Will Vista ever fully support voice modem based on conexant chip s
Guest
Posts: n/a
Posts: n/a
> Problem: My Rosewill RC-403 PCI Voice/Data/Fax modem isn't working fully
> with
> a number of TAPI based answering machine programs (e.g. IVM Answering
> Attendant, Impulse Technology's CallStation). These programs can pick up
> and
> record calls but they cannot play a greeting message over the phone line.
> All a caller hears is silence while the greeting is playing. Craig Duncan
> at
> Impulse Technology has indicated to me in a personal communication (as
> well
> as on his web site http://www.imptec.com/modems.htm - see Windows Vista
> section) that the problem is caused by a "bug" in Vista's Unimodem
> Transform
> Module that affects all Conexant based voice modems. Since most modems on
> the market today are based on the Conexant chip set, and since most
> answering
> machine software on the market is TAPI based, the implication is that many
> people are affected by this. In other words, it's very likely that if
> someone wants to use their Vista machine to work as an answering machine,
> they'll run into this.
>
> Questions: Is Craig Duncan right about the Unimodem driver and if so, does
> Microsoft intend to fix this soon? If not, can someone recommend a
> Voice/Data/Fax modem that will support full TAPI answering machine
> functionality running on Vista?
>
> Note: Here's a link to another reference to this problem in the Windows
> Community Forums:
> http://windowshelp.microsoft.com/com...7-5f02dd66a0fd
>
> Problem: My Rosewill RC-403 PCI Voice/Data/Fax modem isn't working fully
> with
> a number of TAPI based answering machine programs (e.g. IVM Answering
> Attendant, Impulse Technology's CallStation). These programs can pick up
> and
> record calls but they cannot play a greeting message over the phone line.
> All a caller hears is silence while the greeting is playing. Craig Duncan
> at
> Impulse Technology has indicated to me in a personal communication (as
> well
> as on his web site http://www.imptec.com/modems.htm - see Windows Vista
> section) that the problem is caused by a "bug" in Vista's Unimodem
> Transform
> Module that affects all Conexant based voice modems. Since most modems on
> the market today are based on the Conexant chip set, and since most
> answering
> machine software on the market is TAPI based, the implication is that many
> people are affected by this. In other words, it's very likely that if
> someone wants to use their Vista machine to work as an answering machine,
> they'll run into this.
>
> Questions: Is Craig Duncan right about the Unimodem driver and if so, does
> Microsoft intend to fix this soon? If not, can someone recommend a
> Voice/Data/Fax modem that will support full TAPI answering machine
> functionality running on Vista?
>
> Note: Here's a link to another reference to this problem in the Windows
> Community Forums:
> http://windowshelp.microsoft.com/com...7-5f02dd66a0fd
>
> Hi,
>
> You're looking in the wrong place for a driver fix. Microsoft provides
> drivers that are supplied to them by the device manufacturers, for the
> most part they do not write any of their own other than for their own
> hardware, or to provide basic functionality for an industry standard
> device. They do not and have not written full driver and software sets to
> support added device functionality. It's up to the device manufacturer to
> fix, add to, or rewrite drivers, then supply it to Microsoft for
> distribution on Windows Update. Many do not do this, some do and just
> distribute them on their own. Others do not update drivers for older
> devices at all, and the consumer is left with the option of going without
> a particular function, or with purchasing new hardware.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "clayga" <clayga@discussions.microsoft.com> wrote in message
> news:52609D13-1C9A-4BF3-B137-9E0CF90DC244@microsoft.com...>> Problem: My Rosewill RC-403 PCI Voice/Data/Fax modem isn't working fully>
>> with
>> a number of TAPI based answering machine programs (e.g. IVM Answering
>> Attendant, Impulse Technology's CallStation). These programs can pick up
>> and
>> record calls but they cannot play a greeting message over the phone line.
>> All a caller hears is silence while the greeting is playing. Craig
>> Duncan at
>> Impulse Technology has indicated to me in a personal communication (as
>> well
>> as on his web site http://www.imptec.com/modems.htm - see Windows Vista
>> section) that the problem is caused by a "bug" in Vista's Unimodem
>> Transform
>> Module that affects all Conexant based voice modems. Since most modems
>> on
>> the market today are based on the Conexant chip set, and since most
>> answering
>> machine software on the market is TAPI based, the implication is that
>> many
>> people are affected by this. In other words, it's very likely that if
>> someone wants to use their Vista machine to work as an answering machine,
>> they'll run into this.
>>
>> Questions: Is Craig Duncan right about the Unimodem driver and if so,
>> does
>> Microsoft intend to fix this soon? If not, can someone recommend a
>> Voice/Data/Fax modem that will support full TAPI answering machine
>> functionality running on Vista?
>>
>> Note: Here's a link to another reference to this problem in the Windows
>> Community Forums:
>> http://windowshelp.microsoft.com/com...7-5f02dd66a0fd
>>
> Rick... two items in your post.
> "for the most part they do not write any of their own other than for their
> own hardware, or to provide basic functionality for an industry standard
> device"
> and...
> "and the consumer is left with the option of going without a particular
> function, or with purchasing new hardware"
> Seems to me an industry standard device is now broken and new hardware
> that works with this class of software can not be found. I've been looking
> for nearly a year for a voice modem that will work with Vista.
