WinXP

First, clear the IE cache. Open Internet Explorer, go to Tools, select
Internet Options, on the General tab, click Delete Cookies, Delete Files
(accept the option to delete all offline content) and click Clear history.

Then, open Windows Explorer, click the plus sign next to Windows, click the
plus sign next to System32, select the CatRoot2 folder, rename it
CatRoot2OLD, reboot the system and try Windows Update again. NOTE: this is
the CatRoot2 folder, NOT the CatRoot folder, DO NOT DELETE or RENAME that
folder. If there is no CatRoot2 folder, then that folder is not the issue.

If that is the case or the above doesn't work, you need to go through all
the security apps on your system, firewall, antivirus, cookie blocking apps
or feature, ad blocking and popup blocking apps or features and one at a
time, turn them off and try again, clearing the IE cache before returning to
Windows Update as any of these things might be the source of the issue.

One other point, if these systems are on a domain and you are using Group
Policy Editor to assign permissions for various tasks as well at to block
various tasks, the issue may be somewhere in those assigned permissions.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Dwayne" <anonymous@discussions.microsoft.com> wrote in message
news:4f7101c42c71$83c68a90$a501280a@phx.gbl...

> Windows XP. Person is having trouble with getting windows
> updates to work. When connecting to MS for updates as
> soon as it starts looking for a list of updates, it states
> an admin user is required. When switched to another admin
> person, it still requires an admin. cannot get past that
> point. This started around Feb 11. It does see the rest
> of the home network and is able to use IE for browsing the
> internet. It just will not allow updating windows.