Why the shutdowns?

Posted: 11-14-2008, 12:59 PM

j lunis

Guest
Posts: n/a

Vista Home Premium

Uncertain if this is a network problem but since the symptoms include
network lingo, I'm starting here.
Last two mornings I have come to my PC and found it has recovered from
an 'unexpected shutdown.'
The files noted are
werfault which I think is Windows reporting service
sfsz.sys - Netgear SC101 NAS
hsxhwcd2.sys which has something to do with Norton NIS
also noted in the error popup is IP address 192.168.1.53

According to the router web page and to Norton, I have no device with
the IP 192.168.1.53
Tried to ping the IP and get
reply from 192.168.1.78 Destination host unreachable
reply from 192.168.1.43 Destination host unreachable
reply from 192.168.1.78 Destination host unreachable
reply from 192.168.1.78 Destination host unreachable

'78' is my PC on a wired network
'43' is my PC on a wireless network

Is this network-related?
How do I resolve the daily 'unexpected shutdowns?'

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Responses to "Why the shutdowns?"

mikeyhsd

Guest
Posts: n/a

Re: Why the shutdowns?

Posted: 11-14-2008, 01:26 PM

unexpected shutdowns are frequently caused by over heating.

if you do not have program to monitor fans and temps, suggest you acquire one.

if you computer manufacturer does not have one, speed fan is a good choice.

mikeyhsd@lamparty.net

"j lunis" <jay.lunis@gmail.com> wrote in message news:unUUPjlRJHA.584@TK2MSFTNGP06.phx.gbl...
Vista Home Premium

Uncertain if this is a network problem but since the symptoms include
network lingo, I'm starting here.
Last two mornings I have come to my PC and found it has recovered from
an 'unexpected shutdown.'
The files noted are
werfault which I think is Windows reporting service
sfsz.sys - Netgear SC101 NAS
hsxhwcd2.sys which has something to do with Norton NIS
also noted in the error popup is IP address 192.168.1.53

According to the router web page and to Norton, I have no device with
the IP 192.168.1.53
Tried to ping the IP and get
reply from 192.168.1.78 Destination host unreachable
reply from 192.168.1.43 Destination host unreachable
reply from 192.168.1.78 Destination host unreachable
reply from 192.168.1.78 Destination host unreachable

'78' is my PC on a wired network
'43' is my PC on a wireless network

Is this network-related?
How do I resolve the daily 'unexpected shutdowns?'

Reply With Quote

Jack \(MVP-Networking\).

Guest
Posts: n/a

Re: Why the shutdowns?

Posted: 11-15-2008, 08:20 PM

Hi
If other computers can ping one the other then the problem is with the
specific computer that Shut it self down.
In the process it might be thta few flees got corrupted/
As a first stage check the Network configuration of the "Bad computer".
http://www.ezlan.net/debug.html
Jack (MS, MVP-Networking).

"j lunis" <jay.lunis@gmail.com> wrote in message
news:unUUPjlRJHA.584@TK2MSFTNGP06.phx.gbl...

> Vista Home Premium
>
> Uncertain if this is a network problem but since the symptoms include
> network lingo, I'm starting here.
> Last two mornings I have come to my PC and found it has recovered from an
> 'unexpected shutdown.'
> The files noted are
> werfault which I think is Windows reporting service
> sfsz.sys - Netgear SC101 NAS
> hsxhwcd2.sys which has something to do with Norton NIS
> also noted in the error popup is IP address 192.168.1.53
>
> According to the router web page and to Norton, I have no device with the
> IP 192.168.1.53
> Tried to ping the IP and get
> reply from 192.168.1.78 Destination host unreachable
> reply from 192.168.1.43 Destination host unreachable
> reply from 192.168.1.78 Destination host unreachable
> reply from 192.168.1.78 Destination host unreachable
>
> '78' is my PC on a wired network
> '43' is my PC on a wireless network
>
> Is this network-related?
> How do I resolve the daily 'unexpected shutdowns?'

Reply With Quote

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