Vista wont restart
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| burfeyboy |
> 1st time on this site - hope someone can help!
>
> Recently installed Vista - v nice smooth install. Pc restarted fine at
> that
> point. A number of sub components needed drivers (it's an ASUS A6VM
> laptop -
> ACPI device, built in webcam, card reader) so at first I loaded them
> individually and ended up with laptop unable to reboot.....it says it
> closing
> down, then black screen and much HDD activity as if its about to restart,
> and
> then nothing. Just a black screen, fan's still running, power lights
> still
> on etc.
>
> Reloading drivers individually the problem one appears to be the webcam,
> not
> the ACPI device (ATK 0100 ACPI Utility) as I expected.
>
> Reloaded Vista from scratch and once again all work fine. This time I go
> to
> MS Update to let the system download the latest drivers (mine could have
> been
> too old) but once all was updated the same problem occurs. The laptop
> closes
> down OK, but wont reboot. It just hangs at the black screen.
>
> My latest thought is the BIOS needs updating but the ASUS site states I
> have
> the most up to date installed already.
>
> If anyone has any thoughts I'd appreciate them.
> Thanks
| Chad Harris |
> 1) Check for any bios update at your PC manufacturer's site.
>
> 2) Use Win RE's Startup Repair or if necessary System Restore 2nd from the
> same location.
>
> 3) You could thirdly try the F8 Options.
>
> All of these are detailed below with refs and screenshots:
>
> If you have a Vista DVD, you can try the Recovery link that allows you to
> use Win RE's Startup Repair or if no joy, System Restore from there which
> sometimes works when F8's Safe Mode>System Restore options (all 4 should be
> tried) won't.
>
> You can run Startup Repair by putting your Vista DVD in after the
> language screen in setup. You can also run System Restore from the same
> location.
>
> You run the startup repair tool this way (and system restore from here is
> also sometimes effective):
>
> http://support.microsoft.com/kb/925810/en-us
>
> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
> http://www.windowsvista.windowsreins...rtup/index.htm
>
> Note The computer must be configured to start from a CD or from a DVD. For
> information about how to configure the computer to start from a CD or from a
> DVD, see the information that came with the computer.
> 2. Restart the computer. To do this, click Start, click the arrow next to
> the Lock button, and then click Restart.
>
> This usually means that you enter bios setup by whatever key or keys
> (sometimes there is more than one key that will do it for your model--go to
> pc manufacturer site) and configure CD to be first in the boot order.
>
> See for ref:
> Access/Enter Motherboard BIOS
> http://www.michaelstevenstech.com/bios_manufacturer.htm
>
> Note If you cannot restart the computer by using this method, use the power
> button to turn off the computer. Then, turn the computer back on.
>
> 3. Set your language preference, and then click Next.
>
> Note In most cases, the startup repair process starts automatically, and you
> do not have the option to select it in the System Recovery Options menu.
>
> 4. Click Repair your computer.
>
> 5. In the System Recovery Options dialog box, click the operating system
> that you want to repair, and then click Next.
>
> 6. In the System Recovery Options menu, click Startup Repair to start the
> repair process.
>
> 7. When the repair process is complete, click Finish.
>
> Additional References for Startup Repair With Screenshots:
>
> How to Use Startup Repair:
>
> ***Accessing Windows RE (Repair Environment):***
>
> 1) Insert Media into PC (the DVD you burned)
>
> 2) ***You will see on the Vista logo setup screen after lang. options in the
> lower left corner, a link called "System Recovery Options."***
>
> Screenshot: System Recovery Options (Lower Left Link)
> http://blogs.itecn.net/photos/liuhui...4/500x375.aspx
>
> Screenshot: (Click first option "Startup Repair"
> http://www.leedesmond.com/images/img...SysRecOpt2.bmp
>
> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
> http://www.windowsvista.windowsreins...rtup/index.htm
>
> 3) Select your OS for repair.
>
> 4) Its been my experience that you can see some causes of the crash from
> theWin RE feature:
>
> You'll have a choice there of using:
>
> 1) Startup Repair
> 2) System Restore
> 3) Complete PC Restore
> ___________________
>
> You could also:
>
> Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
> use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
> choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
> Prompt.
