windows installer package error (error code 1721)

Posted: 02-16-2005, 04:43 PM
hai,

iam having a proble in installing biologon software in by XPE SP2 image,
when biologon start installing it displays a error message .

" there is a problem with windows installer package. A program
required for this install to complete could not be run. contact your support
personal or package vendure". any one help me to solve this problem.

bye
anbu
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Responses to "windows installer package error (error code 1721)"

anbu
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Windows installer package error (error code 1721)
Posted: 02-16-2005, 04:43 PM
hai,

iam having a proble in installing biologon software in by XPE SP2 image,
when biologon start installing it displays a error message .

" there is a problem with windows installer package. A program
required for this install to complete could not be run. contact your support
personal or package vendure". any one help me to solve this problem
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KM
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Re: Windows installer package error (error code 1721)
Posted: 02-16-2005, 05:36 PM
anbu,

I don't have an idea what the "biologon" is (although it sounds interesting). But I assume that the installer works fine on XP Pro,
right?

You have good tools to figure out what's missing from your image: Dependency Walker, FileMon/RegMon (www.sysinternals.com),
RegSnap/Inctrl5.

--
Regards,
KM, BSquare Corp.

> hai,
>
> iam having a proble in installing biologon software in by XPE SP2 image,
> when biologon start installing it displays a error message .
>
> " there is a problem with windows installer package. A program
> required for this install to complete could not be run. contact your support
> personal or package vendure". any one help me to solve this problem

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anbu
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Re: Windows installer package error (error code 1721)
Posted: 02-17-2005, 04:19 AM
KM,

yes, installer works properly in XP pro, could u tell me how to find the
missing files in my configuration using Filemon/regmon.


bye
anbu
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KM
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Re: Windows installer package error (error code 1721)
Posted: 02-17-2005, 05:48 AM
anbu,

You just have to monitor the installation of the package on XP Pro or XPe runtime with Filemon and Regmon tools.

Please read this article first: http://msdn.microsoft.com/library/en...tomxpecomp.asp

KM
> KM,
>
> yes, installer works properly in XP pro, could u tell me how to find the
> missing files in my configuration using Filemon/regmon.
>
>
> bye
> anbu

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