windows XP prof

I have a compaq presario notebook which came with software.

I reformated this and installed wiht windows xp
professional.

I have a cd burner/cd drive which is Matshita ujda310 and
I cannot use this in a backup. (using the built-in
microsoft backup)

Also, I cannot use the Roxio software; no matter how many
updates I have used.

The hard drive "D" does not seem to be recognized in this
mode. However, if I copy files to this drive, I can copy
my files and do a backup this way.

Any suggestions how I can gat a backup system to work?

Thanks,

Alan