>
> These methods are outlined in
>
> A description of the Safe Mode Boot options in Windows XP/and Vista
> http://support.microsoft.com/kb/315222/
>
> You will need this reference:
>
> How to start the System Restore tool at a command prompt in Windows XP
> http://support.microsoft.com/kb/304449/en-us
>
> The command to use for system restore at the safe mode cmd prompt is:
>
> %systemroot%\system32\restore\rstrui.exe
>
> The reason for doing this is one of these choices may work, when the other
> doesn't. My experience is that people do not fully try F8 when they think
> or have said they have. It is that they can almost always reach Windows
> Advanced Options though.
>
>
> Good luck,
>
> CH
>
>
>
>
> "burfeyboy" <burfeyboy@discussions.microsoft.com> wrote in message
> news:628F2834-A083-4263-B0D7-4ADD9C9E66AD@microsoft.com...> > 1st time on this site - hope someone can help!>
> >
> > Recently installed Vista - v nice smooth install. Pc restarted fine at
> > that
> > point. A number of sub components needed drivers (it's an ASUS A6VM
> > laptop -
> > ACPI device, built in webcam, card reader) so at first I loaded them
> > individually and ended up with laptop unable to reboot.....it says it
> > closing
> > down, then black screen and much HDD activity as if its about to restart,
> > and
> > then nothing. Just a black screen, fan's still running, power lights
> > still
> > on etc.
> >
> > Reloading drivers individually the problem one appears to be the webcam,
> > not
> > the ACPI device (ATK 0100 ACPI Utility) as I expected.
> >
> > Reloaded Vista from scratch and once again all work fine. This time I go
> > to
> > MS Update to let the system download the latest drivers (mine could have
> > been
> > too old) but once all was updated the same problem occurs. The laptop
> > closes
> > down OK, but wont reboot. It just hangs at the black screen.
> >
> > My latest thought is the BIOS needs updating but the ASUS site states I
> > have
> > the most up to date installed already.
> >
> > If anyone has any thoughts I'd appreciate them.
> > Thanks
>
| burfeyboy |
> Thanks Chad.
> I'll happily go down this root this evening, but to my mind the install
> has
> gone OK so doesn't need a repair. The cause I am sure is one of these
> final
> drivers conflicting with something, perhaps the BIOS settings, and causing
> the hang. Whilst the laptop doesn't reboot on its own, if I power down
> from
> the hung state and then restart manually it boots up OK without any signs
> of
> a failed shutdown.
>
> I do of course have the option of rebuilding and not installing the extra
> drivers but then thats not a clean OS and like all good techies I want a
> clean OS ;-)
>
>
> "Chad Harris" wrote:
>>> 1) Check for any bios update at your PC manufacturer's site.
>>
>> 2) Use Win RE's Startup Repair or if necessary System Restore 2nd from
>> the
>> same location.
>>
>> 3) You could thirdly try the F8 Options.
>>
>> All of these are detailed below with refs and screenshots:
>>
>> If you have a Vista DVD, you can try the Recovery link that allows you to
>> use Win RE's Startup Repair or if no joy, System Restore from there which
>> sometimes works when F8's Safe Mode>System Restore options (all 4 should
>> be
>> tried) won't.
>>
>> You can run Startup Repair by putting your Vista DVD in after the
>> language screen in setup. You can also run System Restore from the same
>> location.
>>
>> You run the startup repair tool this way (and system restore from here is
>> also sometimes effective):
>>
>> http://support.microsoft.com/kb/925810/en-us
>>
>> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
>> http://www.windowsvista.windowsreins...rtup/index.htm
>>
>> Note The computer must be configured to start from a CD or from a DVD.
>> For
>> information about how to configure the computer to start from a CD or
>> from a
>> DVD, see the information that came with the computer.
>> 2. Restart the computer. To do this, click Start, click the arrow next to
>> the Lock button, and then click Restart.
>>
>> This usually means that you enter bios setup by whatever key or keys
>> (sometimes there is more than one key that will do it for your model--go
>> to
>> pc manufacturer site) and configure CD to be first in the boot order.
