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WLMail Desktop - can't login!

 

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Old 06-25-2006, 01:54 PM   #1 (permalink)
Default WLMail Desktop - can't login!

I am enrolled in the WLMail Desktop Beta, I recieved an invite.

On ideas.live.com it says I'm in the beta. Yet when I try and sign in on the
client, it won't let me. It says:

'Before you can use this version of Windows Live Mail Desktop Beta, you need
to sign up'

This has been happening for days, what is going on?
James
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Old 06-25-2006, 02:00 PM   #2 (permalink)
Default Re: WLMail Desktop - can't login!


"James" <James@discussions.microsoft.com> wrote in message
news:A1149A70-8CDC-4AE2-A651-5D74463621A9@microsoft.com...
Quote:
>I am enrolled in the WLMail Desktop Beta, I recieved an invite.
>
> On ideas.live.com it says I'm in the beta. Yet when I try and sign in on
> the
> client, it won't let me. It says:
>
> 'Before you can use this version of Windows Live Mail Desktop Beta, you
> need
> to sign up'
>
> This has been happening for days, what is going on?
Are you signed up for Windows Live Mail beta?

davidng150
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Old 06-25-2006, 02:44 PM   #3 (permalink)
Default Re: WLMail Desktop - can't login!

James <James@discussions.microsoft.com> wrote:
Quote:
>I am enrolled in the WLMail Desktop Beta, I recieved an invite.
>
>On ideas.live.com it says I'm in the beta. Yet when I try and sign in on the
>client, it won't let me. It says:
>
>'Before you can use this version of Windows Live Mail Desktop Beta, you need
>to sign up'
>
>This has been happening for days, what is going on?
I assume that you clicked on the link in the email invite and accepted the
agreement. I also assume that you set this account (the one that received the
invite) as the primary account?
-steve
--
Stephen Boots
MVP MSN.COM
sboots@mvps.org
StephenB
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Old 06-25-2006, 02:52 PM   #4 (permalink)
Default Re: WLMail Desktop - can't login!

Yes I am on the Live Mail beta.

Yes I am trying to log in with the email associated with the invite. On
ideas.live.com, it says I'm enrolled under this address. I can't even
initially log in, let alone set a 'primary' account.

I've uninstalled/reinstalled several times.

"StephenB" wrote:
Quote:
> James <James@discussions.microsoft.com> wrote:
>
Quote:
> >I am enrolled in the WLMail Desktop Beta, I recieved an invite.
> >
> >On ideas.live.com it says I'm in the beta. Yet when I try and sign in on the
> >client, it won't let me. It says:
> >
> >'Before you can use this version of Windows Live Mail Desktop Beta, you need
> >to sign up'
> >
> >This has been happening for days, what is going on?
> I assume that you clicked on the link in the email invite and accepted the
> agreement. I also assume that you set this account (the one that received the
> invite) as the primary account?
> -steve
> --
> Stephen Boots
> MVP MSN.COM
> sboots@mvps.org
>
James
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Old 06-25-2006, 02:56 PM   #5 (permalink)
Default Re: WLMail Desktop - can't login!


"James" <James@discussions.microsoft.com> wrote in message
newsD063E06-DB29-4A15-A92D-6074F9884D7E@microsoft.com...
Quote:
> Yes I am on the Live Mail beta.
>
> Yes I am trying to log in with the email associated with the invite. On
> ideas.live.com, it says I'm enrolled under this address. I can't even
> initially log in, let alone set a 'primary' account.
>
> I've uninstalled/reinstalled several times.
>
> "StephenB" wrote:
>
Quote:
>> James <James@discussions.microsoft.com> wrote:
>>
Quote:
>> >I am enrolled in the WLMail Desktop Beta, I recieved an invite.
>> >
>> >On ideas.live.com it says I'm in the beta. Yet when I try and sign in on
>> >the
>> >client, it won't let me. It says:
>> >
>> >'Before you can use this version of Windows Live Mail Desktop Beta, you
>> >need
>> >to sign up'
>> >
>> >This has been happening for days, what is going on?
>> I assume that you clicked on the link in the email invite and accepted
>> the
>> agreement. I also assume that you set this account (the one that received
>> the
>> invite) as the primary account?
>> -steve
>> --
>> Stephen Boots
>> MVP MSN.COM
>> sboots@mvps.org
>>
Hehe, with WLMD u can't SET a primary account, it always IS ur login
account. Well, that's my experience anyway.

sim.seb
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Old 06-25-2006, 03:07 PM   #6 (permalink)
Default Re: WLMail Desktop - can't login!



