Win XP Serial device driver in Device manager

> On Jan 13, 5:27 pm, viewpoint <viewpo...@discussions.microsoft.com>
> wrote:

> > computer hp pavillion with win xp, now 2 years old. pc doctor states no
> > hardware failures. just did a D Recovery due to a com3 conflict.
> > the Serial device has a yellow mark showing it's disabled. the properties
> > give the following info--
> > non plug and play SERIAL
> >
> > Selected Resource
> > ********************
> > *DISABLED DEVICE* Class: Non-Plug and
> > Device: Serial No resources used. Device Drivers:
> >
> > SERIAL PROPERTIES
> > device type Non-Plug and Play Drivers
> > mfg unknown
> > location Unknown
> > device status
> > This device is not present, is not working properly, or does not have all
> > its drivers installed. (Code 24)Click Troubleshoot to start the
> > troubleshooter for this device.
> > driver
> > service name serial
> > display name serialClick .
> > current status stopped
> > start up automatic
> > TRYING TO START ERROE MSG
> > THE SYSTEM ENCOUNTERED THE FOLLOWING ERROR WHILE ATTEMPTING TO
> > START THE SERVICE. THE SERVICE CANNOT BE STARTED, EITHER BECAUSE IT IS
> > DISABLED OR BECAUSE IT HAS NO ENABLED DEVICES ASSOCIATED WITH IT
> >
> > driver file details
> > C:\windows\system32\drivers\serial.sys
> > provider microsoft corporation
> > file version 5.1.2600.2180(xpsp_sp2_rtm.040803-2158)
> > copy right microsoft corporation
> > details
> > device instance id
> > ROOT\LEGACY_SERIAL\0000
> > devnode flags
> > DN_ROOT_ENUMERATED
> > DN_HAS_PROBLEM
> > DN_MOVED
> > DN_DISABLE
> > DN_NT_ENUMERATOR
> > DN_NT_DRIVER
> > config flag
> > COFIGFLAG_REINSTALL
> > current power state
> > D3
> > power capabilities
> > PDCAP_D0_SUPPORTED
> > PDCAP_D3_SUPPORTED
> > power state mappings
> > S0 ->D0
> > S1 ->D3
> > S2 ->D3
> > S3 ->D3
> > S4 ->D3
> > S5 ->D3
> > is this device causing com3modem problem? how do I fix it? how do I update
> > it?the original software is just recovered, so can the original device
> > faulty. this is a MS product will MS please tell me how to correct it?
> > thank you.
> > --
> > vpoint

>
> COM 3 is not a normal comm port in the standard XP install. COM 3
> would normally show up when you install an internal analog dial-up
> modem. Does all your other devices show up?
>

> device type Non-Plug and Play Drivers
> mfg unknown
> location Unknown
> device status

> service name serial
> display name serial .
> current status stopped
> start up DISABLED

> ROOT\LEGACY_SERIAL\0000
> devnode flags
> DN_ROOT_ENUMERATED
> DN_HAS_PROBLEM
> DN_MOVED
> DN_DISABLE
> DN_NT_ENUMERATOR
> DN_NT_DRIVER
> config flag
> COFIGFLAG_REINSTALL
> current power state
> D3
> power capabilities
> PDCAP_D0_SUPPORTED
> PDCAP_D3_SUPPORTED
> power state mappings
> S0 ->D0
> S1 ->D3
> S2 ->D3
> S3 ->D3
> S4 ->D3
> S5 ->D3

> thank you. i have installed all updates and serial device driver do not show
> yellow sign. have restarted several times during update install but never
> turned computer off. i will do it and start allover again and then i will kow
> if serial com3 port problem is resolved. thanks again.
> vpoint
>
>
> "smlunatick" wrote:
>

> > On Jan 13, 5:27 pm, viewpoint <viewpo...@discussions.microsoft.com>
> > wrote:

> > > computer hp pavillion with win xp, now 2 years old. pc doctor states no
> > > hardware failures. just did a D Recovery due to a com3 conflict.
> > > the Serial device has a yellow mark showing it's disabled. the properties
> > > give the following info--
> > > non plug and play SERIAL
> > >
> > > Selected Resource
> > > ********************
> > > *DISABLED DEVICE* Class: Non-Plug and
> > > Device: Serial No resources used. Device Drivers:
> > >
> > > SERIAL PROPERTIES
> > > device type Non-Plug and Play Drivers
> > > mfg unknown
> > > location Unknown
> > > device status
> > > This device is not present, is not working properly, or does not have all
> > > its drivers installed. (Code 24)Click Troubleshoot to start the
> > > troubleshooter for this device.
> > > driver
> > > service name serial
> > > display name serialClick .
> > > current status stopped
> > > start up automatic
> > > TRYING TO START ERROE MSG
> > > THE SYSTEM ENCOUNTERED THE FOLLOWING ERROR WHILE ATTEMPTING TO
> > > START THE SERVICE. THE SERVICE CANNOT BE STARTED, EITHER BECAUSE IT IS
> > > DISABLED OR BECAUSE IT HAS NO ENABLED DEVICES ASSOCIATED WITH IT
> > >
> > > driver file details
> > > C:\windows\system32\drivers\serial.sys
> > > provider microsoft corporation
> > > file version 5.1.2600.2180(xpsp_sp2_rtm.040803-2158)
> > > copy right microsoft corporation
> > > details
> > > device instance id
> > > ROOT\LEGACY_SERIAL\0000
> > > devnode flags
> > > DN_ROOT_ENUMERATED
> > > DN_HAS_PROBLEM
> > > DN_MOVED
> > > DN_DISABLE
> > > DN_NT_ENUMERATOR
> > > DN_NT_DRIVER
> > > config flag
> > > COFIGFLAG_REINSTALL
> > > current power state
> > > D0
> > > power capabilities
> > > PDCAP_D0_SUPPORTED
> > > PDCAP_D3_SUPPORTED
> > > power state mappings
> > > S0 ->D0
> > > S1 ->D3
> > > S2 ->D3
> > > S3 ->D3
> > > S4 ->D3
> > > S5 ->D3
> > > is this device causing com3modem problem? how do I fix it? how do I update
> > > it?the original software is just recovered, so can the original device
> > > faulty. this is a MS product will MS please tell me how to correct it?
> > > thank you.
> > > --
> > > vpoint

> >
> > COM 3 is not a normal comm port in the standard XP install. COM 3
> > would normally show up when you install an internal analog dial-up
> > modem. Does all your other devices show up?
> >

> I want to add some thing for those who have tech knowledge.
> *Now * Serial device driver properties showed
>
> NOW IT SHOWS
> SERIAL PROPERTIES> * device type *Non-Plug and Play Drivers

> > * mfg *unknown
> > * location *Unknown
> > * device status

>
> This device is working properly.
> If you are having problems with this device, click Troubleshoot to start the
> troubleshooter.
> *driver
>

> > * * *service name *serial
> > * * *display name *serial *.
> > * * * current status stopped
> > * * * start up * DISABLED

>
> *NOW THE YELLOW MARK GONE THE PROPERTIES SHOW
> *device instance id
>
>
>

> > * * * ROOT\LEGACY_SERIAL\0000
> > * * * devnode flags
> > * * * *DN_ROOT_ENUMERATED
> > * * * *DN_HAS_PROBLEM
> > * * * *DN_MOVED
> > * * * *DN_DISABLE
> > * * * *DN_NT_ENUMERATOR
> > * * * *DN_NT_DRIVER
> > * * * *config flag
> > * * * *COFIGFLAG_REINSTALL
> > * * * * current power state
> > * * * * D3
> > * * * * *power capabilities
> > * * * * *PDCAP_D0_SUPPORTED
> > * * * * *PDCAP_D3_SUPPORTED
> > * * * * *power state mappings
> > * * * * *S0 ->D0
> > * * * * *S1 ->D3
> > * * * * *S2 ->D3
> > * * * * *S3 ->D3
> > * * * * *S4 ->D3
> > * * * * *S5 ->D3

