Will not spool to HP 6110

Posted: 03-02-2005, 02:59 AM
Cannot use the print spooler with any account other than the administrator.
Running XP with service pack 2 downloaded recently. I deleted my Norton Anti
virus 2003 that was recommended and it still will not print with the spooler
active. It will print directly to printer, but that is not acceptable.

What can I do to restore printing to the non-administrator accounts on my
computer?
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Responses to "Will not spool to HP 6110"

Cari \(MS-MVP\)
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Posts: n/a
 
Re: Will not spool to HP 6110
Posted: 03-02-2005, 07:44 PM
Uninstall Norton Antivirus and try a different antivirus software. It's a
known problem with Norton products and XP Home edition.

I'd suggest either AVG antivirus (www.grisoft.com) or Panda
(www.pandasoftware.com).

BTW Norton can be difficult to really uninstall...... check the Symantec
website for a total uninstall package.
--
Cari (MS-MVP)
Printing & Imaging

"loliver100" <loliver100@discussions.microsoft.com> wrote in message
news3A7D05D-0A76-4592-9891-7CADBBBD0061@microsoft.com...
> Cannot use the print spooler with any account other than the
> administrator.
> Running XP with service pack 2 downloaded recently. I deleted my Norton
> Anti
> virus 2003 that was recommended and it still will not print with the
> spooler
> active. It will print directly to printer, but that is not acceptable.
>
> What can I do to restore printing to the non-administrator accounts on my
> computer?
>


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loliver100
Guest
Posts: n/a
 
Re: Will not spool to HP 6110
Posted: 03-03-2005, 03:03 AM
Went to Symantec website and completely uninstalled Antivirus to include the
registry changes, directories, etc. Computer boots up fine, but still have
the problem where I cannot use the print spooler with any user other than
administrator. I have no antivirus software running right now. Only other
change I can think of is I switched to SBC/Yahoo DSL at the same time I
downloaded service pack 2. Other than that, no new software on my computer.

"Cari (MS-MVP)" wrote:
> Uninstall Norton Antivirus and try a different antivirus software. It's a
> known problem with Norton products and XP Home edition.
>
> I'd suggest either AVG antivirus (www.grisoft.com) or Panda
> (www.pandasoftware.com).
>
> BTW Norton can be difficult to really uninstall...... check the Symantec
> website for a total uninstall package.
> --
> Cari (MS-MVP)
> Printing & Imaging
>
> "loliver100" <loliver100@discussions.microsoft.com> wrote in message
> news3A7D05D-0A76-4592-9891-7CADBBBD0061@microsoft.com...
> > Cannot use the print spooler with any account other than the
> > administrator.
> > Running XP with service pack 2 downloaded recently. I deleted my Norton
> > Anti
> > virus 2003 that was recommended and it still will not print with the
> > spooler
> > active. It will print directly to printer, but that is not acceptable.
> >
> > What can I do to restore printing to the non-administrator accounts on my
> > computer?
> >
>
>
>
>
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