WINDOWS XP SP2 UPGRADE

Fault bucket 128885604.

Hope this is what you were looking for?

"Kristen Miller [MS]" wrote:

> Hi Dan!
>
> Can you post the crash bucket number?
> With the bucket number, I can look up the crash report sent into Microsoft,
> and dig though the report to try to figure out why you are crashing.
>
> To get the crash bucket number:
> 1. Use Movie Maker to generate the crash. When you are prompted to send
> the data to MS, do so!
> 2. Immediately after sending the data, go to "Control Panel" |
> "Administrative tools" | "Event viewer". This will launch the event viewer
> for your system.
> 3. In Event viewer, choose "Application" node of the tree.
> 4. Sort the data by "Date", and scroll to the most recent entries.
> 5. Look for entries whose "Type" is "error" and have red "X" icons.
> Double click on them to "open" them.
> 6. One of the last (most recent) red entries should have a "bucket
> number" in the description field.
>
> Thanks!
> -Kristen Miller [MS]
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "des1157" <des1157@discussions.microsoft.com> wrote in message
> news:A4EBA940-2ACF-45E0-882B-DE355A3D1DED@microsoft.com...

> > I installed the upgrade and now movie maker crashes immediately after it
> > starts indicating it encountered and error. I can't determine from the
> > upgrade site how to re-install it since it was installed with SP2 upgrade.

> I

> > can't seem to remove it using the Control panel 'add/remove programs. Any
> > suggestions on how to get movie maker working again?
> > --
> > DAN STEVENS

>
>
>

Hi Dan --

Thanks for the bucket number -- I've found the report you've sent into MS...
Interestingly, you are the second person who's sent me this particular crash
to look at... I'm copying and pasting the info I found the last time I
looked at this bucket. Please post back and let us know if this helps!

MOST of the hits on this issue looks like a case of 3rd party dshow issues.
From the callstack, it looks like the problem resides in qedit.dll;
something is dying when dshow goes to enumerate the transitions/effects
installed on your PC.

Dshow transitions and effects can be installed/redistributed just like
codecs --
For example, MM ships a variety of trans/effects, and has at least two
"add-on" packs that add trans/effects to your PC. Other software
manufacturers also release Dshow trans/effects in their video editing
software. While a given software program may not expose them (MM doesn't
show any trans/effects that aren't explicitly authored for MM), Dshow will
still try to enumerate all the existing ones

Perhaps removing some effects and transitions would help? Nearly all the
reports of this issue have one of the following installed; Uninstalling
some/all might resolve the problem, or at least provide a temporary
workaround:

1. WinDVD Creator 2 Trial Download (This installs ivitrans.dll and
chinaeffects.dll)
2. Filters redist pack (This installs Internet explorer filters
(DXTMSFT.dll) and MetaCreation filters (DXMeta2.dll).
3. FXLibrary (This installs FXLibrary.dll)
4. Any MM2.0 Add-on pack (Either the "Winter fun Pack" or "SpiceFX"
varieties.)
5. Plus! Digital Media Edition 1.1 (This installs Plus!_TransFX.dll)

If uninstalling/removing any particular one of these resolves the issue, I'd
love to know for future reference.

Thanks!
-Kristen Miller [MS]
This posting is provided "AS IS" with no warranties, and confers no rights.



"des1157" <des1157@discussions.microsoft.com> wrote in message
news:5EE8DAF6-36BF-4130-AB1F-79657CCD6F6B@microsoft.com...

> Fault bucket 128885604.
>
> Hope this is what you were looking for?
>
> "Kristen Miller [MS]" wrote:
>

>> Hi Dan!
>>
>> Can you post the crash bucket number?
>> With the bucket number, I can look up the crash report sent into
>> Microsoft,
>> and dig though the report to try to figure out why you are crashing.
>>
>> To get the crash bucket number:
>> 1. Use Movie Maker to generate the crash. When you are prompted to
>> send
>> the data to MS, do so!
>> 2. Immediately after sending the data, go to "Control Panel" |
>> "Administrative tools" | "Event viewer". This will launch the event
>> viewer
>> for your system.
>> 3. In Event viewer, choose "Application" node of the tree.
>> 4. Sort the data by "Date", and scroll to the most recent entries.
>> 5. Look for entries whose "Type" is "error" and have red "X" icons.
>> Double click on them to "open" them.
>> 6. One of the last (most recent) red entries should have a "bucket
>> number" in the description field.
>>
>> Thanks!
>> -Kristen Miller [MS]
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>> "des1157" <des1157@discussions.microsoft.com> wrote in message
>> news:A4EBA940-2ACF-45E0-882B-DE355A3D1DED@microsoft.com...

