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When I update windows xp, my printer (HP-G85) quits working

Posted: 07-05-2003, 07:02 PM
Roark
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Posts: n/a
 
When I download an update from microsoft for Windows XP
Pro, my HP G-85 multifunction printer, scanner, coppier
and fax, will no longer print. I have spenat hours on the
phone with HP. They tell me it is a windows issue. The
printer is only 6 months old, is still sold in stores, how
can it be outdated?!?!
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Responses to "When I update windows xp, my printer (HP-G85) quits working"

Cari \(MS-MVP\)
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Re: When I update windows xp, my printer (HP-G85) quits working
Posted: 07-05-2003, 08:21 PM
a) Which update?

b) Have you tried correctly uninstalling and then reinstalling the printer
after the update using the following instructions:
http://www.coribright.com/Windows/Article%20One.htm

Cari
www.coribright.com


"Roark" <roarkmerrill@hotmail.com> wrote in message
news:010101c3431f$8ce2d930$a301280a@phx.gbl...
> When I download an update from microsoft for Windows XP
> Pro, my HP G-85 multifunction printer, scanner, coppier
> and fax, will no longer print. I have spenat hours on the
> phone with HP. They tell me it is a windows issue. The
> printer is only 6 months old, is still sold in stores, how
> can it be outdated?!?!

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pissed off
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When I update windows xp, my printer (HP-G85) quits working
Posted: 07-07-2003, 10:47 PM
>-----Original Message-----
>When I download an update from microsoft for Windows XP
>Pro, my HP G-85 multifunction printer, scanner, coppier
>and fax, will no longer print. I have spenat hours on
the
>phone with HP. They tell me it is a windows issue. The
>printer is only 6 months old, is still sold in stores,
how
>can it be outdated?!?!
>.
>I have similar problem , I Have HP also and they say its
a windows problem but Microsoft won't help without a fee .
Hating Microsoft and Bill Gates . Guess he is wanting
another pie in the face. I can't install Direct X 9.0a it
won't pass Windows certification but it comes from
Microsoft's site WTF!!! It says to contact System
administrator , Thats me (and I am logged on) . I
contacted myself and it still doesn't work . Thanks FOR
THE HELP MICROSOFT!
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