Windows Defender User Interface Problem

Posted: 04-13-2007, 05:40 PM
Ever since I installed Vista Ultimate, the Windows Defender has not worked.
The error that I get is "Windows Defender User Interface Has Stopped
Working". Google searches dont turn up anything nor did a search of about 4
different Vista newsgroups.

The service is started, is running and is set at automatic. The Windows
Defender problem details are below:


Problem signature
Problem Event Name: APPCRASH
Application Name: MSASCui.exe
Application Version: 1.1.1505.0
Application Timestamp: 4549b017
Fault Module Name: gdiplus.dll
Fault Module Version: 5.2.6000.16386
Fault Module Timestamp: 4549bcaf
Exception Code: c0000005
Exception Offset: 00032abc
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311


Any thoughts? All problem reports have been sent to MS, but no solutions are
available. Thanks.

SilveradoXD

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Responses to "Windows Defender User Interface Problem"

Charles W Davis
Guest
Posts: n/a
 
Re: Windows Defender User Interface Problem
Posted: 04-13-2007, 07:39 PM
If you have subscribed to Microsoft's Live OneCare, Windows Defender is
disabled. The function is included in Live OneCare.
"SilveradoXD" <domerene180@comcast.net> wrote in message
news:%23iHC1pefHHA.5052@TK2MSFTNGP06.phx.gbl...
> Ever since I installed Vista Ultimate, the Windows Defender has not
> worked.
> The error that I get is "Windows Defender User Interface Has Stopped
> Working". Google searches dont turn up anything nor did a search of about
> 4
> different Vista newsgroups.
>
> The service is started, is running and is set at automatic. The Windows
> Defender problem details are below:
>
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: MSASCui.exe
> Application Version: 1.1.1505.0
> Application Timestamp: 4549b017
> Fault Module Name: gdiplus.dll
> Fault Module Version: 5.2.6000.16386
> Fault Module Timestamp: 4549bcaf
> Exception Code: c0000005
> Exception Offset: 00032abc
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
>
> Any thoughts? All problem reports have been sent to MS, but no solutions
> are
> available. Thanks.
>
> SilveradoXD
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SilveradoXD
Guest
Posts: n/a
 
Re: Windows Defender User Interface Problem
Posted: 04-13-2007, 08:57 PM
I do not have a subscription to OneCare... should I get one to fix this
issue?

Louie


"Charles W Davis" <Anthemwebs@lvcoxmail.com> wrote in message
news:CB799438-240F-4CCD-AAEE-F69F7F36E0D7@microsoft.com...
> If you have subscribed to Microsoft's Live OneCare, Windows Defender is
> disabled. The function is included in Live OneCare.
> "SilveradoXD" <domerene180@comcast.net> wrote in message
> news:%23iHC1pefHHA.5052@TK2MSFTNGP06.phx.gbl...
>> Ever since I installed Vista Ultimate, the Windows Defender has not
>> worked.
>> The error that I get is "Windows Defender User Interface Has Stopped
>> Working". Google searches dont turn up anything nor did a search of about
>> 4
>> different Vista newsgroups.
>>
>> The service is started, is running and is set at automatic. The Windows
>> Defender problem details are below:
>>
>>
>> Problem signature
>> Problem Event Name: APPCRASH
>> Application Name: MSASCui.exe
>> Application Version: 1.1.1505.0
>> Application Timestamp: 4549b017
>> Fault Module Name: gdiplus.dll
>> Fault Module Version: 5.2.6000.16386
>> Fault Module Timestamp: 4549bcaf
>> Exception Code: c0000005
>> Exception Offset: 00032abc
>> OS Version: 6.0.6000.2.0.0.256.1
>> Locale ID: 1033
>> Additional Information 1: 8d13
>> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> Additional Information 3: 8d13
>> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>>
>>
>> Any thoughts? All problem reports have been sent to MS, but no solutions
>> are
>> available. Thanks.
>>
>> SilveradoXD
>
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Joe Guidera
Guest
Posts: n/a
 
Re: Windows Defender User Interface Problem
Posted: 04-14-2007, 04:20 AM
Looking at the event log entry it appears that you have an issue with your
video driver. The fauling module is GDIPLUS.DLL (which ships with Vista),
which suggests to me a video driver related problem.

What's the video card in the machine and have you installed the latest
drivers for it?

