Windows XP fax won't install

Posted: 07-26-2007, 08:14 PM
When I go through Control Panel -> Add or Remove Programs -> Add/Remove
Windows Components and get the Windows Components Wizard, I uncheck
everything and check Fax Services. After a Configuring Components window
does it's thing, an "Insert Disk" window comes up asking me to put my Windows
XP Professional Service Pack 2 CD in my D: drive. When I do that and click
OK then I get a "Files Needed" window saying that "Some files on Windows XP
Professional Service Pack 2 CD are needed." It prompts me to copy files from
D:\i386, but it won't go any further.

The first time or two it gave me the option of downloading and installing
the component from Window's website, but that just forced me to install an
upgrade or two and reconfigured some settings, but left me with nowhere to go
to install the fax component.

I'm currently running XP Pro Version 2002 SP 2 on my Dell laptop.

Any advice would be appreciated.
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Responses to "Windows XP fax won't install"

Kevin Withers
Guest
Posts: n/a
 
RE: Windows XP fax won't install
Posted: 07-26-2007, 09:36 PM
You know what? Forget it. I've read through and tried some of the proposed
solutions but Windows just takes me from one problem to another to another...
It's just not worth the time and trouble. I'll buy a third party solution.

Thanks anyway.

"Kevin Withers" wrote:
> When I go through Control Panel -> Add or Remove Programs -> Add/Remove
> Windows Components and get the Windows Components Wizard, I uncheck
> everything and check Fax Services. After a Configuring Components window
> does it's thing, an "Insert Disk" window comes up asking me to put my Windows
> XP Professional Service Pack 2 CD in my D: drive. When I do that and click
> OK then I get a "Files Needed" window saying that "Some files on Windows XP
> Professional Service Pack 2 CD are needed." It prompts me to copy files from
> D:\i386, but it won't go any further.
>
> The first time or two it gave me the option of downloading and installing
> the component from Window's website, but that just forced me to install an
> upgrade or two and reconfigured some settings, but left me with nowhere to go
> to install the fax component.
>
> I'm currently running XP Pro Version 2002 SP 2 on my Dell laptop.
>
> Any advice would be appreciated.
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Hal Hostetler [MVP P/I]
Guest
Posts: n/a
 
Re: Windows XP fax won't install
Posted: 07-27-2007, 01:22 AM
FWIW, most install problems are dealt with here:

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132
2. Why can't the XP Fax Installation Program find the Installation Files?

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Kevin Withers" <KevinWithers@discussions.microsoft.com> wrote in message
news:E53D8B40-4A90-4B22-B382-4DCFD623EEA6@microsoft.com...
> You know what? Forget it. I've read through and tried some of the
proposed
> solutions but Windows just takes me from one problem to another to
another...
> It's just not worth the time and trouble. I'll buy a third party
solution.
>
> Thanks anyway.
>
> "Kevin Withers" wrote:
>
> > When I go through Control Panel -> Add or Remove Programs -> Add/Remove
> > Windows Components and get the Windows Components Wizard, I uncheck
> > everything and check Fax Services. After a Configuring Components
window
> > does it's thing, an "Insert Disk" window comes up asking me to put my
Windows
> > XP Professional Service Pack 2 CD in my D: drive. When I do that and
click
> > OK then I get a "Files Needed" window saying that "Some files on Windows
XP
> > Professional Service Pack 2 CD are needed." It prompts me to copy files
from
> > D:\i386, but it won't go any further.
> >
> > The first time or two it gave me the option of downloading and
installing
> > the component from Window's website, but that just forced me to install
an
> > upgrade or two and reconfigured some settings, but left me with nowhere
to go
> > to install the fax component.
> >
> > I'm currently running XP Pro Version 2002 SP 2 on my Dell laptop.
> >
> > Any advice would be appreciated.

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