Windows Explorer crashes while generating thumbnails

Posted: 01-06-2004, 02:42 AM

Greg Wheeler

Guest
Posts: n/a

When opening a folder with many JPEG files, during
thumbnail generation, explorer crashes, apologizes for
inconvenience, then closes. This only happens in certain
folders, not in others. If I copy the affected folders
from my 80gb ATA 100 drive to either cd, or dvd, or a
slower 18gb ATA 66 hard drive, then explorer usually
opens the same folder, and produces all the thumbnails
with no problem, although at an obviously slower pace.
Sometimes I get Error message as follows:

Explorer.Exe Application Error
The instruction at "0x77f580db" referenced memory
at "0x00730075", the memory could not be "written". Click
ok to terminate the program.

I have a Pentium 4 2.8ghz, premium Intel motherboard, 1
gigabyte of memory (DDR), I have tried each of the two
memory chips individually in slot 0, and swapped
positions of the two together, and same result. I have a
2gb partition assigned to serve as Windows virtual memory
exclusively. Even allowing Windows to manage virtual
memory using the C drive makes no difference. I can't
imagine both memory chips having the same problem at the
same time, even used individually, and the two chips are
different brands.

Any ideas what could be the problem? I hope that I don't
have to organize all my digital photo files into really
small folders to avoid this problem.

For example, one folder that always crashes, has 82 JPEG
files, totalling 188 mb's. I should think that Windows
with this much memory should be able to handle a folder
that size. Please advise me if I'm wrong. I have tried
moving all of My Documents to a D drive, instead of on
the C drive, also made no difference.

Please help!!
Thanks

Responses to "Windows Explorer crashes while generating thumbnails"

John Inzer

Guest
Posts: n/a

Re: Windows Explorer crashes while generating thumbnails

Posted: 01-06-2004, 02:57 AM

Do you happen to have Adobe PhotoShop or
Elements installed?

If you do...right click on a .jpg file and choose
Properties. Click the Photoshop Image tab
and uncheck the "Generate Thumbnails" button,
then click OK.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic

"Greg Wheeler" <anonymous@discussions.microsoft.com> wrote in message
news:055801c3d3fe$c00df540$a401280a@phx.gbl...

> When opening a folder with many JPEG files, during
> thumbnail generation, explorer crashes, apologizes for
> inconvenience, then closes. This only happens in certain
> folders, not in others. If I copy the affected folders
> from my 80gb ATA 100 drive to either cd, or dvd, or a
> slower 18gb ATA 66 hard drive, then explorer usually
> opens the same folder, and produces all the thumbnails
> with no problem, although at an obviously slower pace.
> Sometimes I get Error message as follows:
>
> Explorer.Exe Application Error
> The instruction at "0x77f580db" referenced memory
> at "0x00730075", the memory could not be "written". Click
> ok to terminate the program.
>
> I have a Pentium 4 2.8ghz, premium Intel motherboard, 1
> gigabyte of memory (DDR), I have tried each of the two
> memory chips individually in slot 0, and swapped
> positions of the two together, and same result. I have a
> 2gb partition assigned to serve as Windows virtual memory
> exclusively. Even allowing Windows to manage virtual
> memory using the C drive makes no difference. I can't
> imagine both memory chips having the same problem at the
> same time, even used individually, and the two chips are
> different brands.
>
> Any ideas what could be the problem? I hope that I don't
> have to organize all my digital photo files into really
> small folders to avoid this problem.
>
> For example, one folder that always crashes, has 82 JPEG
> files, totalling 188 mb's. I should think that Windows
> with this much memory should be able to handle a folder
> that size. Please advise me if I'm wrong. I have tried
> moving all of My Documents to a D drive, instead of on
> the C drive, also made no difference.
>
> Please help!!
> Thanks

Greg Wheeler

Guest
Posts: n/a

Re: Windows Explorer crashes while generating thumbnails

Posted: 01-08-2004, 12:31 AM

>-----Original Message-----
>Do you happen to have Adobe PhotoShop or
>Elements installed?
>
>If you do...right click on a .jpg file and choose
>Properties. Click the Photoshop Image tab
>and uncheck the "Generate Thumbnails" button,
>then click OK.
>
>
>--
>
>John Inzer
>Picture It! MVP
>return e-mail disabled
>
>Picture It! Support Center
>http://support.microsoft.com/?pr=pic
>
>
>"Greg Wheeler" <anonymous@discussions.microsoft.com>

wrote in message

>news:055801c3d3fe$c00df540$a401280a@phx.gbl...
>> When opening a folder with many JPEG files, during
>> thumbnail generation, explorer crashes, apologizes for
>> inconvenience, then closes. This only happens in

certain

>> folders, not in others. If I copy the affected folders
>> from my 80gb ATA 100 drive to either cd, or dvd, or a
>> slower 18gb ATA 66 hard drive, then explorer usually
>> opens the same folder, and produces all the thumbnails
>> with no problem, although at an obviously slower pace.
>> Sometimes I get Error message as follows:
>>
>> Explorer.Exe Application Error
>> The instruction at "0x77f580db" referenced memory
>> at "0x00730075", the memory could not be "written".