>>
>> See for ref:
>> Access/Enter Motherboard BIOS
>> http://www.michaelstevenstech.com/bios_manufacturer.htm
>>
>> Note If you cannot restart the computer by using this method, use the
>> power
>> button to turn off the computer. Then, turn the computer back on.
>>
>> 3. Set your language preference, and then click Next.
>>
>> Note In most cases, the startup repair process starts automatically, and
>> you
>> do not have the option to select it in the System Recovery Options menu.
>>
>> 4. Click Repair your computer.
>>
>> 5. In the System Recovery Options dialog box, click the operating system
>> that you want to repair, and then click Next.
>>
>> 6. In the System Recovery Options menu, click Startup Repair to start the
>> repair process.
>>
>> 7. When the repair process is complete, click Finish.
>>
>> Additional References for Startup Repair With Screenshots:
>>
>> How to Use Startup Repair:
>>
>> ***Accessing Windows RE (Repair Environment):***
>>
>> 1) Insert Media into PC (the DVD you burned)
>>
>> 2) ***You will see on the Vista logo setup screen after lang. options in
>> the
>> lower left corner, a link called "System Recovery Options."***
>>
>> Screenshot: System Recovery Options (Lower Left Link)
>> http://blogs.itecn.net/photos/liuhui...4/500x375.aspx
>>
>> Screenshot: (Click first option "Startup Repair"
>> http://www.leedesmond.com/images/img...SysRecOpt2.bmp
>>
>> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
>> http://www.windowsvista.windowsreins...rtup/index.htm
>>
>> 3) Select your OS for repair.
>>
>> 4) Its been my experience that you can see some causes of the crash from
>> theWin RE feature:
>>
>> You'll have a choice there of using:
>>
>> 1) Startup Repair
>> 2) System Restore
>> 3) Complete PC Restore
>> ___________________
>>
>> You could also:
>>
>> Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
>> use WGA) and Last Known Good>then I go to Win RE in Vista. That gives
>> you a
>> choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
>> Prompt.
>>
>> These methods are outlined in
>>
>> A description of the Safe Mode Boot options in Windows XP/and Vista
>> http://support.microsoft.com/kb/315222/
>>
>> You will need this reference:
>>
>> How to start the System Restore tool at a command prompt in Windows XP
>> http://support.microsoft.com/kb/304449/en-us
>>
>> The command to use for system restore at the safe mode cmd prompt is:
>>
>> %systemroot%\system32\restore\rstrui.exe
>>
>> The reason for doing this is one of these choices may work, when the
>> other
>> doesn't. My experience is that people do not fully try F8 when they
>> think
>> or have said they have. It is that they can almost always reach Windows
>> Advanced Options though.
>>
>>
>> Good luck,
>>
>> CH
>>
>>
>>
>>
>> "burfeyboy" <burfeyboy@discussions.microsoft.com> wrote in message
>> news:628F2834-A083-4263-B0D7-4ADD9C9E66AD@microsoft.com...>> > 1st time on this site - hope someone can help!>>
>> >
>> > Recently installed Vista - v nice smooth install. Pc restarted fine at
>> > that
>> > point. A number of sub components needed drivers (it's an ASUS A6VM
>> > laptop -
>> > ACPI device, built in webcam, card reader) so at first I loaded them
>> > individually and ended up with laptop unable to reboot.....it says it
>> > closing
>> > down, then black screen and much HDD activity as if its about to
>> > restart,
>> > and
>> > then nothing. Just a black screen, fan's still running, power lights
>> > still
>> > on etc.
>> >
>> > Reloading drivers individually the problem one appears to be the
>> > webcam,
>> > not
>> > the ACPI device (ATK 0100 ACPI Utility) as I expected.
>> >
>> > Reloaded Vista from scratch and once again all work fine. This time I
>> > go
>> > to
>> > MS Update to let the system download the latest drivers (mine could
>> > have
>> > been
>> > too old) but once all was updated the same problem occurs. The laptop
>> > closes
>> > down OK, but wont reboot. It just hangs at the black screen.
