XP does not accept my scanner please help!

Posted: 07-22-2004, 06:37 PM

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I have a Mustek 1200 UB Plus scanner
and Windows XP
I am trying to reinstall my scanner to a new computer. It
has worked on the old one with the same Operating System.
When I install the software and plug in the scanner it
installs giving me the message :
Cannot install this hardware-
Problem installing this hardware- USB Device

This class installer has denied the request to install or
upgrade this device-
It does this now on both computers with Windows XP
USB is in right porthole.
Thank you
Kevin

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