Working crash

Posted: 01-19-2009, 05:23 PM
I recently purchased the following system:

Gateway FX541S
(Although I was not told ahead of time, I believe the unit may be a
rebranded Acer)
Intel Core2 Quad
Q6600 @ 2.40 GHz
3 gig Ram
32 Bit system
NVidia 8600GT video card
Windows Vista Home Premium

This is my first experience with Vista and overall I really dont have a
problem with the OS. But I do have a couple major glitches.

I can be working with an open window (it doesn't seem to be any specific
program), click a button and the screen I am working on goes grey making the
window no longer accessible. I get the little swirl where my pointer used to
be showing the item is working and sometimes I get the (Not Responding)
message after the title at the top of the window. I also sometimes get an
error saying the program has a problem and Windows is searching for a
solution. The solution is never found. Sometimes I can close the window but
usually it crashes the comp and I have to restart.
Has anyone heard of this problem before?
Thanks...gary

Working crash


Responses to "Working crash"

Rick Rogers
Guest
Posts: n/a
 
Re: Working crash
Posted: 01-19-2009, 07:00 PM
New? or Refurbished?

If it was a display model, format it and do a clean install. If it's new and
fresh out of the box, then contact Gateway immediately as you likely have
faulty hardware and should be using your warranty. No new machine should act
like this.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"phal" <phal@discussions.microsoft.com> wrote in message
news:150EDBDE-DA44-4C34-A6C1-035F396A2C49@microsoft.com...
>I recently purchased the following system:
>
> Gateway FX541S
> (Although I was not told ahead of time, I believe the unit may be a
> rebranded Acer)
> Intel Core2 Quad
> Q6600 @ 2.40 GHz
> 3 gig Ram
> 32 Bit system
> NVidia 8600GT video card
> Windows Vista Home Premium
>
> This is my first experience with Vista and overall I really dont have a
> problem with the OS. But I do have a couple major glitches.
>
> I can be working with an open window (it doesn't seem to be any specific
> program), click a button and the screen I am working on goes grey making
> the
> window no longer accessible. I get the little swirl where my pointer used
> to
> be showing the item is working and sometimes I get the (Not Responding)
> message after the title at the top of the window. I also sometimes get an
> error saying the program has a problem and Windows is searching for a
> solution. The solution is never found. Sometimes I can close the window
> but
> usually it crashes the comp and I have to restart.
> Has anyone heard of this problem before?
> Thanks...gary
>
phal
Guest
Posts: n/a
 
Re: Working crash
Posted: 01-20-2009, 06:39 AM
Hi Rick,
The machine straight out of the box had a problem. Aparently a bad sector on
the hard drive. I used Spin Rite to fix it, then formatted the drive, did a
fresh install.
It had run ok until these two problems came up. I hate to ship the thing
back, the tower itself weighs about 50 lbs....gary
--
Gateway FX541S
This unit is possibly a rebranded Acer Computer
Intel Core2 Quad
Q6600 @ 2.40 GHz
3 gig Ram
32 Bit system
NVidia 8600 GT video card
Windows Vista Home Premium


"Rick Rogers" wrote:
> New? or Refurbished?
>
> If it was a display model, format it and do a clean install. If it's new and
> fresh out of the box, then contact Gateway immediately as you likely have
> faulty hardware and should be using your warranty. No new machine should act
> like this.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "phal" <phal@discussions.microsoft.com> wrote in message
> news:150EDBDE-DA44-4C34-A6C1-035F396A2C49@microsoft.com...
> >I recently purchased the following system:
> >
> > Gateway FX541S
> > (Although I was not told ahead of time, I believe the unit may be a
> > rebranded Acer)
> > Intel Core2 Quad
> > Q6600 @ 2.40 GHz
> > 3 gig Ram
> > 32 Bit system
> > NVidia 8600GT video card
> > Windows Vista Home Premium
> >
> > This is my first experience with Vista and overall I really dont have a
> > problem with the OS. But I do have a couple major glitches.
> >
> > I can be working with an open window (it doesn't seem to be any specific
> > program), click a button and the screen I am working on goes grey making
> > the
> > window no longer accessible. I get the little swirl where my pointer used
> > to
> > be showing the item is working and sometimes I get the (Not Responding)
> > message after the title at the top of the window. I also sometimes get an
> > error saying the program has a problem and Windows is searching for a
> > solution. The solution is never found. Sometimes I can close the window
> > but
> > usually it crashes the comp and I have to restart.
> > Has anyone heard of this problem before?
> > Thanks...gary
> >
>
>
Rick Rogers
Guest
Posts: n/a
 
Re: Working crash
Posted: 01-20-2009, 11:01 AM
Your choice. Bad hardware does not get better, only worse.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"phal" <phal@discussions.microsoft.com> wrote in message
news:91D9FAEB-3400-494C-ABD1-DCF86199C9DC@microsoft.com...
> Hi Rick,
> The machine straight out of the box had a problem. Aparently a bad sector
> on
> the hard drive. I used Spin Rite to fix it, then formatted the drive, did
> a
> fresh install.
> It had run ok until these two problems came up. I hate to ship the thing
> back, the tower itself weighs about 50 lbs....gary
> --
> Gateway FX541S
> This unit is possibly a rebranded Acer Computer
> Intel Core2 Quad
> Q6600 @ 2.40 GHz
> 3 gig Ram
> 32 Bit system
> NVidia 8600 GT video card
> Windows Vista Home Premium
>
>
> "Rick Rogers" wrote:
>
>> New? or Refurbished?
>>
>> If it was a display model, format it and do a clean install. If it's new
>> and
>> fresh out of the box, then contact Gateway immediately as you likely have
>> faulty hardware and should be using your warranty. No new machine should
>> act
>> like this.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "phal" <phal@discussions.microsoft.com> wrote in message
>> news:150EDBDE-DA44-4C34-A6C1-035F396A2C49@microsoft.com...
>> >I recently purchased the following system:
>> >
>> > Gateway FX541S
>> > (Although I was not told ahead of time, I believe the unit may be a
>> > rebranded Acer)
>> > Intel Core2 Quad
>> > Q6600 @ 2.40 GHz
>> > 3 gig Ram
>> > 32 Bit system
>> > NVidia 8600GT video card
>> > Windows Vista Home Premium
>> >
>> > This is my first experience with Vista and overall I really dont have a
>> > problem with the OS. But I do have a couple major glitches.
>> >
>> > I can be working with an open window (it doesn't seem to be any
>> > specific
>> > program), click a button and the screen I am working on goes grey
>> > making
>> > the
>> > window no longer accessible. I get the little swirl where my pointer
>> > used
>> > to
>> > be showing the item is working and sometimes I get the (Not Responding)
>> > message after the title at the top of the window. I also sometimes get
>> > an
>> > error saying the program has a problem and Windows is searching for a
>> > solution. The solution is never found. Sometimes I can close the window
>> > but
>> > usually it crashes the comp and I have to restart.
>> > Has anyone heard of this problem before?
>> > Thanks...gary
>> >
>>
>>
 
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