>
>
> "Rick Rogers" <rick@mvps.org> wrote in message
> news:OcD1WmSKIHA.4808@TK2MSFTNGP05.phx.gbl...>> Hi,>
>>
>> You're looking in the wrong place for a driver fix. Microsoft provides
>> drivers that are supplied to them by the device manufacturers, for the
>> most part they do not write any of their own other than for their own
>> hardware, or to provide basic functionality for an industry standard
>> device. They do not and have not written full driver and software sets to
>> support added device functionality. It's up to the device manufacturer to
>> fix, add to, or rewrite drivers, then supply it to Microsoft for
>> distribution on Windows Update. Many do not do this, some do and just
>> distribute them on their own. Others do not update drivers for older
>> devices at all, and the consumer is left with the option of going without
>> a particular function, or with purchasing new hardware.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "clayga" <clayga@discussions.microsoft.com> wrote in message
>> news:52609D13-1C9A-4BF3-B137-9E0CF90DC244@microsoft.com...>>> Problem: My Rosewill RC-403 PCI Voice/Data/Fax modem isn't working fully>>
>>> with
>>> a number of TAPI based answering machine programs (e.g. IVM Answering
>>> Attendant, Impulse Technology's CallStation). These programs can pick
>>> up and
>>> record calls but they cannot play a greeting message over the phone
>>> line.
>>> All a caller hears is silence while the greeting is playing. Craig
>>> Duncan at
>>> Impulse Technology has indicated to me in a personal communication (as
>>> well
>>> as on his web site http://www.imptec.com/modems.htm - see Windows Vista
>>> section) that the problem is caused by a "bug" in Vista's Unimodem
>>> Transform
>>> Module that affects all Conexant based voice modems. Since most modems
>>> on
>>> the market today are based on the Conexant chip set, and since most
>>> answering
>>> machine software on the market is TAPI based, the implication is that
>>> many
>>> people are affected by this. In other words, it's very likely that if
>>> someone wants to use their Vista machine to work as an answering
>>> machine,
>>> they'll run into this.
>>>
>>> Questions: Is Craig Duncan right about the Unimodem driver and if so,
>>> does
>>> Microsoft intend to fix this soon? If not, can someone recommend a
>>> Voice/Data/Fax modem that will support full TAPI answering machine
>>> functionality running on Vista?
>>>
>>> Note: Here's a link to another reference to this problem in the Windows
>>> Community Forums:
>>> http://windowshelp.microsoft.com/com...7-5f02dd66a0fd
>>>
> Hi DanR,
>
> The basic function of a modem is to perform the analog/digital
> (modulation/demodulation) exchange of data, not to support voice
> modulation. That is an added feature of some categories of modems. The
> drivers supplied by Vista or any other version of Windows simply allows
> for this, not for the added capability. The only way it's going to work is
> when the modem manufacturers write and release the necessary supporting
> drivers and software.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "DanR" <dhr22@sorrynospam.com> wrote in message
> news:e8ZYnZhKIHA.280@TK2MSFTNGP03.phx.gbl...>> Rick... two items in your post.>
>> "for the most part they do not write any of their own other than for
>> their own hardware, or to provide basic functionality for an industry
>> standard device"
>> and...
>> "and the consumer is left with the option of going without a particular
>> function, or with purchasing new hardware"
>> Seems to me an industry standard device is now broken and new hardware
>> that works with this class of software can not be found. I've been
>> looking for nearly a year for a voice modem that will work with Vista.
>>
>>
>> "Rick Rogers" <rick@mvps.org> wrote in message
>> news:OcD1WmSKIHA.4808@TK2MSFTNGP05.phx.gbl...>>> Hi,>>
>>>
>>> You're looking in the wrong place for a driver fix. Microsoft provides
>>> drivers that are supplied to them by the device manufacturers, for the
>>> most part they do not write any of their own other than for their own
>>> hardware, or to provide basic functionality for an industry standard
>>> device. They do not and have not written full driver and software sets
>>> to support added device functionality. It's up to the device
>>> manufacturer to fix, add to, or rewrite drivers, then supply it to
>>> Microsoft for distribution on Windows Update. Many do not do this, some
>>> do and just distribute them on their own. Others do not update drivers
>>> for older devices at all, and the consumer is left with the option of
>>> going without a particular function, or with purchasing new hardware.
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> http://mvp.support.microsoft.com/
>>> Windows help - www.rickrogers.org
>>> My thoughts http://rick-mvp.blogspot.com
>>>
>>> "clayga" <clayga@discussions.microsoft.com> wrote in message
>>> news:52609D13-1C9A-4BF3-B137-9E0CF90DC244@microsoft.com...
>>>> Problem: My Rosewill RC-403 PCI Voice/Data/Fax modem isn't working
>>>> fully with
>>>> a number of TAPI based answering machine programs (e.g. IVM Answering
>>>> Attendant, Impulse Technology's CallStation). These programs can pick
>>>> up and
>>>> record calls but they cannot play a greeting message over the phone
>>>> line.
