Windows XP Pro Not Shutting Down

Posted: 07-21-2003, 03:18 PM
When I try to shutdown, I get the window with the option
to Standby/Turn off/Restart but when I click Turn Off,
the system goes right back to my Windows Desktop. It is
the same for Restart.

The only way I can shutdown is to Log Off, then Switch
Users, and click Turn Off Computer at the bottom left
hand corner. The Standby/Turn off/Restart windows comes
up again and if I click Turn off, a window pops up asking
if I'm sure I want to shut down, other users may be
connected. If I click OK, it shuts down fine.

This is a lengthy process and I would like to know if
anyone else has the same issue and if there is a fix or
any idea of how to rectify the situation.

Thanks!
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Responses to "Windows XP Pro Not Shutting Down"

Will Denny
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Re: Windows XP Pro Not Shutting Down
Posted: 07-21-2003, 03:23 PM
Hi

Have a look at MVP Jim Eshelman's web page for shutdown/restart problems:

http://aumha.org/win5/a/shtdwnxp.htm

Will

"Dish" <bdishaw@hotmail.com> wrote in message news:057f01c34f93$00ea2e80$a001280a@phx.gbl...
> When I try to shutdown, I get the window with the option
> to Standby/Turn off/Restart but when I click Turn Off,
> the system goes right back to my Windows Desktop. It is
> the same for Restart.
>
> The only way I can shutdown is to Log Off, then Switch
> Users, and click Turn Off Computer at the bottom left
> hand corner. The Standby/Turn off/Restart windows comes
> up again and if I click Turn off, a window pops up asking
> if I'm sure I want to shut down, other users may be
> connected. If I click OK, it shuts down fine.
>
> This is a lengthy process and I would like to know if
> anyone else has the same issue and if there is a fix or
> any idea of how to rectify the situation.
>
> Thanks!

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