. I downlaoded a program that contained an applicatio
that adds an entry into the registry in order for the program to work.
After installing, around 5 mins later an error poped up from the syste
tray saying that my video card had an error. I ignored it because I wa
in the middle of typing something; and i now i look back i was VER
stupid :cry:.

Anyway, I used the computer for a few more minutes before the it froz
and I had to manually shutdown the computer by holding down the O
button. The computer booted up fine and i used it again for a fe
minutes before it froze again. I manually shutdown the computer again b
pressing down the ON button, but this time it didn't boot up... After
few tries I replaced the DVI cable connected to the monitor with a VG
cable, and to my suprise the computer booted up this time

Unfortuanately my hoped dropped again after weird lines and Dolla
signs $ appeared in the BIOS. I pressed F8 and did a System reapir
which failed because it could not 'automatically repair computer'
However, the check for hardware errors found no hardware problems; so
ran Sytem recovery and it was successful, so i restarted the computer t
reinstall everything. However, the lines and dollar signs were sti
there when i rebooted, and after the vista splash screen and the 'pleas
wait while the computer runs for the first time' message, the scree
goes blank for 10 minutes and a Blue Screen of Death error messag
appears. I try using the 'run computer normally' option but same thin
happens.

Unfortuanately, because I have already run system recovery i cannot us
system restore because the points have already been erased. I canno
access Safemode either because windows is not installed
What can I do? my guess to this problem is either a virus, corrup
registry, or video card problem

I think it is a virus because of the program that i downloaded, becaus
it was not downloaded from the original site..
but it might be a registry problem because of the application tha
added the entry to registry..
Or it could be a video card problem (hardware or software problem,
dunno) because of the errror message before my computer crashed an
because the computer stops booting when it starts to use high graphics

I have heard that reseating the video card will help, but the seals ar
still on and if they are damaged my i cannot claim my warranty. So
don't want to do anything that requires opening the computer case. Th
reason i havn't called in warranty is because my dad will kill me if
screwed up ths computer, so i just want to do as much as I can before h
comes back from holidays
I think it might be a virus that is preventing the video card fro
working? (is this even possible?) or the corrupt registry preventing m
from logigng into login screen

Does anyone know what i should do? Is there a way to run window
normally in low graphics so i can know if it is a graph card problem o
not? What can i do to fix this problem?
Thanks in advance

--
chand

Vista won't boot into login? virus, video card or hardware problem?


Responses to "Vista won't boot into login? virus, video card or hardware problem?"

Rob Talley
Guest
Posts: n/a
 
Re: Vista won't boot into login? virus, video card or hardware problem?
Posted: 01-16-2009, 07:55 AM
On Fri, 16 Jan 2009 01:23:48 -0600, chand <guest@unknown-email.com>
wrote:
>I have heard that reseating the video card will help, but the seals are
>still on and if they are damaged my i cannot claim my warranty. So i
>don't want to do anything that requires opening the computer case. The
>reason i havn't called in warranty is because my dad will kill me if i
>screwed up ths computer, so i just want to do as much as I can before he
>comes back from holidays.
It sounds as if you have a hardware problem... and that can't be
traced to anything you did.

Call customer support and get them to fix it.
Rick Rogers
Guest
Posts: n/a
 
Re: Vista won't boot into login? virus, video card or hardware problem?
Posted: 01-16-2009, 11:42 AM
Hi,

You probably are experiencing a hardware failure. Reseating the video card
may help, but if the card has failed it needs to be replaced. If it's
integrated into the motherboard, then the board itself will need to be
replaced or an add-on card will have to be added.

Either way, you will need to open the case. As nearly all modern desktop
systems feature the ability to expand the system by adding additional cards,
hard drives, optical drives, etc., removing the seals on the case does not
void the warranty. However, if the system is under warranty there's no
reason you should be doing this yourself as this is why you have one.

Also, with hardware failures it's not the user's fault in most cases, these
things just happen sometimes. Not uncommon in new systems for it to happen
in the first 3-6 months.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"chand" <guest@unknown-email.com> wrote in message
news:8761dfd5de09798a80d27fb7cb841092@nntp-gateway.com...
>
> Hi, I would like to say sorry in advance to this long post, but after
> searching the internet for 2 days i couldn't find a problem like
> mine.....
> Ok, I have a HP desktop computer model no. m80575a with Windows Vista
> Home Premium x32. I downlaoded a program that contained an application
> that adds an entry into the registry in order for the program to work.
> After installing, around 5 mins later an error poped up from the system
> tray saying that my video card had an error. I ignored it because I was
> in the middle of typing something; and i now i look back i was VERY
> stupid :cry:.
>
> Anyway, I used the computer for a few more minutes before the it froze
> and I had to manually shutdown the computer by holding down the ON
> button. The computer booted up fine and i used it again for a few
> minutes before it froze again. I manually shutdown the computer again by
> pressing down the ON button, but this time it didn't boot up... After a
> few tries I replaced the DVI cable connected to the monitor with a VGA
> cable, and to my suprise the computer booted up this time
>
> Unfortuanately my hoped dropped again after weird lines and Dollar
> signs $ appeared in the BIOS. I pressed F8 and did a System reapir,
> which failed because it could not 'automatically repair computer',
> However, the check for hardware errors found no hardware problems; so i
> ran Sytem recovery and it was successful, so i restarted the computer to
> reinstall everything. However, the lines and dollar signs were stil
> there when i rebooted, and after the vista splash screen and the 'please
> wait while the computer runs for the first time' message, the screen
> goes blank for 10 minutes and a Blue Screen of Death error message
> appears. I try using the 'run computer normally' option but same thing
> happens.
>
> Unfortuanately, because I have already run system recovery i cannot use
> system restore because the points have already been erased. I cannot
> access Safemode either because windows is not installed.
> What can I do? my guess to this problem is either a virus, corrupt
> registry, or video card problem.
>
> I think it is a virus because of the program that i downloaded, because
> it was not downloaded from the original site...
> but it might be a registry problem because of the application that
> added the entry to registry...
> Or it could be a video card problem (hardware or software problem, i
> dunno) because of the errror message before my computer crashed and
> because the computer stops booting when it starts to use high graphics.
>
> I have heard that reseating the video card will help, but the seals are
> still on and if they are damaged my i cannot claim my warranty. So i
> don't want to do anything that requires opening the computer case. The
> reason i havn't called in warranty is because my dad will kill me if i
> screwed up ths computer, so i just want to do as much as I can before he
> comes back from holidays.
> I think it might be a virus that is preventing the video card from
> working? (is this even possible?) or the corrupt registry preventing me
> from logigng into login screen?
>
> Does anyone know what i should do? Is there a way to run windows
> normally in low graphics so i can know if it is a graph card problem or
> not? What can i do to fix this problem?
> Thanks in advance.
>
>
> --
> chand
chand
Guest
Posts: n/a
 
Re: Vista won't boot into login? virus, video card or hardware problem?
Posted: 01-16-2009, 12:18 PM

BTW, i finally caught a glimps of the blue screen error and it was

"Attempt to reset the display driver and recover from timeout failed

I am almost certain it is a video card problem. Please post what yo
guys think anyway. I was able to boot into Ultimate Boot Cd for Window
and after looking in device manager, Multimedia Controller, PCI Devic
and Video controller (VGA compatible) had errors and they all hav
something with the video card

--
chand
 
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