Click

>> ok to terminate the program.
>>
>> I have a Pentium 4 2.8ghz, premium Intel motherboard, 1
>> gigabyte of memory (DDR), I have tried each of the two
>> memory chips individually in slot 0, and swapped
>> positions of the two together, and same result. I have

>> 2gb partition assigned to serve as Windows virtual

memory

>> exclusively. Even allowing Windows to manage virtual
>> memory using the C drive makes no difference. I can't
>> imagine both memory chips having the same problem at

the

>> same time, even used individually, and the two chips

are

>> different brands.
>>
>> Any ideas what could be the problem? I hope that I

don't

>> have to organize all my digital photo files into really
>> small folders to avoid this problem.
>>
>> For example, one folder that always crashes, has 82

JPEG

>> files, totalling 188 mb's. I should think that Windows
>> with this much memory should be able to handle a folder
>> that size. Please advise me if I'm wrong. I have tried
>> moving all of My Documents to a D drive, instead of on
>> the C drive, also made no difference.
>>
>> Please help!!
>> Thanks
>
>
>.
>Hi John, thank you for help, I do have Adobe Photoshop

7.0.1 installed, I unchecked the generate thumbnails box,
and I can explore everything, and when opening a really
large folder, the response is rapid. Microsoft slide show
still works great, and that seems to have cleared up the
problem. This has been driving me nuts, thanks!!!!!!!!!!

John Inzer

Guest
Posts: n/a

Re: Windows Explorer crashes while generating thumbnails

Posted: 01-08-2004, 05:16 AM

"Greg Wheeler" wrote:

> >Hi John, thank you for help, I do have Adobe Photoshop
> 7.0.1 installed, I unchecked the generate thumbnails box,
> and I can explore everything, and when opening a really
> large folder, the response is rapid. Microsoft slide show
> still works great, and that seems to have cleared up the
> problem. This has been driving me nuts, thanks!!!!!!!!!!

==========================================
You're welcome.

Thanks for the update.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic

Gill

Guest
Posts: n/a

Re: Windows Explorer crashes while generating thumbnails

Posted: 01-27-2004, 04:29 AM

Hi, i was having the same problem with explorer crashing
when i tried to look at thumbnails, and i unchecked
the "generate thumbnails" box, and now it is fixed. thank
you soooooooo much!

>-----Original Message-----
>Do you happen to have Adobe PhotoShop or
>Elements installed?
>
>If you do...right click on a .jpg file and choose
>Properties. Click the Photoshop Image tab
>and uncheck the "Generate Thumbnails" button,
>then click OK.
>
>
>--
>
>John Inzer
>Picture It! MVP
>return e-mail disabled
>
>Picture It! Support Center
>http://support.microsoft.com/?pr=pic
>
>
>"Greg Wheeler" <anonymous@discussions.microsoft.com>

wrote in message

>news:055801c3d3fe$c00df540$a401280a@phx.gbl...
>> When opening a folder with many JPEG files, during
>> thumbnail generation, explorer crashes, apologizes for
>> inconvenience, then closes. This only happens in

certain

>> folders, not in others. If I copy the affected folders
>> from my 80gb ATA 100 drive to either cd, or dvd, or a
>> slower 18gb ATA 66 hard drive, then explorer usually
>> opens the same folder, and produces all the thumbnails
>> with no problem, although at an obviously slower pace.
>> Sometimes I get Error message as follows:
>>
>> Explorer.Exe Application Error
>> The instruction at "0x77f580db" referenced memory
>> at "0x00730075", the memory could not be "written".

Click

>> ok to terminate the program.
>>
>> I have a Pentium 4 2.8ghz, premium Intel motherboard, 1
>> gigabyte of memory (DDR), I have tried each of the two
>> memory chips individually in slot 0, and swapped
>> positions of the two together, and same result. I have

>> 2gb partition assigned to serve as Windows virtual

memory

>> exclusively. Even allowing Windows to manage virtual
>> memory using the C drive makes no difference. I can't
>> imagine both memory chips having the same problem at

the

>> same time, even used individually, and the two chips

are

>> different brands.
>>
>> Any ideas what could be the problem? I hope that I

don't

>> have to organize all my digital photo files into really
>> small folders to avoid this problem.
>>
>> For example, one folder that always crashes, has 82

JPEG

>> files, totalling 188 mb's. I should think that Windows
>> with this much memory should be able to handle a folder
>> that size. Please advise me if I'm wrong. I have tried
>> moving all of My Documents to a D drive, instead of on
>> the C drive, also made no difference.
>>
>> Please help!!
>> Thanks
>
>
>.
>

Charles

Guest
Posts: n/a

Re: Windows Explorer crashes while generating thumbnails

Posted: 03-02-2004, 02:36 PM

Tremendous. It works. Thankyo

I searched high and low to solve this problem and finally found this. If you're feeling helpful, this problem has cropped up 20+ times in the Windows Performance and Maintenance newgroup, but no one has posted a solution ...................................

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