Re: Why would passwords (Outlook, Win Live Mail, Skype etc) be lost upon restart?

"Hugh Jeego" <id@example.com> wrote in message
news:OP2qIJCZJHA.1184@TK2MSFTNGP05.phx.gbl...

> Never had that problem here. I would suggest something got into your
> machine or scrambled needed stuff. I would run an SFC /scannow and then if
> that doesnt fix it, uninstall Office 2007, reboot and install it again.
> The only time I had passwords not working was with Outlook 2002 and Vista.
> It wont remember the passwords with that version.
>
> "Milhouse Van Houten" <btvs@myrealbox.com> wrote in message
> news:%23A52qTIYJHA.4272@TK2MSFTNGP03.phx.gbl...

>> I've noticed that with almost every restart (not all) of Vista SP1 x86
>> that certain programs lose their passwords: Outlook 2007, Windows Live
>> Mail, Skype, AIM, and one or two others (not IE).
>>
>> Since Protected Storage is read-only[1] in Vista, I take it that all
>> these programs use the newer Data Protection API[2].
>>
>> Question: Why does this happen and what can be done about it? It's quite
>> annoying to have to re-enter all the passwords each time you boot, though
>> as long as I don't reboot the apps remember them perfectly (this isn't
>> the old "Outlook doesn't remember my password" problem).
>>
>> I've seen some advice to delete the contents of this folder (there about
>> 10 small files in it dating back over the last several months), but I'm
>> not sure it applies in this case.
>> %userprofile%\AppData\Roaming\Microsoft\Protect
>>
>> [1] http://msdn.microsoft.com/en-us/library/bb432403.aspx
>> [2] http://en.wikipedia.org/wiki/Data_protection_API
>>
>> Thanks
>>

>

A similar thing happened to me when I removed the logon password. All the
mail user names and passwords were erased. Had to re-enter all of them.
Avraham