>> >
>> > My latest thought is the BIOS needs updating but the ASUS site states I
>> > have
>> > the most up to date installed already.
>> >
>> > If anyone has any thoughts I'd appreciate them.
>> > Thanks
>>
| Chad Harris |
> You of course could have a conflicting driver, since that makes up the
> majority of problematic blank screens, blue screens that are software
> crashes, and the only way to know is to uninstall the drivers and add them
> back one by one--you seem to have added some recent perpipherals.
>
> You have nothing to lose though by doing a startup repair or using the other
> modalities, and then if they don't work, you could woryry about reinstalling
> your system. If a startup repair works, then I'd see how it runs before
> considering it not a 'clean OS.'
>
> CH
>
> "burfeyboy" <burfeyboy@discussions.microsoft.com> wrote in message
> news:7BF42CCD-3842-46BD-9E30-AFC8F48E3B41@microsoft.com...> > Thanks Chad.>
> > I'll happily go down this root this evening, but to my mind the install
> > has
> > gone OK so doesn't need a repair. The cause I am sure is one of these
> > final
> > drivers conflicting with something, perhaps the BIOS settings, and causing
> > the hang. Whilst the laptop doesn't reboot on its own, if I power down
> > from
> > the hung state and then restart manually it boots up OK without any signs
> > of
> > a failed shutdown.
> >
> > I do of course have the option of rebuilding and not installing the extra
> > drivers but then thats not a clean OS and like all good techies I want a
> > clean OS ;-)
> >
> >
> > "Chad Harris" wrote:
> >> >> 1) Check for any bios update at your PC manufacturer's site.
> >>
> >> 2) Use Win RE's Startup Repair or if necessary System Restore 2nd from
> >> the
> >> same location.
> >>
> >> 3) You could thirdly try the F8 Options.
> >>
> >> All of these are detailed below with refs and screenshots:
> >>
> >> If you have a Vista DVD, you can try the Recovery link that allows you to
> >> use Win RE's Startup Repair or if no joy, System Restore from there which
> >> sometimes works when F8's Safe Mode>System Restore options (all 4 should
> >> be
> >> tried) won't.
> >>
> >> You can run Startup Repair by putting your Vista DVD in after the
> >> language screen in setup. You can also run System Restore from the same
> >> location.
> >>
> >> You run the startup repair tool this way (and system restore from here is
> >> also sometimes effective):
> >>
> >> http://support.microsoft.com/kb/925810/en-us
> >>
> >> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
> >> http://www.windowsvista.windowsreins...rtup/index.htm
> >>
> >> Note The computer must be configured to start from a CD or from a DVD.
> >> For
> >> information about how to configure the computer to start from a CD or
> >> from a
> >> DVD, see the information that came with the computer.
> >> 2. Restart the computer. To do this, click Start, click the arrow next to
> >> the Lock button, and then click Restart.
> >>
> >> This usually means that you enter bios setup by whatever key or keys
> >> (sometimes there is more than one key that will do it for your model--go
> >> to
> >> pc manufacturer site) and configure CD to be first in the boot order.
> >>
> >> See for ref:
> >> Access/Enter Motherboard BIOS
> >> http://www.michaelstevenstech.com/bios_manufacturer.htm
> >>
> >> Note If you cannot restart the computer by using this method, use the
> >> power
> >> button to turn off the computer. Then, turn the computer back on.
> >>
> >> 3. Set your language preference, and then click Next.
> >>
> >> Note In most cases, the startup repair process starts automatically, and
> >> you
> >> do not have the option to select it in the System Recovery Options menu.
> >>
> >> 4. Click Repair your computer.
> >>
> >> 5. In the System Recovery Options dialog box, click the operating system
> >> that you want to repair, and then click Next.
> >>
> >> 6. In the System Recovery Options menu, click Startup Repair to start the
> >> repair process.
> >>
> >> 7. When the repair process is complete, click Finish.
