Re: Windows explorer closes

BS wrote:

> Whenever I RIGHT click on icons on the desktop or
> on "Windows Explorer" I get a message like this.....
>
> Windows Explorer has encountered a problem & needs to
> close. We're sorry for any inconvenience
> And when I clicked for more info, I get the following
> message....
>
> Windows Explorer
> Error Signature
> AppName:explorer.exe
> AppVer.6.0.2600.0 ModName:cnvshell.dll
> ModVer.6.3.3.0 Offset 00004d60
>
> Please help.

Could be a lot of things, so here's some general Windows
troubleshooting: 1) scan with current antivirus using updated
definitions; 2) remove spyware with tools such as Spybot S&D
(www.security.kolla.de) and/or Ad-aware (www.lavasoftusa.com); 3)
delete temporary and Temporary Internet Files; 4) stop unnecessary
services/programs from running at startup. After making sure the
computer is clean - does the problem persist? If yes, then post back
with more details.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!