>>>> All a caller hears is silence while the greeting is playing. Craig
>>>> Duncan at
>>>> Impulse Technology has indicated to me in a personal communication (as
>>>> well
>>>> as on his web site http://www.imptec.com/modems.htm - see Windows Vista
>>>> section) that the problem is caused by a "bug" in Vista's Unimodem
>>>> Transform
>>>> Module that affects all Conexant based voice modems. Since most modems
>>>> on
>>>> the market today are based on the Conexant chip set, and since most
>>>> answering
>>>> machine software on the market is TAPI based, the implication is that
>>>> many
>>>> people are affected by this. In other words, it's very likely that if
>>>> someone wants to use their Vista machine to work as an answering
>>>> machine,
>>>> they'll run into this.
>>>>
>>>> Questions: Is Craig Duncan right about the Unimodem driver and if so,
>>>> does
>>>> Microsoft intend to fix this soon? If not, can someone recommend a
>>>> Voice/Data/Fax modem that will support full TAPI answering machine
>>>> functionality running on Vista?
>>>>
>>>> Note: Here's a link to another reference to this problem in the
>>>> Windows
>>>> Community Forums:
>>>> http://windowshelp.microsoft.com/com...7-5f02dd66a0fd
>>>>
>>>
> Well, no offence, but I've been observing this attitude at this NG since
> around February. That MS is not responsible for 3rd party hardware working
> with Vista. Of course MS can do what it likes and indeed does. But you
> can't deny that there are many unhappy people out there with broken
> hardware. And now that non-geek, normal folks have purchased new computers
> like they might buy a new washing machine... because their old one wore
> out... they are having problems. A small percentage of them show up here
> for help. I'm reading that enterprise might skip Vista completely. If that
> turns out to be true it's because of bad word of mouth. And if my new MS
> washing machine started chewing up my clothes I'd have a problem with MS
> not Levi Strauss.
>
>
>
> "Rick Rogers" <rick@mvps.org> wrote in message
> news:ufyvnvhKIHA.280@TK2MSFTNGP03.phx.gbl...>> Hi DanR,>
>>
>> The basic function of a modem is to perform the analog/digital
>> (modulation/demodulation) exchange of data, not to support voice
>> modulation. That is an added feature of some categories of modems. The
>> drivers supplied by Vista or any other version of Windows simply allows
>> for this, not for the added capability. The only way it's going to work
>> is when the modem manufacturers write and release the necessary
>> supporting drivers and software.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "DanR" <dhr22@sorrynospam.com> wrote in message
>> news:e8ZYnZhKIHA.280@TK2MSFTNGP03.phx.gbl...>>> Rick... two items in your post.>>
>>> "for the most part they do not write any of their own other than for
>>> their own hardware, or to provide basic functionality for an industry
>>> standard device"
>>> and...
>>> "and the consumer is left with the option of going without a particular
>>> function, or with purchasing new hardware"
>>> Seems to me an industry standard device is now broken and new hardware
>>> that works with this class of software can not be found. I've been
>>> looking for nearly a year for a voice modem that will work with Vista.
>>>
>>>
>>> "Rick Rogers" <rick@mvps.org> wrote in message
>>> news:OcD1WmSKIHA.4808@TK2MSFTNGP05.phx.gbl...
>>>> Hi,
>>>>
>>>> You're looking in the wrong place for a driver fix. Microsoft provides
>>>> drivers that are supplied to them by the device manufacturers, for the
>>>> most part they do not write any of their own other than for their own
>>>> hardware, or to provide basic functionality for an industry standard
>>>> device. They do not and have not written full driver and software sets
>>>> to support added device functionality. It's up to the device
>>>> manufacturer to fix, add to, or rewrite drivers, then supply it to
>>>> Microsoft for distribution on Windows Update. Many do not do this, some
>>>> do and just distribute them on their own. Others do not update drivers
>>>> for older devices at all, and the consumer is left with the option of
>>>> going without a particular function, or with purchasing new hardware.
>>>>
>>>> --
>>>> Best of Luck,
>>>>
>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>> http://mvp.support.microsoft.com/
>>>> Windows help - www.rickrogers.org
>>>> My thoughts http://rick-mvp.blogspot.com
>>>>
>>>> "clayga" <clayga@discussions.microsoft.com> wrote in message
>>>> news:52609D13-1C9A-4BF3-B137-9E0CF90DC244@microsoft.com...
>>>>> Problem: My Rosewill RC-403 PCI Voice/Data/Fax modem isn't working
>>>>> fully with
>>>>> a number of TAPI based answering machine programs (e.g. IVM Answering
>>>>> Attendant, Impulse Technology's CallStation). These programs can pick
>>>>> up and
>>>>> record calls but they cannot play a greeting message over the phone
>>>>> line.
>>>>> All a caller hears is silence while the greeting is playing. Craig
>>>>> Duncan at
>>>>> Impulse Technology has indicated to me in a personal communication (as
>>>>> well
>>>>> as on his web site http://www.imptec.com/modems.htm - see Windows
>>>>> Vista
>>>>> section) that the problem is caused by a "bug" in Vista's Unimodem
>>>>> Transform
>>>>> Module that affects all Conexant based voice modems. Since most
>>>>> modems on
>>>>> the market today are based on the Conexant chip set, and since most
>>>>> answering
>>>>> machine software on the market is TAPI based, the implication is that
>>>>> many
>>>>> people are affected by this. In other words, it's very likely that if
>>>>> someone wants to use their Vista machine to work as an answering
>>>>> machine,
>>>>> they'll run into this.