"sim.seb" wrote:
Quote:
>
> "James" <James@discussions.microsoft.com> wrote in message
> newsD063E06-DB29-4A15-A92D-6074F9884D7E@microsoft.com...
Quote:
> > Yes I am on the Live Mail beta.
> >
> > Yes I am trying to log in with the email associated with the invite. On
> > ideas.live.com, it says I'm enrolled under this address. I can't even
> > initially log in, let alone set a 'primary' account.
> >
> > I've uninstalled/reinstalled several times.
> >
> > "StephenB" wrote:
> >
Quote:
> >> James <James@discussions.microsoft.com> wrote:
> >>
> >> >I am enrolled in the WLMail Desktop Beta, I recieved an invite.
> >> >
> >> >On ideas.live.com it says I'm in the beta. Yet when I try and sign in on
> >> >the
> >> >client, it won't let me. It says:
> >> >
> >> >'Before you can use this version of Windows Live Mail Desktop Beta, you
> >> >need
> >> >to sign up'
> >> >
> >> >This has been happening for days, what is going on?
> >> I assume that you clicked on the link in the email invite and accepted
> >> the
> >> agreement. I also assume that you set this account (the one that received
> >> the
> >> invite) as the primary account?
> >> -steve
> >> --
> >> Stephen Boots
> >> MVP MSN.COM
> >> sboots@mvps.org
> >>
>
> Hehe, with WLMD u can't SET a primary account, it always IS ur login
> account. Well, that's my experience anyway.
>
So even though I have an invitation, am enrolled and have downloaded the
client, there's just no way I can beta test this software?

Slightly unfair really.
James
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Old 06-25-2006, 03:14 PM   #7 (permalink)
Default Re: WLMail Desktop - can't login!


"James" <James@discussions.microsoft.com> wrote in message
news:38355F4D-9E61-4C58-859E-2075C805B1AC@microsoft.com...
Quote:
>
>
> "sim.seb" wrote:
>
Quote:
>>
>> "James" <James@discussions.microsoft.com> wrote in message
>> newsD063E06-DB29-4A15-A92D-6074F9884D7E@microsoft.com...
Quote:
>> > Yes I am on the Live Mail beta.
>> >
>> > Yes I am trying to log in with the email associated with the invite. On
>> > ideas.live.com, it says I'm enrolled under this address. I can't even
>> > initially log in, let alone set a 'primary' account.
>> >
>> > I've uninstalled/reinstalled several times.
>> >
>> > "StephenB" wrote:
>> >
>> >> James <James@discussions.microsoft.com> wrote:
>> >>
>> >> >I am enrolled in the WLMail Desktop Beta, I recieved an invite.
>> >> >
>> >> >On ideas.live.com it says I'm in the beta. Yet when I try and sign in
>> >> >on
>> >> >the
>> >> >client, it won't let me. It says:
>> >> >
>> >> >'Before you can use this version of Windows Live Mail Desktop Beta,
>> >> >you
>> >> >need
>> >> >to sign up'
>> >> >
>> >> >This has been happening for days, what is going on?
>> >> I assume that you clicked on the link in the email invite and accepted
>> >> the
>> >> agreement. I also assume that you set this account (the one that
>> >> received
>> >> the
>> >> invite) as the primary account?
>> >> -steve
>> >> --
>> >> Stephen Boots
>> >> MVP MSN.COM
>> >> sboots@mvps.org
>> >>
>>
>> Hehe, with WLMD u can't SET a primary account, it always IS ur login
>> account. Well, that's my experience anyway.
>>
>
> So even though I have an invitation, am enrolled and have downloaded the
> client, there's just no way I can beta test this software?
>
> Slightly unfair really.
Nono, I'm NOT saying that at all. When ur part of the WL Mail beta and the
WL Mail Desktop beta (with the same account), u should be able to login on
WLMD using that account.
I just said that the account u login with is automatically set as ur primary
account (and it seems it can't be changed at this time).

sim.seb
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Old 06-25-2006, 03:24 PM   #8 (permalink)
Default Re: WLMail Desktop - can't login!



"sim.seb" wrote:
Quote:
>
> "James" <James@discussions.microsoft.com> wrote in message
> news:38355F4D-9E61-4C58-859E-2075C805B1AC@microsoft.com...
Quote:
> >
> >
> > "sim.seb" wrote:
> >
Quote:
> >>
> >> "James" <James@discussions.microsoft.com> wrote in message
> >> newsD063E06-DB29-4A15-A92D-6074F9884D7E@microsoft.com...
> >> > Yes I am on the Live Mail beta.
> >> >
> >> > Yes I am trying to log in with the email associated with the invite. On
> >> > ideas.live.com, it says I'm enrolled under this address. I can't even
> >> > initially log in, let alone set a 'primary' account.
> >> >
> >> > I've uninstalled/reinstalled several times.
> >> >
> >> > "StephenB" wrote:
> >> >
> >> >> James <James@discussions.microsoft.com> wrote:
> >> >>
> >> >> >I am enrolled in the WLMail Desktop Beta, I recieved an invite.
> >> >> >
> >> >> >On ideas.live.com it says I'm in the beta. Yet when I try and sign in
> >> >> >on
> >> >> >the
> >> >> >client, it won't let me. It says:
> >> >> >
> >> >> >'Before you can use this version of Windows Live Mail Desktop Beta,
> >> >> >you
> >> >> >need
> >> >> >to sign up'
> >> >> >
> >> >> >This has been happening for days, what is going on?
> >> >> I assume that you clicked on the link in the email invite and accepted
> >> >> the
> >> >> agreement. I also assume that you set this account (the one that
> >> >> received
> >> >> the
> >> >> invite) as the primary account?
> >> >> -steve
> >> >> --
> >> >> Stephen Boots
> >> >> MVP MSN.COM
> >> >> sboots@mvps.org
> >> >>
> >>
> >> Hehe, with WLMD u can't SET a primary account, it always IS ur login
> >> account. Well, that's my experience anyway.
> >>
> >
> > So even though I have an invitation, am enrolled and have downloaded the
> > client, there's just no way I can beta test this software?
> >
> > Slightly unfair really.
>
> Nono, I'm NOT saying that at all. When ur part of the WL Mail beta and the
> WL Mail Desktop beta (with the same account), u should be able to login on
> WLMD using that account.
> I just said that the account u login with is automatically set as ur primary
> account (and it seems it can't be changed at this time).
>
Right okay. So look, I download it and install. In the email address box I
type my Windows Live Mail email address, and my password in the password box.
This email address:

