Word 2004 Print Problem

Posted: 05-26-2004, 01:52 AM
I received a Word document as an email attachment today and had a very
unique problem with printing it.

I have two printers to choose from at work, a networked HP 4500 Color
Laser, and a networked HP 5si monochrome laser. The document would
print on the 5si, but would not print on the 4500.

I checked & other Word documents would print on the 4500, as well as
other documents created from other programs.

I tried updating the HP drivers, saving the document with a different
name, repairing permissions, checking document permissions, and finally
cut & pasted the entire contents into a new Word 2004 document, No go on
the 4500, but printed every time on the 5si.

Any ideas?

Dave L
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Responses to "Word 2004 Print Problem"

josh
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Re: Word 2004 Print Problem
Posted: 05-26-2004, 09:09 AM
Dave Leary <dfleary@pacbell.net> wrote in message news:<dfleary-
> I tried updating the HP drivers, saving the document with a different
> name, repairing permissions, checking document permissions, and finally
> cut & pasted the entire contents into a new Word 2004 document, No go on
> the 4500, but printed every time on the 5si.
Word doesn't reconize my printer...i've tried everithing...excel,
powerpoint ecc. have no problems...
i don't undestand....

--
josh
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John McGhie
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Re: Word 2004 Print Problem
Posted: 05-26-2004, 01:39 PM
Word/OS/Printer VERSION??

We can't answer these until we know what you are talking about :-)


On 26/5/04 7:09 PM, in article
23f7461a.0405260109.2a89e7db@posting.google.com, "josh"
<joshuetto@despammed.com> wrote:
> Dave Leary <dfleary@pacbell.net> wrote in message news:<dfleary-
>
>> I tried updating the HP drivers, saving the document with a different
>> name, repairing permissions, checking document permissions, and finally
>> cut & pasted the entire contents into a new Word 2004 document, No go on
>> the 4500, but printed every time on the 5si.
>
> Word doesn't reconize my printer...i've tried everithing...excel,
> powerpoint ecc. have no problems...
> i don't undestand....
>
> --
> josh
--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <john@mcghie.name>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410

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John McGhie
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Re: Word 2004 Print Problem
Posted: 05-26-2004, 01:40 PM
Dave:

Check you have no CMYK colour in there? Microsoft Office applications won't
currently handle colour depths greater than 24-bit (RGB).

Sorry: Wild guess...


On 26/5/04 11:52 AM, in article
dfleary-8A4F0C.18521725052004@msnews.microsoft.com, "Dave Leary"
<dfleary@pacbell.net> wrote:
> I received a Word document as an email attachment today and had a very
> unique problem with printing it.
>
> I have two printers to choose from at work, a networked HP 4500 Color
> Laser, and a networked HP 5si monochrome laser. The document would
> print on the 5si, but would not print on the 4500.
>
> I checked & other Word documents would print on the 4500, as well as
> other documents created from other programs.
>
> I tried updating the HP drivers, saving the document with a different
> name, repairing permissions, checking document permissions, and finally
> cut & pasted the entire contents into a new Word 2004 document, No go on
> the 4500, but printed every time on the 5si.
>
> Any ideas?
>
> Dave L
--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <john@mcghie.name>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410

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