Wireless adapter not available after XP upgrade

Posted: 09-06-2003, 03:08 AM

KenG

Guest
Posts: n/a

Dell laptop running Windows 2000 with a working TrueMobile
1150 card. Upgraded to XP Pro and now wireless adapter is
grayed out and wireless connection does not work. More
info:

* In Control Panel, the Wireless Applet will not open
* The Wireless adapter shows that it is connect properly
* Lights blink on wireless adapter
* Wireless adapter works in other PC (Still running 2K)
* Properties of Wireless adapter has "No" wireless tab
* Double clicking on Wireless adpapter shows grayed
out "Advanced button" (Although it says click Advanced for
help)
* Uninstalling and reinstalling wireless adapter affect
the symtoms
* Laptop is patched to current levels

It seems like physically, the adapter is working but there
is a disconnect between it and the XP OS.

Responses to "Wireless adapter not available after XP upgrade"

Barb Bowman [MVP-Windows]

Guest
Posts: n/a

Re: Wireless adapter not available after XP upgrade

Posted: 09-06-2003, 11:15 AM

Do you have the most current drivers installed for the 1150? Can you
reinstall the XP drivers for the card?

If yes,
Open services and scroll down to Wireless Zero Configuration Service, Start
the service and set it to automatic. If it does not show in the list of
Services:

run regedit and find

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\WZCSVC

add a DWORD entry named "Start" and
value "2"

KenG wrote:

> Dell laptop running Windows 2000 with a working TrueMobile
> 1150 card. Upgraded to XP Pro and now wireless adapter is
> grayed out and wireless connection does not work. More
> info:
>
> * In Control Panel, the Wireless Applet will not open
> * The Wireless adapter shows that it is connect properly
> * Lights blink on wireless adapter
> * Wireless adapter works in other PC (Still running 2K)
> * Properties of Wireless adapter has "No" wireless tab
> * Double clicking on Wireless adpapter shows grayed
> out "Advanced button" (Although it says click Advanced for
> help)
> * Uninstalling and reinstalling wireless adapter affect
> the symtoms
> * Laptop is patched to current levels
>
> It seems like physically, the adapter is working but there
> is a disconnect between it and the XP OS.

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

Keng

Guest
Posts: n/a

Wireless adapter not available after XP upgrade

Posted: 09-07-2003, 01:05 AM

I tried that first, I should have listed it. As I looked
for an answer on the web and at Microsoft, there was a
reference to a similar problem using a USB wireless
adapter and coming out of standby mode. This adapter
already showed enabled and disabling and re-enabling it
did not resolve the issue.

Keng

>-----Original Message-----
>Right click on the adapter and click on enable.
>
>
>
>>-----Original Message-----
>>Dell laptop running Windows 2000 with a working
>TrueMobile
>>1150 card. Upgraded to XP Pro and now wireless adapter
>is
>>grayed out and wireless connection does not work. More
>>info:
>>
>>* In Control Panel, the Wireless Applet will not open
>>* The Wireless adapter shows that it is connect properly
>>* Lights blink on wireless adapter
>>* Wireless adapter works in other PC (Still running 2K)
>>* Properties of Wireless adapter has "No" wireless tab
>>* Double clicking on Wireless adpapter shows grayed
>>out "Advanced button" (Although it says click Advanced
>for
>>help)
>>* Uninstalling and reinstalling wireless adapter affect
>>the symtoms
>>* Laptop is patched to current levels
>>
>>It seems like physically, the adapter is working but
>there
>>is a disconnect between it and the XP OS.
>>
>>
>>.
>>
>.
>

Keng

Guest
Posts: n/a

Re: Wireless adapter not available after XP upgrade

Posted: 09-07-2003, 01:06 AM

Well that worked well. The wireless Zero Config service
was set to Manual.

Keng

>-----Original Message-----
>Do you have the most current drivers installed for the

1150? Can you

>reinstall the XP drivers for the card?
>
>If yes,
>Open services and scroll down to Wireless Zero

Configuration Service, Start

>the service and set it to automatic. If it does not show

in the list of

>Services:
>
>run regedit and find
>
>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\WZCSV

>
>add a DWORD entry named "Start" and
>value "2"
>
>
>
>KenG wrote:
>> Dell laptop running Windows 2000 with a working

TrueMobile

>> 1150 card. Upgraded to XP Pro and now wireless adapter

>> grayed out and wireless connection does not work. More
>> info:
>>
>> * In Control Panel, the Wireless Applet will not open
>> * The Wireless adapter shows that it is connect properly
>> * Lights blink on wireless adapter
>> * Wireless adapter works in other PC (Still running 2K)
>> * Properties of Wireless adapter has "No" wireless tab
>> * Double clicking on Wireless adpapter shows grayed
>> out "Advanced button" (Although it says click Advanced

for

>> help)
>> * Uninstalling and reinstalling wireless adapter affect
>> the symtoms
>> * Laptop is patched to current levels
>>
>> It seems like physically, the adapter is working but

there

>> is a disconnect between it and the XP OS.
>
>--
>Barb Bowman
>Expert Zone Columnist
>http://www.microsoft.com/windowsxp/expertzone
>MS-MVP (Windows)
>
>
>
>.
>

Bill

Guest
Posts: n/a

Wireless adapter not available after XP upgrade

Posted: 09-10-2003, 09:45 AM

I have the same problem with a new Dell Inspiron 1100 and
it wasn't because the adapter is disabled. Everything
worked fine until I upgraded it to XP Pro... now I
get "Wireless Connection Unavailable" whenever I enable
the adapter. Seven other laptops with XP Home work fine,
but I'm afriad to upgrade them to XP Pro. Another laptop
that came with XP Pro (A ThinkPad) works fine.

I've uninstalled the adpater, re-installed it, etc. The
adapter works fine in other laptops and I've tried it
with a brand new access point. We need a detailed
troubleshooting response to fix this porblem, please.
It's got something to do with teh upgrade to XP Pro.

Thanks,
Bill

>-----Original Message-----
>Right click on the adapter and click on enable.
>
>
>
>>-----Original Message-----
>>Dell laptop running Windows 2000 with a working
>TrueMobile
>>1150 card. Upgraded to XP Pro and now wireless adapter
>is
>>grayed out and wireless connection does not work. More
>>info:
>>
>>* In Control Panel, the Wireless Applet will not open
>>* The Wireless adapter shows that it is connect properly
>>* Lights blink on wireless adapter
>>* Wireless adapter works in other PC (Still running 2K)
>>* Properties of Wireless adapter has "No" wireless tab
>>* Double clicking on Wireless adpapter shows grayed
>>out "Advanced button" (Although it says click Advanced
>for
>>help)
>>* Uninstalling and reinstalling wireless adapter affect
>>the symtoms
>>* Laptop is patched to current levels
>>
>>It seems like physically, the adapter is working but
>there
>>is a disconnect between it and the XP OS.
>>
>>
>>.
>>
>.
>

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