a) Has the Live Mail beta
b) Is enrolled for the Live Mail Desktop beta

I recieve this message on attempting to sign in:

"Before you can use this version of Windows Live Mail Desktop Beta, you need
to sign up.

If you have already registered for the beta program and are not able to sign
in, please try again later."

Are there any ideas whatsoever of what I can try?
James
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Old 06-25-2006, 04:45 PM   #9 (permalink)
Default Re: WLMail Desktop - can't login!


"James" <James@discussions.microsoft.com> wrote in message
news:AB5E5AF9-4995-47AF-A3DF-573BFC5B898F@microsoft.com...
Quote:
>
>
> "sim.seb" wrote:
>
Quote:
>>
>> "James" <James@discussions.microsoft.com> wrote in message
>> news:38355F4D-9E61-4C58-859E-2075C805B1AC@microsoft.com...
Quote:
>> >
>> >
>> > "sim.seb" wrote:
>> >
>> >>
>> >> "James" <James@discussions.microsoft.com> wrote in message
>> >> newsD063E06-DB29-4A15-A92D-6074F9884D7E@microsoft.com...
>> >> > Yes I am on the Live Mail beta.
>> >> >
>> >> > Yes I am trying to log in with the email associated with the invite.
>> >> > On
>> >> > ideas.live.com, it says I'm enrolled under this address. I can't
>> >> > even
>> >> > initially log in, let alone set a 'primary' account.
>> >> >
>> >> > I've uninstalled/reinstalled several times.
>> >> >
>> >> > "StephenB" wrote:
>> >> >
>> >> >> James <James@discussions.microsoft.com> wrote:
>> >> >>
>> >> >> >I am enrolled in the WLMail Desktop Beta, I recieved an invite.
>> >> >> >
>> >> >> >On ideas.live.com it says I'm in the beta. Yet when I try and sign
>> >> >> >in
>> >> >> >on
>> >> >> >the
>> >> >> >client, it won't let me. It says:
>> >> >> >
>> >> >> >'Before you can use this version of Windows Live Mail Desktop
>> >> >> >Beta,
>> >> >> >you
>> >> >> >need
>> >> >> >to sign up'
>> >> >> >
>> >> >> >This has been happening for days, what is going on?
>> >> >> I assume that you clicked on the link in the email invite and
>> >> >> accepted
>> >> >> the
>> >> >> agreement. I also assume that you set this account (the one that
>> >> >> received
>> >> >> the
>> >> >> invite) as the primary account?
>> >> >> -steve
>> >> >> --
>> >> >> Stephen Boots
>> >> >> MVP MSN.COM
>> >> >> sboots@mvps.org
>> >> >>
>> >>
>> >> Hehe, with WLMD u can't SET a primary account, it always IS ur login
>> >> account. Well, that's my experience anyway.
>> >>
>> >
>> > So even though I have an invitation, am enrolled and have downloaded
>> > the
>> > client, there's just no way I can beta test this software?
>> >
>> > Slightly unfair really.
>>
>> Nono, I'm NOT saying that at all. When ur part of the WL Mail beta and
>> the
>> WL Mail Desktop beta (with the same account), u should be able to login
>> on
>> WLMD using that account.
>> I just said that the account u login with is automatically set as ur
>> primary
>> account (and it seems it can't be changed at this time).
>>
>
> Right okay. So look, I download it and install. In the email address box I
> type my Windows Live Mail email address, and my password in the password
> box.
> This email address:
>
> a) Has the Live Mail beta
> b) Is enrolled for the Live Mail Desktop beta
>
> I recieve this message on attempting to sign in:
>
> "Before you can use this version of Windows Live Mail Desktop Beta, you
> need
> to sign up.
>
> If you have already registered for the beta program and are not able to
> sign
> in, please try again later."
>
> Are there any ideas whatsoever of what I can try?
Try reinstalling the program. If that doesn't work, then check your firewall
settings.

davidng150
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Old 06-25-2006, 05:35 PM   #10 (permalink)
Default Re: WLMail Desktop - can't login!

> Try reinstalling the program. If that doesn't work, then check your firewall
Quote:
> settings.
I've tried both of those. I've reinstalled with the firewall disabled, but
nothing's happening.
James
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