Windows Fax Not Routing

I first posted this in the general discussion for severs but didn’t get a
response.

I was using Windows Fax on my terminal server running Win 2003 Server. It
worked OK for years and I would route the incoming faxes to a folder on the
network. Recently there were lines missing on each received fax so I tried
to install a new fax program that would allow me to make flow control
changes, unlike the Windows fax program/service. The new program didn’t work
at all so I reinstalled Windows fax except now I cannot route the received
faxes to the old folder that used to receive them or any other folder for
that matter, regardless of their permissions. When I try to set the routing
up in the configuration wizard or directly in the device properties, I get
the following error message: The FaxService cannot access the folder
specified. This didn’t happen in the past and I’m pulling my hair out trying
to figure out how to correct it. I have this problem regardless of whether
I’m logged on as the network administrator or the local computer
administrator and whether I route the fax to a network folder or local
computer folder which, I believe negates the possibility of it being a
permissions problem. Please help.

Also, where is the inbox folder located on the computer? If I could create
a shortcut of this folder on the network folder I wanted to route to, this
would be a second solution.