>> > I installed the upgrade and now movie maker crashes immediately after
>> > it
>> > starts indicating it encountered and error. I can't determine from the
>> > upgrade site how to re-install it since it was installed with SP2
>> > upgrade.

>> I

>> > can't seem to remove it using the Control panel 'add/remove programs.
>> > Any
>> > suggestions on how to get movie maker working again?
>> > --
>> > DAN STEVENS

>>
>>
>>

Thank you Kristen,
I'll work with what you gave me and see what happens. Hope Microsoft comes
out with a fix for this.


"Kristen Miller [MS]" wrote:

> Hi Dan --
>
> Thanks for the bucket number -- I've found the report you've sent into MS...
> Interestingly, you are the second person who's sent me this particular crash
> to look at... I'm copying and pasting the info I found the last time I
> looked at this bucket. Please post back and let us know if this helps!
>
> MOST of the hits on this issue looks like a case of 3rd party dshow issues.
> From the callstack, it looks like the problem resides in qedit.dll;
> something is dying when dshow goes to enumerate the transitions/effects
> installed on your PC.
>
> Dshow transitions and effects can be installed/redistributed just like
> codecs --
> For example, MM ships a variety of trans/effects, and has at least two
> "add-on" packs that add trans/effects to your PC. Other software
> manufacturers also release Dshow trans/effects in their video editing
> software. While a given software program may not expose them (MM doesn't
> show any trans/effects that aren't explicitly authored for MM), Dshow will
> still try to enumerate all the existing ones
>
> Perhaps removing some effects and transitions would help? Nearly all the
> reports of this issue have one of the following installed; Uninstalling
> some/all might resolve the problem, or at least provide a temporary
> workaround:
>
> 1. WinDVD Creator 2 Trial Download (This installs ivitrans.dll and
> chinaeffects.dll)
> 2. Filters redist pack (This installs Internet explorer filters
> (DXTMSFT.dll) and MetaCreation filters (DXMeta2.dll).
> 3. FXLibrary (This installs FXLibrary.dll)
> 4. Any MM2.0 Add-on pack (Either the "Winter fun Pack" or "SpiceFX"
> varieties.)
> 5. Plus! Digital Media Edition 1.1 (This installs Plus!_TransFX.dll)
>
> If uninstalling/removing any particular one of these resolves the issue, I'd
> love to know for future reference.
>
> Thanks!
> -Kristen Miller [MS]
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> "des1157" <des1157@discussions.microsoft.com> wrote in message
> news:5EE8DAF6-36BF-4130-AB1F-79657CCD6F6B@microsoft.com...

> > Fault bucket 128885604.
> >
> > Hope this is what you were looking for?
> >
> > "Kristen Miller [MS]" wrote:
> >

> >> Hi Dan!
> >>
> >> Can you post the crash bucket number?
> >> With the bucket number, I can look up the crash report sent into
> >> Microsoft,
> >> and dig though the report to try to figure out why you are crashing.
> >>
> >> To get the crash bucket number:
> >> 1. Use Movie Maker to generate the crash. When you are prompted to
> >> send
> >> the data to MS, do so!
> >> 2. Immediately after sending the data, go to "Control Panel" |
> >> "Administrative tools" | "Event viewer". This will launch the event
> >> viewer
> >> for your system.
> >> 3. In Event viewer, choose "Application" node of the tree.
> >> 4. Sort the data by "Date", and scroll to the most recent entries.
> >> 5. Look for entries whose "Type" is "error" and have red "X" icons.
> >> Double click on them to "open" them.
> >> 6. One of the last (most recent) red entries should have a "bucket
> >> number" in the description field.
> >>
> >> Thanks!
> >> -Kristen Miller [MS]
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >>
> >> "des1157" <des1157@discussions.microsoft.com> wrote in message
> >> news:A4EBA940-2ACF-45E0-882B-DE355A3D1DED@microsoft.com...
> >> > I installed the upgrade and now movie maker crashes immediately after
> >> > it
> >> > starts indicating it encountered and error. I can't determine from the
> >> > upgrade site how to re-install it since it was installed with SP2
> >> > upgrade.
> >> I
> >> > can't seem to remove it using the Control panel 'add/remove programs.
> >> > Any
> >> > suggestions on how to get movie maker working again?
> >> > --
> >> > DAN STEVENS
> >>
> >>
> >>

>
>
>