Windows mail shuts down when "Insert" - "File Attachments" is sele

Posted: 01-20-2009, 02:14 PM
A new problem with my windows mail started on January 16,2009. Up until that
date my windows mail flawlessly without any major issues. After that date, I
am now not able to send e-mail with attachments to any recipients.
The problem started after I sent a movie file to a group of e-mail
recipients on the 16th. I successfully sent the movie file, then tried to
re-send the same movie file to a different group of recipients and this time
when I selected "Insert" - followed by "File Attachment", my Attachment
folder opened for a brief instant, then immediately shut down. I have read
several threads attempting a fix to this problem, however, nothing has worked
yet. I tried to delete the old e-mail account then add a new e-mail account
with the same settings, hoping that might fix it, but it hasn't. I have also
installed Windows Live and noted that an envelope appears in the upper right
corner of my windows live messenger screen, however, when I select the
envelope, it opens my Windows Mail program and the same results appear.

H-E-L-P!
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Responses to "Windows mail shuts down when "Insert" - "File Attachments" is sele"

Gary VanderMolen
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Re: Windows mail shuts down when "Insert" - "File Attachments" is sele
Posted: 01-21-2009, 01:11 AM
Not sure what you mean by "installed Windows Live" since that is the
group name for a whole suite of programs, see http://download.live.com.
Did you install Windows Live Mail? If not, doing so may correct your problem.
To upgrade to Windows Live Mail: http://download.live.com/wlmail

Incidentally, which antivirus are you running? Some of them are not
fully compatible with Windows Mail. AV problems often don't surface until
an update occurs.

--
Gary VanderMolen, MS-MVP (Mail)


"David Diesel" <DavidDiesel@discussions.microsoft.com> wrote in message news:E17EB74F-A38C-4412-84D7-D0786FE7E0D7@microsoft.com...
> A new problem with my windows mail started on January 16,2009. Up until that
> date my windows mail flawlessly without any major issues. After that date, I
> am now not able to send e-mail with attachments to any recipients.
> The problem started after I sent a movie file to a group of e-mail
> recipients on the 16th. I successfully sent the movie file, then tried to
> re-send the same movie file to a different group of recipients and this time
> when I selected "Insert" - followed by "File Attachment", my Attachment
> folder opened for a brief instant, then immediately shut down. I have read
> several threads attempting a fix to this problem, however, nothing has worked
> yet. I tried to delete the old e-mail account then add a new e-mail account
> with the same settings, hoping that might fix it, but it hasn't. I have also
> installed Windows Live and noted that an envelope appears in the upper right
> corner of my windows live messenger screen, however, when I select the
> envelope, it opens my Windows Mail program and the same results appear.
>
> H-E-L-P!
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