XP 64 Bit and Xerox 8830 pronter

Posted: 11-09-2007, 06:24 PM
My company has a Xerox 8830 printer which works fine with 32-bit XP OS.
However, one of our designers obtained a Dell (Intel 64-bit) Workstation. We
downloaded the 64-bit driver Xerox specified, set up the IP address of the
printer, etc, etc.

Everything seemed to load fine. But when we tried to print a test page, we
get a cryptic message saying the test page failed to print, no explanation of
cause.

When we look the printer parameters, everything looks fine- the printer
model is identified on the correct port, so on.

The engineer who obtained the workstation has the administrator privileges.

Any information about what might be causing this problem? The engineer says
he has seen a lot of traffic on the internet about problems with XP 64 bit OS.

Thanks,

Dave
Reply With Quote

Responses to "XP 64 Bit and Xerox 8830 pronter"

Tony
Guest
Posts: n/a
 
Re: XP 64 Bit and Xerox 8830 pronter
Posted: 11-09-2007, 09:18 PM
Dave <Dave@discussions.microsoft.com> wrote:
>My company has a Xerox 8830 printer which works fine with 32-bit XP OS.
>However, one of our designers obtained a Dell (Intel 64-bit) Workstation. We
>downloaded the 64-bit driver Xerox specified, set up the IP address of the
>printer, etc, etc.
>
>Everything seemed to load fine. But when we tried to print a test page, we
>get a cryptic message saying the test page failed to print, no explanation of
>cause.
>
>When we look the printer parameters, everything looks fine- the printer
>model is identified on the correct port, so on.
>
>The engineer who obtained the workstation has the administrator privileges.
>
>Any information about what might be causing this problem? The engineer says
>he has seen a lot of traffic on the internet about problems with XP 64 bit OS.
>
>Thanks,
>
>Dave
The driver is written by Xerox and it has to be written to correctly interface
with XP 64 bit so this is most unlikely to be an OS problem. I suggest you talk
to Xerox.
Tony
MS MVP Printing/Imaging

Reply With Quote
 
LinkBack Thread Tools Display Modes
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump


Similar Threads
Thread Thread Starter Forum Replies Last Post
Xerox Workcentre M 940 David mills Windows XP Printers / Scanners / Fax 0 12-30-2003 03:49 PM
aureal 8830 more info Mary Windows XP Device Drivers 1 11-05-2003 08:13 PM
Aureal 8830 driver Mary Windows XP Device Drivers 1 11-05-2003 07:39 PM
my usb pronter not working with motorola asb cable modem larry Windows XP Printers / Scanners / Fax 0 10-03-2003 08:45 PM
Aureal 8830 drivers? Jon Wagner Windows XP Hardware 0 07-27-2003 01:58 AM