>>>>>
>>>>> Questions: Is Craig Duncan right about the Unimodem driver and if so,
>>>>> does
>>>>> Microsoft intend to fix this soon? If not, can someone recommend a
>>>>> Voice/Data/Fax modem that will support full TAPI answering machine
>>>>> functionality running on Vista?
>>>>>
>>>>> Note: Here's a link to another reference to this problem in the
>>>>> Windows
>>>>> Community Forums:
>>>>> http://windowshelp.microsoft.com/com...7-5f02dd66a0fd
>>>>>
>>>>
>>>
> No offense taken. I am only trying to explain why you are running into the
> issue, not taking a position or defending anyone.
>
> Microsoft writes the operating system, mainly to take advantage of the
> capabilities of the current hardware standards. It's up to the device
> manufacturers to write software, including drivers, that adhere to the
> standards of the operating system. Microsoft, where possible, includes
> drivers in the operating system that will at least provide basic
> functionality like a standard VGA driver for video, but it ends there for
> them.
>
> Device manufacturers, on the other hand, tend to lag behind in providing
> updated software for their devices and a new operating system. Why is this?
> Well, for starters, there is no profit in spending time rewriting software
> for older devices. They've already made money on them, there is nothing more
> to be gained. For them, there's more incentive to concentrating resources
> developing new hardware with new supporting software for the consumer to
> upgrade to if they want full functionality. Secondly, the firmware on a
> device may not conform to the standards for a new OS. When this happens,
> either the firmware instructions need to be rewritten or a workaround must
> be developed. On the latter, they are getting more difficult as shortcuts
> and backdoors are being rapidly closed for security reasons.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "DanR" <dhr22@sorrynospam.com> wrote in message
> news:O5jvDglKIHA.1208@TK2MSFTNGP05.phx.gbl...> > Well, no offence, but I've been observing this attitude at this NG since>
> > around February. That MS is not responsible for 3rd party hardware working
> > with Vista. Of course MS can do what it likes and indeed does. But you
> > can't deny that there are many unhappy people out there with broken
> > hardware. And now that non-geek, normal folks have purchased new computers
> > like they might buy a new washing machine... because their old one wore
> > out... they are having problems. A small percentage of them show up here
> > for help. I'm reading that enterprise might skip Vista completely. If that
> > turns out to be true it's because of bad word of mouth. And if my new MS
> > washing machine started chewing up my clothes I'd have a problem with MS
> > not Levi Strauss.
> >
> >
> >
> > "Rick Rogers" <rick@mvps.org> wrote in message
> > news:ufyvnvhKIHA.280@TK2MSFTNGP03.phx.gbl...> >> Hi DanR,> >
> >>
> >> The basic function of a modem is to perform the analog/digital
> >> (modulation/demodulation) exchange of data, not to support voice
> >> modulation. That is an added feature of some categories of modems. The
> >> drivers supplied by Vista or any other version of Windows simply allows
> >> for this, not for the added capability. The only way it's going to work
> >> is when the modem manufacturers write and release the necessary
> >> supporting drivers and software.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "DanR" <dhr22@sorrynospam.com> wrote in message
> >> news:e8ZYnZhKIHA.280@TK2MSFTNGP03.phx.gbl...
> >>> Rick... two items in your post.
> >>> "for the most part they do not write any of their own other than for
> >>> their own hardware, or to provide basic functionality for an industry
> >>> standard device"
> >>> and...
> >>> "and the consumer is left with the option of going without a particular
> >>> function, or with purchasing new hardware"
> >>> Seems to me an industry standard device is now broken and new hardware
> >>> that works with this class of software can not be found. I've been
> >>> looking for nearly a year for a voice modem that will work with Vista.
> >>>
> >>>
> >>> "Rick Rogers" <rick@mvps.org> wrote in message
> >>> news:OcD1WmSKIHA.4808@TK2MSFTNGP05.phx.gbl...
> >>>> Hi,
> >>>>
> >>>> You're looking in the wrong place for a driver fix. Microsoft provides
> >>>> drivers that are supplied to them by the device manufacturers, for the
> >>>> most part they do not write any of their own other than for their own
> >>>> hardware, or to provide basic functionality for an industry standard
> >>>> device. They do not and have not written full driver and software sets
> >>>> to support added device functionality. It's up to the device
> >>>> manufacturer to fix, add to, or rewrite drivers, then supply it to
> >>>> Microsoft for distribution on Windows Update. Many do not do this, some
> >>>> do and just distribute them on their own. Others do not update drivers
> >>>> for older devices at all, and the consumer is left with the option of
> >>>> going without a particular function, or with purchasing new hardware.
> >>>>
> >>>> --
> >>>> Best of Luck,
> >>>>
> >>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >>>> http://mvp.support.microsoft.com/
> >>>> Windows help - www.rickrogers.org
> >>>> My thoughts http://rick-mvp.blogspot.com
> >>>>
> >>>> "clayga" <clayga@discussions.microsoft.com> wrote in message
> >>>> news:52609D13-1C9A-4BF3-B137-9E0CF90DC244@microsoft.com...
