why 2 versions?

> I was trying to establish voice contact with my father across the

> We both run MSN Messenger 6.1 and it managed to connect several times this
> morning. This was the first time we got a connection in a very long time.
> But I could not hear him and he could not hear me. So I asked him to ask

> remote assistance so I could check his audio settings. That's when our
> problems began.
>
> As soon as he requested remote assistance, messenger told me I needed a

> version of Windows Messenger, and pointed me to the site. I went there and
> installed WM 4.7, which seemed strange to me. The install had some issues,
> but seemed to go ok in the end. After the restart, we were able to run
> remote assistance for the first time in 6 months at least. Very promising.

> worked with him to get his USB handset all set up using his audio tuning
> wizard and we were ready to establish voice connectivity again.
>
> Only this time, it failed to connect. I tried several times and gave up.

> I shut down the remote assistance and closed down my Windows Messenger 4.7
> session, then started up an MSN Messenger 6.1 session, which had worked

> morning several times. And of course it continued failing. So now my
> Messenger setup can no longer do voice, which has been my problem for a

> or so.
>
> I have once again been forced to use Yahoo voice, which never fails to
> establish a connection. Ever .....
>
> I can only wonder how MS program managers can continue having two

> versions of Messenger that clearly do not work well together and are both
> required for different operations? What are they thinking?
>
> Anyone know why updating Windows Messenger would suddenly toast my audio,
> after fixing my remote assistance?
>
>