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Windows update stops printing?

Posted: 09-13-2003, 12:39 AM
SortaNortth
Guest
Posts: n/a
 
In the last few days I used the windowsupdate to update my Windows XP.
Since that upgrade I have been unable to print from most of my applications.
The only applications that will allow printing are Adobe Acrobat and MS
Access. If I convert my documents to Adobe Acrobat format, they will print
from Acrobat 6.0. Otherwise, besides MS Access nothing else prints. I get
one of two things that happens when I try to print
1. I get a printer error:
ERROR: syntaxerror
OFFENDING COMMAND: ==image (or nostringval or PScript_WinNT_Inc)
2. Nothing happens. The file goes to the printer, but nothing happens.

So, did the latest XP Security update screw up my printing? My Windows 2000
Server and my Macintosh OSX 10.1 both still print to the same network
printer without skipping a beat.

Setup:
OS: Windows XP Pro with all latest updates
Office 2002 Pro(10.xxxx.3501)
Acrobat Pro 6.0

Printer:HP Laserjet 6MP with latest drivers
printing through an HP JetDirect EXPlus box.

Any ideas of how I might cure this problem? Anyone else reporting the same
problem?

Thanks for any information.

Dick Marcum
dm@herald21.com


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Responses to "Windows update stops printing?"

ay
Guest
Posts: n/a
 
Windows update stops printing?
Posted: 09-13-2003, 03:57 PM
Same thing! I downloaded virus patch, and, BOOM, no HP
6MP. However, I can print to the HP 5550 connected through
the same USB hub. So far no response from Dell or
Microsoft. Hmmmm.
>-----Original Message-----
>In the last few days I used the windowsupdate to update
my Windows XP.
>Since that upgrade I have been unable to print from most
of my applications.
>The only applications that will allow printing are Adobe
Acrobat and MS
>Access. If I convert my documents to Adobe Acrobat
format, they will print
>from Acrobat 6.0. Otherwise, besides MS Access nothing
else prints. I get
>one of two things that happens when I try to print
>1. I get a printer error:
> ERROR: syntaxerror
> OFFENDING COMMAND: ==image (or nostringval or
PScript_WinNT_Inc)
>2. Nothing happens. The file goes to the printer, but
nothing happens.
>
>So, did the latest XP Security update screw up my
printing? My Windows 2000
>Server and my Macintosh OSX 10.1 both still print to the
same network
>printer without skipping a beat.
>
>Setup:
>OS: Windows XP Pro with all latest updates
>Office 2002 Pro(10.xxxx.3501)
>Acrobat Pro 6.0
>
>Printer:HP Laserjet 6MP with latest drivers
> printing through an HP JetDirect EXPlus box.
>
>Any ideas of how I might cure this problem? Anyone else
reporting the same
>problem?
>
>Thanks for any information.
>
>Dick Marcum
>dm@herald21.com
>
>
>.
>
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Cari \(MS-MVP\)
Guest
Posts: n/a
 
Re: Windows update stops printing?
Posted: 09-13-2003, 09:24 PM
Start, Run (type) sfc /scannow (enter)

see if this fixes the problem.

Cari
www.coribright.com


"SortaNortth" <none@nowhere.com> wrote in message
news:VOs8b.45073$mp.20718@rwcrnsc51.ops.asp.att.ne t...
> In the last few days I used the windowsupdate to update my Windows XP.
> Since that upgrade I have been unable to print from most of my
applications.
> The only applications that will allow printing are Adobe Acrobat and MS
> Access. If I convert my documents to Adobe Acrobat format, they will
print
> from Acrobat 6.0. Otherwise, besides MS Access nothing else prints. I
get
> one of two things that happens when I try to print
> 1. I get a printer error:
> ERROR: syntaxerror
> OFFENDING COMMAND: ==image (or nostringval or PScript_WinNT_Inc)
> 2. Nothing happens. The file goes to the printer, but nothing happens.
>
> So, did the latest XP Security update screw up my printing? My Windows
2000
> Server and my Macintosh OSX 10.1 both still print to the same network
> printer without skipping a beat.
>
> Setup:
> OS: Windows XP Pro with all latest updates
> Office 2002 Pro(10.xxxx.3501)
> Acrobat Pro 6.0
>
> Printer:HP Laserjet 6MP with latest drivers
> printing through an HP JetDirect EXPlus box.
>
> Any ideas of how I might cure this problem? Anyone else reporting the
same
> problem?
>
> Thanks for any information.
>
> Dick Marcum
> dm@herald21.com
>
>

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Cari \(MS-MVP\)
Guest
Posts: n/a
 
Re: Windows update stops printing?
Posted: 09-13-2003, 09:24 PM
Start, Run (type) sfc /scannow (enter)

see if this fixes the problem.

