we lost our administrative rights

My mother recently used the computer and she accidently
gave away her administrative rights.She also changed the
password without realizing it and we have no access to our
new computer.what should we do?

If you have XP Pro on your computer, at the log in screen type
ctrl-alt-delete
twice. In the user account type administrator, leave the password blank and
press enter. You likely didn't create a password for this hidden account
during setup and if the computer was purchased with XP pre-installed it
doesn't likely have one either,

If you have Home, boot into Safe Mode (F8 after the post test and before
Windows starts. Once Windows starts loading, you've missed it and will have
to try again). You'll have an option to log on as Administrator. Again,
the same procedure, you'll be asked to log in to get into safe mode, type
administrator, leave the password blank and press enter.

This will get you in. Then go to Control Panel, user accounts, select the
specific user and select change password. Once you've changed the password
it would be advisable to create a Password Reset Disk by clicking "Prevent a
Forgotten Password" link in the left pane.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Anthony" <Meddillin13@hotmail.com> wrote in message
news:2c9201c374d0$bf015120$a301280a@phx.gbl...

> My mother recently used the computer and she accidently
> gave away her administrative rights.She also changed the
> password without realizing it and we have no access to our
> new computer.what should we do?