> >>>>> Problem: My Rosewill RC-403 PCI Voice/Data/Fax modem isn't working
> >>>>> fully with
> >>>>> a number of TAPI based answering machine programs (e.g. IVM Answering
> >>>>> Attendant, Impulse Technology's CallStation). These programs can pick
> >>>>> up and
> >>>>> record calls but they cannot play a greeting message over the phone
> >>>>> line.
> >>>>> All a caller hears is silence while the greeting is playing. Craig
> >>>>> Duncan at
> >>>>> Impulse Technology has indicated to me in a personal communication (as
> >>>>> well
> >>>>> as on his web site http://www.imptec.com/modems.htm - see Windows
> >>>>> Vista
> >>>>> section) that the problem is caused by a "bug" in Vista's Unimodem
> >>>>> Transform
> >>>>> Module that affects all Conexant based voice modems. Since most
> >>>>> modems on
> >>>>> the market today are based on the Conexant chip set, and since most
> >>>>> answering
> >>>>> machine software on the market is TAPI based, the implication is that
> >>>>> many
> >>>>> people are affected by this. In other words, it's very likely that if
> >>>>> someone wants to use their Vista machine to work as an answering
> >>>>> machine,
> >>>>> they'll run into this.
> >>>>>
> >>>>> Questions: Is Craig Duncan right about the Unimodem driver and if so,
> >>>>> does
> >>>>> Microsoft intend to fix this soon? If not, can someone recommend a
> >>>>> Voice/Data/Fax modem that will support full TAPI answering machine
> >>>>> functionality running on Vista?
> >>>>>
> >>>>> Note: Here's a link to another reference to this problem in the
> >>>>> Windows
> >>>>> Community Forums:
> >>>>> http://windowshelp.microsoft.com/com...7-5f02dd66a0fd
> >>>>>
> >>>>
> >>>
> >>
>
> Since I started this thread, I'll add my two cents about the points Danr
> and
> Rick Rogers have raised.
>
> 1. Voice/Data/Fax modems are multi function devices like all-in-one
> printer-scanner devices. Would it make sense for anybody to argue that
> all-in-one devices have only one core capability - printing for example,
> and
> then write drivers that ignored scanning because it's not a core
> capability?
> I just don't buy the argument that Voice is an "added" feature, and hence
> doesn't merit Microsoft's attention.
>
> 2. Voice capabilities in Voice/Data/Fax modems support a variety of
> telephony applications that are not supported by any other type of
> hardware
> to my knowledge. As Danr pointed out, it's been a year since Vista
> shipped
> and it's still hard (impossible?) to find a Voice/Data/Fax modem that
> fully
> supports voice features on Vista. I've certainly have had no luck. The
> information one needs to make an informed decision about whether voice
> features of Voice/Data/Fax modems will work with Vista is either
> unavailable
> or buried so deep that most people will never find it. I've searched
> manufacture web sites, forums, and Microsoft's own Vista hardware
> compatibility web pages and none tell users what they need to know to make
> informed purchasing decisions. The appearance of all this is that Vista
> is
> abandoning voice modems and the telephony applications they support. How
> can
> Microsoft be comfortable with this state of affairs? Thousands of
> customers
> (tens of thousands?) must be confused, annoyed, possibly even angry.
>
> 3. I hope one or more Windows Program Managers at Microsoft is or becomes
> aware of this situation and takes action. Reasonable alternatives I think
> would include 1) getting a developer at Microsoft to fix the "generic"
> voice
> drivers that will get voice features working for most of the
> Voice/Fax/Data
> modems out there - e.g. fixing the Unimodem Transform Module that
> apparently
> is the problem for Conexant based modems might be a good place to start,
> 2)
> provide an incentive to get modem manufactures to update their drivers, or
> 3)
> provide an incentive to get at least one modem manufacturer to develop and
> market a new Voice/Data/Fax modem (including drivers) that will work with
> Vista.
>
>
> "Rick Rogers" wrote:
>>> No offense taken. I am only trying to explain why you are running into
>> the
>> issue, not taking a position or defending anyone.
>>
>> Microsoft writes the operating system, mainly to take advantage of the
>> capabilities of the current hardware standards. It's up to the device
>> manufacturers to write software, including drivers, that adhere to the
>> standards of the operating system. Microsoft, where possible, includes
>> drivers in the operating system that will at least provide basic
>> functionality like a standard VGA driver for video, but it ends there for
>> them.
>>
>> Device manufacturers, on the other hand, tend to lag behind in providing
>> updated software for their devices and a new operating system. Why is
>> this?
>> Well, for starters, there is no profit in spending time rewriting
>> software
>> for older devices. They've already made money on them, there is nothing
>> more
>> to be gained. For them, there's more incentive to concentrating resources
>> developing new hardware with new supporting software for the consumer to
>> upgrade to if they want full functionality. Secondly, the firmware on a
>> device may not conform to the standards for a new OS. When this happens,
>> either the firmware instructions need to be rewritten or a workaround
>> must
>> be developed. On the latter, they are getting more difficult as shortcuts
>> and backdoors are being rapidly closed for security reasons.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "DanR" <dhr22@sorrynospam.com> wrote in message
>> news:O5jvDglKIHA.1208@TK2MSFTNGP05.phx.gbl...>> > Well, no offence, but I've been observing this attitude at this NG>>
>> > since
>> > around February. That MS is not responsible for 3rd party hardware
>> > working
>> > with Vista. Of course MS can do what it likes and indeed does. But you
>> > can't deny that there are many unhappy people out there with broken
>> > hardware. And now that non-geek, normal folks have purchased new
>> > computers
>> > like they might buy a new washing machine... because their old one wore
>> > out... they are having problems. A small percentage of them show up
>> > here
>> > for help. I'm reading that enterprise might skip Vista completely. If
>> > that
>> > turns out to be true it's because of bad word of mouth. And if my new
>> > MS
>> > washing machine started chewing up my clothes I'd have a problem with
>> > MS
>> > not Levi Strauss.
