Why does my network printer disappear?

Posted: 12-03-2007, 10:22 PM

DPSR

Guest
Posts: n/a

I am using Windows Vista 32 on my new laptop.
I have just purchased an HP Photosmart C6180 all-in-one and successfully
installed and printed from it through my home network - but only for a few
days at a time!
Every few days it disappears from the list in Control Panel>Printers, and
also does not appear in the printer choice box in Word.
I have reinstalled it by using the supplied CD and also from downloaded
software from HP a number of times, but it refuses to stay.
This same printer is installed on my XP Desktop without any problems
whatsoever.
Can anyone help please?

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Responses to "Why does my network printer disappear?"

hkancyr

Guest
Posts: n/a

Re: Why does my network printer disappear?

Posted: 12-04-2007, 03:41 AM

I had this problem too. I was able to go into my router and set a fixe
IP address for the printer and that did it

--
hkancy

Ultimate 64 QX6700 Badaxe2 4Gigs Corsair 6400 8800GTX 768 6X 500Gig 2
160Gig

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Alan Morris [MSFT]

Guest
Posts: n/a

Re: Why does my network printer disappear?

Posted: 12-04-2007, 06:05 PM

HP has a fix for this on their website.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"hkancyr" <hkancyr.311ssz@no-mx.forums.net> wrote in message
news:hkancyr.311ssz@no-mx.forums.net...

>
> I had this problem too. I was able to go into my router and set a fixed
> IP address for the printer and that did it.
>
>
> --
> hkancyr
>
> Ultimate 64 QX6700 Badaxe2 4Gigs Corsair 6400 8800GTX 768 6X 500Gig 2X
> 160Gig

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