Cari
www.coribright.com

"ay" <cay@neb.rr.com> wrote in message
news:035501c37a07$6259fc10$a001280a@phx.gbl...
> Same thing! I downloaded virus patch, and, BOOM, no HP
> 6MP. However, I can print to the HP 5550 connected through
> the same USB hub. So far no response from Dell or
> Microsoft. Hmmmm.

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SortaNortth
Guest
Posts: n/a
 
Re: Windows update stops printing?
Posted: 09-14-2003, 03:18 PM
No it didn't fix the problem, but thanks for the suggestion. As an
additional point of confusion, when I Open the properties tab of the printer
and ask it to print a test page, it prints a correct test page. The
computer just cannot communicate from within an application, except for
Adobe Acrobat. So how do I back out the Microsoft latest "upgrade", short
of reinstalling Windows XP?

"Cari (MS-MVP)" <Newsgroups@coribright.com> wrote in message
news:uIVI4TjeDHA.1760@TK2MSFTNGP09.phx.gbl...
> Start, Run (type) sfc /scannow (enter)
>
> see if this fixes the problem.
>
> Cari
> www.coribright.com
>
>
> "SortaNortth" <none@nowhere.com> wrote in message
> news:VOs8b.45073$mp.20718@rwcrnsc51.ops.asp.att.ne t...
> > In the last few days I used the windowsupdate to update my Windows XP.
> > Since that upgrade I have been unable to print from most of my
> applications.
> > The only applications that will allow printing are Adobe Acrobat and MS
> > Access. If I convert my documents to Adobe Acrobat format, they will
> print
> > from Acrobat 6.0. Otherwise, besides MS Access nothing else prints. I
> get
> > one of two things that happens when I try to print
> > 1. I get a printer error:
> > ERROR: syntaxerror
> > OFFENDING COMMAND: ==image (or nostringval or PScript_WinNT_Inc)
> > 2. Nothing happens. The file goes to the printer, but nothing happens.
> >
> > So, did the latest XP Security update screw up my printing? My Windows
> 2000
> > Server and my Macintosh OSX 10.1 both still print to the same network
> > printer without skipping a beat.
> >
> > Setup:
> > OS: Windows XP Pro with all latest updates
> > Office 2002 Pro(10.xxxx.3501)
> > Acrobat Pro 6.0
> >
> > Printer:HP Laserjet 6MP with latest drivers
> > printing through an HP JetDirect EXPlus box.
> >
> > Any ideas of how I might cure this problem? Anyone else reporting the
> same
> > problem?
> >
> > Thanks for any information.
> >
> > Dick Marcum
> > dm@herald21.com
> >
> >
>
>

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Don Carson
Guest
Posts: n/a
 
Windows update stops printing?
Posted: 09-14-2003, 07:56 PM
Dick,

I have a HP Laserjet 6L. I also loaded the latest XP
update last Wednesday or Thursday. Since then I have
been unable to print from the XP machine. My laptop
running Windows 98 prints fine to the Laserjet 6L. Of
course Microsoft will deny that XP is the problem!

Don

>-----Original Message-----
>In the last few days I used the windowsupdate to update
my Windows XP.
>Since that upgrade I have been unable to print from most
of my applications.
>The only applications that will allow printing are Adobe
Acrobat and MS
>Access. If I convert my documents to Adobe Acrobat
format, they will print
>from Acrobat 6.0. Otherwise, besides MS Access nothing
else prints. I get
>one of two things that happens when I try to print
>1. I get a printer error:
> ERROR: syntaxerror
> OFFENDING COMMAND: ==image (or nostringval or
PScript_WinNT_Inc)
>2. Nothing happens. The file goes to the printer, but
nothing happens.
>
>So, did the latest XP Security update screw up my
printing? My Windows 2000
>Server and my Macintosh OSX 10.1 both still print to the
same network
>printer without skipping a beat.
>
>Setup:
>OS: Windows XP Pro with all latest updates
>Office 2002 Pro(10.xxxx.3501)
>Acrobat Pro 6.0
>
>Printer:HP Laserjet 6MP with latest drivers
> printing through an HP JetDirect EXPlus box.
>
>Any ideas of how I might cure this problem? Anyone else
reporting the same
>problem?
>
>Thanks for any information.
>
>Dick Marcum
>dm@herald21.com
>
>
>.
>
Reply With Quote
Cari \(MS-MVP\)
Guest
Posts: n/a
 
Re: Windows update stops printing?
Posted: 09-14-2003, 08:06 PM
Start, Run (type) sfc /scannow (enter)

see if this fixes the problem.