>> >
>> >
>> >
>> > "Rick Rogers" <rick@mvps.org> wrote in message
>> > news:ufyvnvhKIHA.280@TK2MSFTNGP03.phx.gbl...
>> >> Hi DanR,
>> >>
>> >> The basic function of a modem is to perform the analog/digital
>> >> (modulation/demodulation) exchange of data, not to support voice
>> >> modulation. That is an added feature of some categories of modems. The
>> >> drivers supplied by Vista or any other version of Windows simply
>> >> allows
>> >> for this, not for the added capability. The only way it's going to
>> >> work
>> >> is when the modem manufacturers write and release the necessary
>> >> supporting drivers and software.
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "DanR" <dhr22@sorrynospam.com> wrote in message
>> >> news:e8ZYnZhKIHA.280@TK2MSFTNGP03.phx.gbl...
>> >>> Rick... two items in your post.
>> >>> "for the most part they do not write any of their own other than for
>> >>> their own hardware, or to provide basic functionality for an industry
>> >>> standard device"
>> >>> and...
>> >>> "and the consumer is left with the option of going without a
>> >>> particular
>> >>> function, or with purchasing new hardware"
>> >>> Seems to me an industry standard device is now broken and new
>> >>> hardware
>> >>> that works with this class of software can not be found. I've been
>> >>> looking for nearly a year for a voice modem that will work with
>> >>> Vista.
>> >>>
>> >>>
>> >>> "Rick Rogers" <rick@mvps.org> wrote in message
>> >>> news:OcD1WmSKIHA.4808@TK2MSFTNGP05.phx.gbl...
>> >>>> Hi,
>> >>>>
>> >>>> You're looking in the wrong place for a driver fix. Microsoft
>> >>>> provides
>> >>>> drivers that are supplied to them by the device manufacturers, for
>> >>>> the
>> >>>> most part they do not write any of their own other than for their
>> >>>> own
>> >>>> hardware, or to provide basic functionality for an industry standard
>> >>>> device. They do not and have not written full driver and software
>> >>>> sets
>> >>>> to support added device functionality. It's up to the device
>> >>>> manufacturer to fix, add to, or rewrite drivers, then supply it to
>> >>>> Microsoft for distribution on Windows Update. Many do not do this,
>> >>>> some
>> >>>> do and just distribute them on their own. Others do not update
>> >>>> drivers
>> >>>> for older devices at all, and the consumer is left with the option
>> >>>> of
>> >>>> going without a particular function, or with purchasing new
>> >>>> hardware.
>> >>>>
>> >>>> --
>> >>>> Best of Luck,
>> >>>>
>> >>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >>>> http://mvp.support.microsoft.com/
>> >>>> Windows help - www.rickrogers.org
>> >>>> My thoughts http://rick-mvp.blogspot.com
>> >>>>
>> >>>> "clayga" <clayga@discussions.microsoft.com> wrote in message
>> >>>> news:52609D13-1C9A-4BF3-B137-9E0CF90DC244@microsoft.com...
>> >>>>> Problem: My Rosewill RC-403 PCI Voice/Data/Fax modem isn't working
>> >>>>> fully with
>> >>>>> a number of TAPI based answering machine programs (e.g. IVM
>> >>>>> Answering
>> >>>>> Attendant, Impulse Technology's CallStation). These programs can
>> >>>>> pick
>> >>>>> up and
>> >>>>> record calls but they cannot play a greeting message over the phone
>> >>>>> line.
>> >>>>> All a caller hears is silence while the greeting is playing. Craig
>> >>>>> Duncan at
>> >>>>> Impulse Technology has indicated to me in a personal communication
>> >>>>> (as
>> >>>>> well
>> >>>>> as on his web site http://www.imptec.com/modems.htm - see Windows
>> >>>>> Vista
>> >>>>> section) that the problem is caused by a "bug" in Vista's Unimodem
>> >>>>> Transform
>> >>>>> Module that affects all Conexant based voice modems. Since most
>> >>>>> modems on
>> >>>>> the market today are based on the Conexant chip set, and since most
>> >>>>> answering
>> >>>>> machine software on the market is TAPI based, the implication is
>> >>>>> that
>> >>>>> many
>> >>>>> people are affected by this. In other words, it's very likely that
>> >>>>> if
>> >>>>> someone wants to use their Vista machine to work as an answering
>> >>>>> machine,
>> >>>>> they'll run into this.
>> >>>>>
>> >>>>> Questions: Is Craig Duncan right about the Unimodem driver and if
>> >>>>> so,
>> >>>>> does
>> >>>>> Microsoft intend to fix this soon? If not, can someone recommend a
>> >>>>> Voice/Data/Fax modem that will support full TAPI answering machine
>> >>>>> functionality running on Vista?