J

"SilveradoXD" <domerene180@comcast.net> wrote in message
news:#iHC1pefHHA.5052@TK2MSFTNGP06.phx.gbl...
> Ever since I installed Vista Ultimate, the Windows Defender has not
> worked.
> The error that I get is "Windows Defender User Interface Has Stopped
> Working". Google searches dont turn up anything nor did a search of about
> 4
> different Vista newsgroups.
>
> The service is started, is running and is set at automatic. The Windows
> Defender problem details are below:
>
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: MSASCui.exe
> Application Version: 1.1.1505.0
> Application Timestamp: 4549b017
> Fault Module Name: gdiplus.dll
> Fault Module Version: 5.2.6000.16386
> Fault Module Timestamp: 4549bcaf
> Exception Code: c0000005
> Exception Offset: 00032abc
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
>
> Any thoughts? All problem reports have been sent to MS, but no solutions
> are
> available. Thanks.
>
> SilveradoXD
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SilveradoXD
Guest
Posts: n/a
 
Re: Windows Defender User Interface Problem
Posted: 04-14-2007, 01:20 PM
This is on my Dell e1505 laptop. The video card is an ATI Mobility Radeon
x1400. I thought that I had updated the driver, but will remove all all
video drivers and run a driver cleanup program. I will then download and
install the latest drivers to see if this corrects the problem. I sure hope
so. I guess if I would have looked over my log, I would have seen that file.
But thanks for the insight!

Louie



"Joe Guidera" <jguidera@remove.msn.com> wrote in message
news:73525A70-26C1-4B60-B752-2180EE3BF364@microsoft.com...
> Looking at the event log entry it appears that you have an issue with your
> video driver. The fauling module is GDIPLUS.DLL (which ships with Vista),
> which suggests to me a video driver related problem.
>
> What's the video card in the machine and have you installed the latest
> drivers for it?
>
> J
>
> "SilveradoXD" <domerene180@comcast.net> wrote in message
> news:#iHC1pefHHA.5052@TK2MSFTNGP06.phx.gbl...
>> Ever since I installed Vista Ultimate, the Windows Defender has not
>> worked.
>> The error that I get is "Windows Defender User Interface Has Stopped
>> Working". Google searches dont turn up anything nor did a search of about
>> 4
>> different Vista newsgroups.
>>
>> The service is started, is running and is set at automatic. The Windows
>> Defender problem details are below:
>>
>>
>> Problem signature
>> Problem Event Name: APPCRASH
>> Application Name: MSASCui.exe
>> Application Version: 1.1.1505.0
>> Application Timestamp: 4549b017
>> Fault Module Name: gdiplus.dll
>> Fault Module Version: 5.2.6000.16386
>> Fault Module Timestamp: 4549bcaf
>> Exception Code: c0000005
>> Exception Offset: 00032abc
>> OS Version: 6.0.6000.2.0.0.256.1
>> Locale ID: 1033
>> Additional Information 1: 8d13
>> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> Additional Information 3: 8d13
>> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>>
>>
>> Any thoughts? All problem reports have been sent to MS, but no solutions
>> are
>> available. Thanks.
>>
>> SilveradoXD
>
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Joe Guidera
Guest
Posts: n/a
 
Re: Windows Defender User Interface Problem
Posted: 04-14-2007, 08:03 PM
My pleasure. Hopefully that resolves your issue.

Joe

"SilveradoXD" <domerene180@comcast.net> wrote in message
news:OtH3U9ofHHA.4156@TK2MSFTNGP02.phx.gbl...
> This is on my Dell e1505 laptop. The video card is an ATI Mobility Radeon
> x1400. I thought that I had updated the driver, but will remove all all
> video drivers and run a driver cleanup program. I will then download and
> install the latest drivers to see if this corrects the problem. I sure
> hope so. I guess if I would have looked over my log, I would have seen
> that file. But thanks for the insight!
>
> Louie
>
>
>
> "Joe Guidera" <jguidera@remove.msn.com> wrote in message
> news:73525A70-26C1-4B60-B752-2180EE3BF364@microsoft.com...
>> Looking at the event log entry it appears that you have an issue with
>> your video driver. The fauling module is GDIPLUS.DLL (which ships with
>> Vista), which suggests to me a video driver related problem.
>>
>> What's the video card in the machine and have you installed the latest
>> drivers for it?
>>
>> J
>>
>> "SilveradoXD" <domerene180@comcast.net> wrote in message
>> news:#iHC1pefHHA.5052@TK2MSFTNGP06.phx.gbl...
>>> Ever since I installed Vista Ultimate, the Windows Defender has not
>>> worked.
>>> The error that I get is "Windows Defender User Interface Has Stopped
>>> Working". Google searches dont turn up anything nor did a search of
>>> about 4
>>> different Vista newsgroups.
>>>
>>> The service is started, is running and is set at automatic. The Windows
>>> Defender problem details are below:
>>>
>>>
>>> Problem signature
>>> Problem Event Name: APPCRASH
>>> Application Name: MSASCui.exe
>>> Application Version: 1.1.1505.0
>>> Application Timestamp: 4549b017
>>> Fault Module Name: gdiplus.dll
>>> Fault Module Version: 5.2.6000.16386
>>> Fault Module Timestamp: 4549bcaf
>>> Exception Code: c0000005
>>> Exception Offset: 00032abc
>>> OS Version: 6.0.6000.2.0.0.256.1
>>> Locale ID: 1033
>>> Additional Information 1: 8d13
>>> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>>> Additional Information 3: 8d13
>>> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>>>
>>>
>>> Any thoughts? All problem reports have been sent to MS, but no solutions
>>> are
>>> available. Thanks.
>>>
>>> SilveradoXD
>>
>
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