Cari
www.coribright.com


"Don Carson" <donrcarson@yahoo.com> wrote in message
news:017301c37af1$e074bdc0$a301280a@phx.gbl...
> Dick,
>
> I have a HP Laserjet 6L. I also loaded the latest XP
> update last Wednesday or Thursday. Since then I have
> been unable to print from the XP machine. My laptop
> running Windows 98 prints fine to the Laserjet 6L. Of
> course Microsoft will deny that XP is the problem!
>
> Don
>
>
> >-----Original Message-----
> >In the last few days I used the windowsupdate to update
> my Windows XP.
> >Since that upgrade I have been unable to print from most
> of my applications.
> >The only applications that will allow printing are Adobe
> Acrobat and MS
> >Access. If I convert my documents to Adobe Acrobat
> format, they will print
> >from Acrobat 6.0. Otherwise, besides MS Access nothing
> else prints. I get
> >one of two things that happens when I try to print
> >1. I get a printer error:
> > ERROR: syntaxerror
> > OFFENDING COMMAND: ==image (or nostringval or
> PScript_WinNT_Inc)
> >2. Nothing happens. The file goes to the printer, but
> nothing happens.
> >
> >So, did the latest XP Security update screw up my
> printing? My Windows 2000
> >Server and my Macintosh OSX 10.1 both still print to the
> same network
> >printer without skipping a beat.
> >
> >Setup:
> >OS: Windows XP Pro with all latest updates
> >Office 2002 Pro(10.xxxx.3501)
> >Acrobat Pro 6.0
> >
> >Printer:HP Laserjet 6MP with latest drivers
> > printing through an HP JetDirect EXPlus box.
> >
> >Any ideas of how I might cure this problem? Anyone else
> reporting the same
> >problem?
> >
> >Thanks for any information.
> >
> >Dick Marcum
> >dm@herald21.com
> >
> >
> >.
> >

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Don Carson
Guest
Posts: n/a
 
Re: Windows update stops printing?
Posted: 09-14-2003, 08:46 PM
I just went in and restored my system to 8 Sept 03 (2-3
days before I loaded the latest XP updates). Laserjet 6L
works fine now. Only downside is that you don't have the
XP security patches.

To restore:

START
ALL PROGRAMS
ACCESSORIES
SYSTEMTOOLS
SYSTEM RESTORE
Pick "to restore to a date"
hit next
a calendar comes up and you can pick a date.

The restore doesn't affect any data files created after
the date you pick, only system files.

Don

>-----Original Message-----
>No it didn't fix the problem, but thanks for the
suggestion. As an
>additional point of confusion, when I Open the properties
tab of the printer
>and ask it to print a test page, it prints a correct test
page. The
>computer just cannot communicate from within an
application, except for
>Adobe Acrobat. So how do I back out the Microsoft
latest "upgrade", short
>of reinstalling Windows XP?
>
>"Cari (MS-MVP)" <Newsgroups@coribright.com> wrote in
message
>news:uIVI4TjeDHA.1760@TK2MSFTNGP09.phx.gbl...
>> Start, Run (type) sfc /scannow (enter)
>>
>> see if this fixes the problem.
>>
>> Cari
>> www.coribright.com
>>
>>
>> "SortaNortth" <none@nowhere.com> wrote in message
>> news:VOs8b.45073$mp.20718@rwcrnsc51.ops.asp.att.ne t...
>> > In the last few days I used the windowsupdate to
update my Windows XP.
>> > Since that upgrade I have been unable to print from
most of my
>> applications.
>> > The only applications that will allow printing are
Adobe Acrobat and MS
>> > Access. If I convert my documents to Adobe Acrobat
format, they will
>> print
>> > from Acrobat 6.0. Otherwise, besides MS Access
nothing else prints. I
>> get
>> > one of two things that happens when I try to print
>> > 1. I get a printer error:
>> > ERROR: syntaxerror
>> > OFFENDING COMMAND: ==image (or nostringval or
PScript_WinNT_Inc)
>> > 2. Nothing happens. The file goes to the printer,
but nothing happens.
>> >
>> > So, did the latest XP Security update screw up my
printing? My Windows
>> 2000
>> > Server and my Macintosh OSX 10.1 both still print to
the same network
>> > printer without skipping a beat.
>> >
>> > Setup:
>> > OS: Windows XP Pro with all latest updates
>> > Office 2002 Pro(10.xxxx.3501)
>> > Acrobat Pro 6.0
>> >
>> > Printer:HP Laserjet 6MP with latest drivers
>> > printing through an HP JetDirect EXPlus box.
>> >
>> > Any ideas of how I might cure this problem? Anyone
else reporting the
>> same
>> > problem?
>> >
>> > Thanks for any information.
>> >
>> > Dick Marcum
>> > dm@herald21.com
>> >
>> >
>>
>>
>
>
>.
>
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Don Carson
Guest
Posts: n/a
 
