Reboot into SAFE MODE (F8).
Open XP's System Restore program and select a Restore Point that
was created prior to your problem becoming known.
[Start > Programs > Accessories > System Tools > System Restore]
--
Nicholas
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"jeff" <jeffferguson@charter.net> wrote in message:
news:04ce01c34817$52c33b80$a401280a@phx.gbl...
| all i get is a big blue screen with the windows xp logo in
| the middle instead of my normal desktop --- already tried
| f8 while machine turning on and selecting "last known good
| configuration". HP tech support says will have to reload
| windows XP and will lose all data. HELP!