>
> UNFORTUNATELY I DONT UNDERSTAND WHAT THE CHANGED INFO MEAN! dOES IT MEAN THE
> DEVICE FINE AND WORKING?
> THANK YOU.
> --
> *vpoint
>
> "viewpoint" wrote:

> > thank you. i have installed all updates and serial *device driver do not show
> > yellow sign. have restarted several times during update install but never
> > turned computer off. i will do it and start allover again and then i will kow
> > if serial com3 port problem is resolved. thanks again.
> > *vpoint

>

> > "smlunatick" wrote:

>

> > > On Jan 13, 5:27 pm, viewpoint <viewpo...@discussions.microsoft.com>
> > > wrote:
> > > > computer hp pavillion with win xp, now 2 years old. pc doctor states no
> > > > hardware failures. just did a D Recovery due to a com3 conflict.
> > > > the Serial device has a yellow mark showing it's disabled. the properties
> > > > give the following info--
> > > > non plug and play SERIAL

>

> > > > Selected Resource
> > > > ********************
> > > > *DISABLED DEVICE* Class: Non-Plug and
> > > > Device: Serial No resources used. Device Drivers:

>

> > > > *SERIAL PROPERTIES
> > > > * device type *Non-Plug and Play Drivers
> > > > * mfg *unknown
> > > > * location *Unknown
> > > > * device status
> > > > This device is not present, is not working properly, or does not have all
> > > > its drivers installed. (Code 24)Click Troubleshoot to start the
> > > > troubleshooter for this device.
> > > > * * *driver
> > > > * * *service name *serial
> > > > * * *display name *serialClick *.
> > > > * * * current status stopped
> > > > * * * start up *automatic
> > > > * * * TRYING TO START ERROE MSG
> > > > * * * THE SYSTEM ENCOUNTERED THE FOLLOWING ERROR WHILE ATTEMPTING * * TO *
> > > > START THE SERVICE. THE SERVICE CANNOT BE STARTED, EITHER BECAUSE ITIS
> > > > DISABLED OR BECAUSE IT HAS NO ENABLED DEVICES ASSOCIATED WITH IT

>

> > > > * * * driver *file details
> > > > * * * C:\windows\system32\drivers\serial.sys
> > > > * * * provider *microsoft corporation
> > > > * * * file version *5.1.2600.2180(xpsp_sp2_rtm.040803-2158)
> > > > * * * copy right microsoft corporation
> > > > * * * details
> > > > * * * device instance id
> > > > * * * ROOT\LEGACY_SERIAL\0000
> > > > * * * devnode flags
> > > > * * * *DN_ROOT_ENUMERATED
> > > > * * * *DN_HAS_PROBLEM
> > > > * * * *DN_MOVED
> > > > * * * *DN_DISABLE
> > > > * * * *DN_NT_ENUMERATOR
> > > > * * * *DN_NT_DRIVER
> > > > * * * *config flag
> > > > * * * *COFIGFLAG_REINSTALL
> > > > * * * * current power state
> > > > * * * * D0
> > > > * * * * *power capabilities
> > > > * * * * *PDCAP_D0_SUPPORTED
> > > > * * * * *PDCAP_D3_SUPPORTED
> > > > * * * * *power state mappings
> > > > * * * * *S0 ->D0
> > > > * * * * *S1 ->D3
> > > > * * * * *S2 ->D3
> > > > * * * * *S3 ->D3
> > > > * * * * *S4 ->D3
> > > > * * * * *S5 ->D3
> > > > is this device causing com3modem problem? how do I fix it? how do Iupdate
> > > > it?the original software is just recovered, so can the original device
> > > > faulty. this is a MS product will MS please tell me how to correct it?
> > > > thank you.
> > > > --
> > > > *vpoint

>

> > > COM 3 is not a normal comm port in the standard XP install. *COM 3
> > > would normally show up when you install an internal analog dial-up
> > > modem. *Does all your other devices show up?