Windows service pack download froze my computer

Posted: 04-11-2009, 05:55 PM

Colleen

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Posts: n/a

I was trying to download Windows XP Service Pack 2 on my IBM laptop, and I intended
to follow that with a download of Service Pack 3. However, the Service Pack 2
download totally shut down my computer, and I am not able to access any of the
recovery functions except the "reformat hard drive" function. Obviously, I do not
want to reformat my hard drive. Can someone please help me?

I have posted this to several forums, because I am not sure which is the best one, so
please excuse my redundancy.

Thank you.
Colleen

Windows service pack download froze my computer

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Responses to "Windows service pack download froze my computer"

Shenan Stanley

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Re: Windows service pack download froze my computer

Posted: 04-11-2009, 06:03 PM

Colleen wrote:

> I was trying to download Windows XP Service Pack 2 on my IBM
> laptop, and I intended to follow that with a download of Service
> Pack 3. However, the Service Pack 2 download totally shut down my
> computer, and I am not able to access any of the recovery functions
> except the "reformat hard drive" function. Obviously, I do not
> want to reformat my hard drive. Can someone please help me?
> I have posted this to several forums, because I am not sure which
> is the best one, so please excuse my redundancy.

See response to your other post.

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Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

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Shenan Stanley

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Re: Windows service pack download froze my computer

Posted: 04-11-2009, 06:03 PM

Colleen wrote:

> I was trying to download Windows XP Service Pack 2 on my IBM
> laptop, and I intended to follow that with a download of Service
> Pack 3. However, the Service Pack 2 download totally shut down my
> computer, and I am not able to access any of the recovery functions
> except the "reformat hard drive" function. Obviously, I do not
> want to reformat my hard drive. Can someone please help me?
> I have posted this to several forums, because I am not sure which
> is the best one, so please excuse my redundancy.

Oh - and look into cross-posting instead of multi-posting.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

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