Windows XP and SBS 2000 Server

>related to this problem) you either have to pay MS

>customer support for it or wait for the next service

No, you *don't* have to pay for it. Please read the
article again:

"NOTE: In special cases, charges that are ordinarily
incurred for support calls may be canceled if a Microsoft
Support Professional determines that a specific update
will resolve your problem. The typical support costs will
apply to additional support questions and issues that do
not qualify for the specific update in question.
"

If your problem is fixed by getting those files, you
won't be charged.


pack.

>
>More information can be found here:
>http://support.microsoft.com/default.aspx?scid=kb%3Ben-

us%

>3B811492

>>-----Original Message-----
>>We just upgraded all of our systems to Windows XP Pro.
>>The machines range in processor from 1Ghz to 2.2 Ghz

with

>>256 - 512 MB of memory. All of the systems are have

>FAT32

>>drives. Since the upgrade the machines access to the

SBS

>>2000 Server has been quite slow. When we go into Word

>and

>>open a file from a server folder it can take up to 30
>>seconds to open the folder.
>>
>>Any suggestions?
>>
>>Thanks you.
>>.
>>

>.
>

If you want to roll those dice, fine. I might call on
someone else's credit card. I am leary of a service that
says they "might" charge you provided your issue qualifies
based on unknown parameters.

Regards,
FMook

>-----Original Message-----

>>related to this problem) you either have to pay MS
>>customer support for it or wait for the next service

>
>No, you *don't* have to pay for it. Please read the
>article again:
>
>"NOTE: In special cases, charges that are ordinarily
>incurred for support calls may be canceled if a Microsoft
>Support Professional determines that a specific update
>will resolve your problem. The typical support costs will
>apply to additional support questions and issues that do
>not qualify for the specific update in question.
>"
>
>If your problem is fixed by getting those files, you
>won't be charged.
>
>
>pack.

>>
>>More information can be found here:
>>http://support.microsoft.com/default.aspx?scid=kb%3Ben-

>us%

>>3B811492

>>>-----Original Message-----
>>>We just upgraded all of our systems to Windows XP Pro.
>>>The machines range in processor from 1Ghz to 2.2 Ghz

>with

>>>256 - 512 MB of memory. All of the systems are have

>>FAT32

>>>drives. Since the upgrade the machines access to the

>SBS

>>>2000 Server has been quite slow. When we go into Word

>>and

>>>open a file from a server folder it can take up to 30
>>>seconds to open the folder.
>>>
>>>Any suggestions?
>>>
>>>Thanks you.
>>>.
>>>

>>.
>>

>.
>

I've never had a problem when I've called for hotfixes.
But that's your choice also. But it is misleading to
state a blanket fact that you must pay when myself and
others have not been charged when calling for a specific
hotfix.

>-----Original Message-----
>If you want to roll those dice, fine. I might call on
>someone else's credit card. I am leary of a service that
>says they "might" charge you provided your issue

qualifies

>based on unknown parameters.
>
>Regards,
>FMook

>>-----Original Message-----

>>>related to this problem) you either have to pay MS
>>>customer support for it or wait for the next service

>>
>>No, you *don't* have to pay for it. Please read the
>>article again:
>>
>>"NOTE: In special cases, charges that are ordinarily
>>incurred for support calls may be canceled if a

Microsoft

>>Support Professional determines that a specific update
>>will resolve your problem. The typical support costs

will

>>apply to additional support questions and issues that

do

>>not qualify for the specific update in question.
>>"
>>
>>If your problem is fixed by getting those files, you
>>won't be charged.
>>
>>
>>pack.

>>>
>>>More information can be found here:
>>>http://support.microsoft.com/default.aspx?scid=kb%3Ben-

>>us%

>>>3B811492
>>>>-----Original Message-----
>>>>We just upgraded all of our systems to Windows XP

Pro.

>>>>The machines range in processor from 1Ghz to 2.2 Ghz

>>with

>>>>256 - 512 MB of memory. All of the systems are have
>>>FAT32
>>>>drives. Since the upgrade the machines access to the

>>SBS

>>>>2000 Server has been quite slow. When we go into

Word

>>>and
>>>>open a file from a server folder it can take up to 30
>>>>seconds to open the folder.
>>>>
>>>>Any suggestions?
>>>>
>>>>Thanks you.
>>>>.
>>>>
>>>.
>>>

>>.
>>

>.
>