> >>
> >> Additional References for Startup Repair With Screenshots:
> >>
> >> How to Use Startup Repair:
> >>
> >> ***Accessing Windows RE (Repair Environment):***
> >>
> >> 1) Insert Media into PC (the DVD you burned)
> >>
> >> 2) ***You will see on the Vista logo setup screen after lang. options in
> >> the
> >> lower left corner, a link called "System Recovery Options."***
> >>
> >> Screenshot: System Recovery Options (Lower Left Link)
> >> http://blogs.itecn.net/photos/liuhui...4/500x375.aspx
> >>
> >> Screenshot: (Click first option "Startup Repair"
> >> http://www.leedesmond.com/images/img...SysRecOpt2.bmp
> >>
> >> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
> >> http://www.windowsvista.windowsreins...rtup/index.htm
> >>
> >> 3) Select your OS for repair.
> >>
> >> 4) Its been my experience that you can see some causes of the crash from
> >> theWin RE feature:
> >>
> >> You'll have a choice there of using:
> >>
> >> 1) Startup Repair
> >> 2) System Restore
> >> 3) Complete PC Restore
> >> ___________________
> >>
> >> You could also:
> >>
> >> Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
> >> use WGA) and Last Known Good>then I go to Win RE in Vista. That gives
> >> you a
> >> choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
> >> Prompt.
> >>
> >> These methods are outlined in
> >>
> >> A description of the Safe Mode Boot options in Windows XP/and Vista
> >> http://support.microsoft.com/kb/315222/
> >>
> >> You will need this reference:
> >>
> >> How to start the System Restore tool at a command prompt in Windows XP
> >> http://support.microsoft.com/kb/304449/en-us
> >>
> >> The command to use for system restore at the safe mode cmd prompt is:
> >>
> >> %systemroot%\system32\restore\rstrui.exe
> >>
> >> The reason for doing this is one of these choices may work, when the
> >> other
> >> doesn't. My experience is that people do not fully try F8 when they
> >> think
> >> or have said they have. It is that they can almost always reach Windows
> >> Advanced Options though.
> >>
> >>
> >> Good luck,
> >>
> >> CH
> >>
> >>
> >>
> >>
> >> "burfeyboy" <burfeyboy@discussions.microsoft.com> wrote in message
> >> news:628F2834-A083-4263-B0D7-4ADD9C9E66AD@microsoft.com...
> >> > 1st time on this site - hope someone can help!
> >> >
> >> > Recently installed Vista - v nice smooth install. Pc restarted fine at
> >> > that
> >> > point. A number of sub components needed drivers (it's an ASUS A6VM
> >> > laptop -
> >> > ACPI device, built in webcam, card reader) so at first I loaded them
> >> > individually and ended up with laptop unable to reboot.....it says it
> >> > closing
> >> > down, then black screen and much HDD activity as if its about to
> >> > restart,
> >> > and
> >> > then nothing. Just a black screen, fan's still running, power lights
> >> > still
> >> > on etc.
> >> >
> >> > Reloading drivers individually the problem one appears to be the
> >> > webcam,
> >> > not
> >> > the ACPI device (ATK 0100 ACPI Utility) as I expected.
> >> >
> >> > Reloaded Vista from scratch and once again all work fine. This time I
> >> > go
> >> > to
> >> > MS Update to let the system download the latest drivers (mine could
> >> > have
> >> > been
> >> > too old) but once all was updated the same problem occurs. The laptop
> >> > closes
> >> > down OK, but wont reboot. It just hangs at the black screen.
> >> >
> >> > My latest thought is the BIOS needs updating but the ASUS site states I
> >> > have
> >> > the most up to date installed already.
> >> >
> >> > If anyone has any thoughts I'd appreciate them.
> >> > Thanks
> >>
> >>
>
| burfeyboy |

| chinga69 |
>
> when you install the driver is it digitally signed
> if unsigned you could try this and see if it still hangs
>
> run these commands at elevated command prompt and unsigned drivers will
> run no need to f8 on reboot
>
> Bcdedit.exe /set TESTSIGNING ON
>
> Bcdedit.exe /set TESTSIGNING OFF
>
> it allows the use of unsigned drivers run testsigning on reboot then
> install the webcam driver
>
>
> --
> chinga69
>
> CHEERS CHINGA69![]()
![]()
>
| MrSlartybartfast |
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