>> >>>>>
>> >>>>> Note: Here's a link to another reference to this problem in the
>> >>>>> Windows
>> >>>>> Community Forums:
>> >>>>> http://windowshelp.microsoft.com/com...7-5f02dd66a0fd
>> >>>>>
>> >>>>
>> >>>
>> >>
>> >
>>
> Since I started this thread, I'll add my two cents about the points Danr
> and
> Rick Rogers have raised.
>
> 1. Voice/Data/Fax modems are multi function devices like all-in-one
> printer-scanner devices. Would it make sense for anybody to argue that
> all-in-one devices have only one core capability - printing for example,
> and
> then write drivers that ignored scanning because it's not a core
> capability?
> I just don't buy the argument that Voice is an "added" feature, and hence
> doesn't merit Microsoft's attention.
>
> 2. Voice capabilities in Voice/Data/Fax modems support a variety of
> telephony applications that are not supported by any other type of
> hardware
> to my knowledge. As Danr pointed out, it's been a year since Vista
> shipped
> and it's still hard (impossible?) to find a Voice/Data/Fax modem that
> fully
> supports voice features on Vista. I've certainly have had no luck. The
> information one needs to make an informed decision about whether voice
> features of Voice/Data/Fax modems will work with Vista is either
> unavailable
> or buried so deep that most people will never find it. I've searched
> manufacture web sites, forums, and Microsoft's own Vista hardware
> compatibility web pages and none tell users what they need to know to make
> informed purchasing decisions. The appearance of all this is that Vista
> is
> abandoning voice modems and the telephony applications they support. How
> can
> Microsoft be comfortable with this state of affairs? Thousands of
> customers
> (tens of thousands?) must be confused, annoyed, possibly even angry.
>
> 3. I hope one or more Windows Program Managers at Microsoft is or becomes
> aware of this situation and takes action. Reasonable alternatives I think
> would include 1) getting a developer at Microsoft to fix the "generic"
> voice
> drivers that will get voice features working for most of the
> Voice/Fax/Data
> modems out there - e.g. fixing the Unimodem Transform Module that
> apparently
> is the problem for Conexant based modems might be a good place to start,
> 2)
> provide an incentive to get modem manufactures to update their drivers, or
> 3)
> provide an incentive to get at least one modem manufacturer to develop and
> market a new Voice/Data/Fax modem (including drivers) that will work with
> Vista.
>
>
> "Rick Rogers" wrote:
>>> No offense taken. I am only trying to explain why you are running into
>> the
>> issue, not taking a position or defending anyone.
>>
>> Microsoft writes the operating system, mainly to take advantage of the
>> capabilities of the current hardware standards. It's up to the device
>> manufacturers to write software, including drivers, that adhere to the
>> standards of the operating system. Microsoft, where possible, includes
>> drivers in the operating system that will at least provide basic
>> functionality like a standard VGA driver for video, but it ends there for
>> them.
>>
>> Device manufacturers, on the other hand, tend to lag behind in providing
>> updated software for their devices and a new operating system. Why is
>> this?
>> Well, for starters, there is no profit in spending time rewriting
>> software
>> for older devices. They've already made money on them, there is nothing
>> more
>> to be gained. For them, there's more incentive to concentrating resources
>> developing new hardware with new supporting software for the consumer to
>> upgrade to if they want full functionality. Secondly, the firmware on a
>> device may not conform to the standards for a new OS. When this happens,
>> either the firmware instructions need to be rewritten or a workaround
>> must
>> be developed. On the latter, they are getting more difficult as shortcuts
>> and backdoors are being rapidly closed for security reasons.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "DanR" <dhr22@sorrynospam.com> wrote in message
>> news:O5jvDglKIHA.1208@TK2MSFTNGP05.phx.gbl...>> > Well, no offence, but I've been observing this attitude at this NG>>
>> > since
>> > around February. That MS is not responsible for 3rd party hardware
>> > working
>> > with Vista. Of course MS can do what it likes and indeed does. But you
>> > can't deny that there are many unhappy people out there with broken
>> > hardware. And now that non-geek, normal folks have purchased new
>> > computers
>> > like they might buy a new washing machine... because their old one wore
>> > out... they are having problems. A small percentage of them show up
>> > here
>> > for help. I'm reading that enterprise might skip Vista completely. If
>> > that
>> > turns out to be true it's because of bad word of mouth. And if my new
>> > MS
>> > washing machine started chewing up my clothes I'd have a problem with
>> > MS
>> > not Levi Strauss.
>> >
>> >
>> >
>> > "Rick Rogers" <rick@mvps.org> wrote in message
>> > news:ufyvnvhKIHA.280@TK2MSFTNGP03.phx.gbl...
>> >> Hi DanR,
>> >>
>> >> The basic function of a modem is to perform the analog/digital
>> >> (modulation/demodulation) exchange of data, not to support voice
>> >> modulation. That is an added feature of some categories of modems. The
>> >> drivers supplied by Vista or any other version of Windows simply
>> >> allows
>> >> for this, not for the added capability. The only way it's going to
>> >> work
>> >> is when the modem manufacturers write and release the necessary
>> >> supporting drivers and software.