Windows update stops printing?
Posted: 09-14-2003, 09:23 PM
See my response to your latest message.

Don
>-----Original Message-----
>In the last few days I used the windowsupdate to update
my Windows XP.
>Since that upgrade I have been unable to print from most
of my applications.
>The only applications that will allow printing are Adobe
Acrobat and MS
>Access. If I convert my documents to Adobe Acrobat
format, they will print
>from Acrobat 6.0. Otherwise, besides MS Access nothing
else prints. I get
>one of two things that happens when I try to print
>1. I get a printer error:
> ERROR: syntaxerror
> OFFENDING COMMAND: ==image (or nostringval or
PScript_WinNT_Inc)
>2. Nothing happens. The file goes to the printer, but
nothing happens.
>
>So, did the latest XP Security update screw up my
printing? My Windows 2000
>Server and my Macintosh OSX 10.1 both still print to the
same network
>printer without skipping a beat.
>
>Setup:
>OS: Windows XP Pro with all latest updates
>Office 2002 Pro(10.xxxx.3501)
>Acrobat Pro 6.0
>
>Printer:HP Laserjet 6MP with latest drivers
> printing through an HP JetDirect EXPlus box.
>
>Any ideas of how I might cure this problem? Anyone else
reporting the same
>problem?
>
>Thanks for any information.
>
>Dick Marcum
>dm@herald21.com
>
>
>.
>
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SortaNortth
Guest
Posts: n/a
 
Re: Windows update stops printing?
Posted: 09-14-2003, 11:17 PM
Don,

How is your Laserjet 6L connected to your system? That is, do you use a
print server such as one of the HP JetDirect External Boxes or Internal
Cards or are you just connected directly to the XP machine?

Dick

"Don Carson" <donrcarson@yahoo.com> wrote in message
news:017301c37af1$e074bdc0$a301280a@phx.gbl...
> Dick,
>
> I have a HP Laserjet 6L. I also loaded the latest XP
> update last Wednesday or Thursday. Since then I have
> been unable to print from the XP machine. My laptop
> running Windows 98 prints fine to the Laserjet 6L. Of
> course Microsoft will deny that XP is the problem!
>
> Don
>
>
> >-----Original Message-----
> >In the last few days I used the windowsupdate to update
> my Windows XP.
> >Since that upgrade I have been unable to print from most
> of my applications.
> >The only applications that will allow printing are Adobe
> Acrobat and MS
> >Access. If I convert my documents to Adobe Acrobat
> format, they will print
> >from Acrobat 6.0. Otherwise, besides MS Access nothing
> else prints. I get
> >one of two things that happens when I try to print
> >1. I get a printer error:
> > ERROR: syntaxerror
> > OFFENDING COMMAND: ==image (or nostringval or
> PScript_WinNT_Inc)
> >2. Nothing happens. The file goes to the printer, but
> nothing happens.
> >
> >So, did the latest XP Security update screw up my
> printing? My Windows 2000
> >Server and my Macintosh OSX 10.1 both still print to the
> same network
> >printer without skipping a beat.
> >
> >Setup:
> >OS: Windows XP Pro with all latest updates
> >Office 2002 Pro(10.xxxx.3501)
> >Acrobat Pro 6.0
> >
> >Printer:HP Laserjet 6MP with latest drivers
> > printing through an HP JetDirect EXPlus box.
> >
> >Any ideas of how I might cure this problem? Anyone else
> reporting the same
> >problem?
> >
> >Thanks for any information.
> >
> >Dick Marcum
> >dm@herald21.com
> >
> >
> >.
> >

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