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "DanR" <dhr22@sorrynospam.com> wrote in message
>> >> news:e8ZYnZhKIHA.280@TK2MSFTNGP03.phx.gbl...
>> >>> Rick... two items in your post.
>> >>> "for the most part they do not write any of their own other than for
>> >>> their own hardware, or to provide basic functionality for an industry
>> >>> standard device"
>> >>> and...
>> >>> "and the consumer is left with the option of going without a
>> >>> particular
>> >>> function, or with purchasing new hardware"
>> >>> Seems to me an industry standard device is now broken and new
>> >>> hardware
>> >>> that works with this class of software can not be found. I've been
>> >>> looking for nearly a year for a voice modem that will work with
>> >>> Vista.
>> >>>
>> >>>
>> >>> "Rick Rogers" <rick@mvps.org> wrote in message
>> >>> news:OcD1WmSKIHA.4808@TK2MSFTNGP05.phx.gbl...
>> >>>> Hi,
>> >>>>
>> >>>> You're looking in the wrong place for a driver fix. Microsoft
>> >>>> provides
>> >>>> drivers that are supplied to them by the device manufacturers, for
>> >>>> the
>> >>>> most part they do not write any of their own other than for their
>> >>>> own
>> >>>> hardware, or to provide basic functionality for an industry standard
>> >>>> device. They do not and have not written full driver and software
>> >>>> sets
>> >>>> to support added device functionality. It's up to the device
>> >>>> manufacturer to fix, add to, or rewrite drivers, then supply it to
>> >>>> Microsoft for distribution on Windows Update. Many do not do this,
>> >>>> some
>> >>>> do and just distribute them on their own. Others do not update
>> >>>> drivers
>> >>>> for older devices at all, and the consumer is left with the option
>> >>>> of
>> >>>> going without a particular function, or with purchasing new
>> >>>> hardware.
>> >>>>
>> >>>> --
>> >>>> Best of Luck,
>> >>>>
>> >>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >>>> http://mvp.support.microsoft.com/
>> >>>> Windows help - www.rickrogers.org
>> >>>> My thoughts http://rick-mvp.blogspot.com
>> >>>>
>> >>>> "clayga" <clayga@discussions.microsoft.com> wrote in message
>> >>>> news:52609D13-1C9A-4BF3-B137-9E0CF90DC244@microsoft.com...
>> >>>>> Problem: My Rosewill RC-403 PCI Voice/Data/Fax modem isn't working
>> >>>>> fully with
>> >>>>> a number of TAPI based answering machine programs (e.g. IVM
>> >>>>> Answering
>> >>>>> Attendant, Impulse Technology's CallStation). These programs can
>> >>>>> pick
>> >>>>> up and
>> >>>>> record calls but they cannot play a greeting message over the phone
>> >>>>> line.
>> >>>>> All a caller hears is silence while the greeting is playing. Craig
>> >>>>> Duncan at
>> >>>>> Impulse Technology has indicated to me in a personal communication
>> >>>>> (as
>> >>>>> well
>> >>>>> as on his web site http://www.imptec.com/modems.htm - see Windows
>> >>>>> Vista
>> >>>>> section) that the problem is caused by a "bug" in Vista's Unimodem
>> >>>>> Transform
>> >>>>> Module that affects all Conexant based voice modems. Since most
>> >>>>> modems on
>> >>>>> the market today are based on the Conexant chip set, and since most
>> >>>>> answering
>> >>>>> machine software on the market is TAPI based, the implication is
>> >>>>> that
>> >>>>> many
>> >>>>> people are affected by this. In other words, it's very likely that
>> >>>>> if
>> >>>>> someone wants to use their Vista machine to work as an answering
>> >>>>> machine,
>> >>>>> they'll run into this.
>> >>>>>
>> >>>>> Questions: Is Craig Duncan right about the Unimodem driver and if
>> >>>>> so,
>> >>>>> does
>> >>>>> Microsoft intend to fix this soon? If not, can someone recommend a
>> >>>>> Voice/Data/Fax modem that will support full TAPI answering machine
>> >>>>> functionality running on Vista?
>> >>>>>
>> >>>>> Note: Here's a link to another reference to this problem in the
>> >>>>> Windows
>> >>>>> Community Forums:
>> >>>>> http://windowshelp.microsoft.com/com...7-5f02dd66a0fd
>> >>>>>
>> >>>>
>> >>>
>> >>
>> >
>>
| | LinkBack | Thread Tools | Display Modes |
![]() |
| Thread Tools | |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Voice Modem that works with Vista | DanR | Windows Vista Hardware & Devices | 8 | 02-21-2007 05:23 PM |
| Inspiron 510m Conexant modem in Vista | chanmm | Windows Vista Hardware & Devices | 1 | 11-26-2006 03:29 PM |
| Conexant Modem Driver | Saquib | Windows XP Device Drivers | 0 | 12-27-2003 02:38 AM |
| Conexant 56 K modem sound | Peter | Windows XP Hardware | 0 | 07-11-2003 10:28 AM |
| Conexant HCF V90 56K Speakerphone PCI Modem | dave hewlett | Windows XP Hardware | 1 | 07-02-2003 03:56 AM |
| LinkBack |
LinkBack URL |
About LinkBacks |


Linear Mode


Posts: n/a