XP doesn't see my pics on camera!

Hi Treeman,
Irfanview is what I prefer to use. I have XP Home at the house and XP Pro
here at work. At home I have no problem with seeing the pic files on my
camera with Irfanview. But something here at work has changed or something.
I hook my camera up, it creates a new drive but I can see the files in the
camera when I use Irfan, Exif or FinePix viewers. Any ideas what is wrong.
FujiFilm says they have been getting a lot of calls about this but says its a
Windows problem. Got any ideas for me?

"Treeman" wrote:

>
> Dana,
> What do you use to view your pictures? If it's the fax & picture
> viewer, try opening the files from there. (open application, search for
> photos)
> If you don't have an image viewer application other than the fax &
> picture viewer, here is a link to a free one that many folks like;
> 'IrfanView' (http://www.irfanview.com/)
> Best,
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> View this thread: http://www.msusenet.com/t-1870562509
>
>

Hello,

So it sounds like you can see the files on the camera in Windows, it's just
that you never get the Autorun dialog. Is that correct? If so, you should
verify your Autorun settings are correct for the camera. The following KB
article may help to get you into your Autorun settings.
http://support.microsoft.com/default...b;en-us;888022
Once you do that, if you still don't get the Autorun dialog when attaching
the camera, go to My Computer and open the removable media drive on the
camera and see if you can access the pictures that way.

Let us know how that goes.

Thanks,
Gregg Rivers [MSFT]

This posting is provided "AS IS" with no warranties, and confers no
rights.
Please note I cannot respond to e-mailed questions, please use these
newsgroups.

"Dana Morris" <DanaMorris@discussions.microsoft.com> wrote in message
news:762659ED-10C6-4A92-B107-E72080E40E00@microsoft.com...

> Hi Treeman,
> Irfanview is what I prefer to use. I have XP Home at the house and XP Pro
> here at work. At home I have no problem with seeing the pic files on my
> camera with Irfanview. But something here at work has changed or
> something.
> I hook my camera up, it creates a new drive but I can see the files in the
> camera when I use Irfan, Exif or FinePix viewers. Any ideas what is
> wrong.
> FujiFilm says they have been getting a lot of calls about this but says
> its a
> Windows problem. Got any ideas for me?
>
> "Treeman" wrote:
>

>>
>> Dana,
>> What do you use to view your pictures? If it's the fax & picture
>> viewer, try opening the files from there. (open application, search for
>> photos)
>> If you don't have an image viewer application other than the fax &
>> picture viewer, here is a link to a free one that many folks like;
>> 'IrfanView' (http://www.irfanview.com/)
>> Best,
>> Treeman
>>
>>
>> --
>> Treeman
>>
>>
>> ------------------------------------------------------------------------
>> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
>> View this thread: http://www.msusenet.com/t-1870562509
>>
>>

"But something here at work has changed or something."
Bring doughnuts in for IT person at work. (Krispy Kreme works best)
Explain to him/her the problem.
It will be fixed shortly.
Best,
Treema

--
Treema

-----------------------------------------------------------------------
Treeman's Profile: http://www.msusenet.com/member.php?userid=126
View this thread: http://www.msusenet.com/t-187056250

No IT guy Treeman! Just me doing the best I can. I think Windows update did
something screwey.

"Treeman" wrote:

>
> "But something here at work has changed or something."
> Bring doughnuts in for IT person at work. (Krispy Kreme works best)
> Explain to him/her the problem.
> It will be fixed shortly.
> Best,
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> View this thread: http://www.msusenet.com/t-1870562509
>
>

Hi Gregg,
I went to the support site and that didn't help me. It says to go to
start then My Computer then Removable Storage Devices. My Start doesn't show
My Computer. My Computer is a desktop icon. When I clicked My Computer
Removable Storage Devices wasn't displayed. I did find an Autoplay tab when
I referenced the G drive which is what XP assign to the camera when it is
hooked up. I suggested that it use a viewer to see the pics but that didn't
work either. Usually what happens on my other computer is that I can see the
new drive. When I click on it a folder will appear. When I open the folder
I can then see my pictures inside the camera. All I get now is the new drive
designation and the name of the camera in front of the new drive. When I try
to access the drive it tells me to insert a disk. Any new ideas how I can
fix this?

Thanks, Dana
"Gregg Rivers [MSFT]" wrote:

> Hello,
>
> So it sounds like you can see the files on the camera in Windows, it's just
> that you never get the Autorun dialog. Is that correct? If so, you should
> verify your Autorun settings are correct for the camera. The following KB
> article may help to get you into your Autorun settings.
> http://support.microsoft.com/default...b;en-us;888022
> Once you do that, if you still don't get the Autorun dialog when attaching
> the camera, go to My Computer and open the removable media drive on the
> camera and see if you can access the pictures that way.
>
> Let us know how that goes.
>
> Thanks,
> Gregg Rivers [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> Please note I cannot respond to e-mailed questions, please use these
> newsgroups.
>
> "Dana Morris" <DanaMorris@discussions.microsoft.com> wrote in message
> news:762659ED-10C6-4A92-B107-E72080E40E00@microsoft.com...

> > Hi Treeman,
> > Irfanview is what I prefer to use. I have XP Home at the house and XP Pro
> > here at work. At home I have no problem with seeing the pic files on my
> > camera with Irfanview. But something here at work has changed or
> > something.
> > I hook my camera up, it creates a new drive but I can see the files in the
> > camera when I use Irfan, Exif or FinePix viewers. Any ideas what is
> > wrong.
> > FujiFilm says they have been getting a lot of calls about this but says
> > its a
> > Windows problem. Got any ideas for me?
> >
> > "Treeman" wrote:
> >

> >>
> >> Dana,
> >> What do you use to view your pictures? If it's the fax & picture
> >> viewer, try opening the files from there. (open application, search for
> >> photos)
> >> If you don't have an image viewer application other than the fax &
> >> picture viewer, here is a link to a free one that many folks like;
> >> 'IrfanView' (http://www.irfanview.com/)
> >> Best,
> >> Treeman
> >>
> >>
> >> --
> >> Treeman
> >>
> >>
> >> ------------------------------------------------------------------------
> >> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> >> View this thread: http://www.msusenet.com/t-1870562509
> >>
> >>

>
>
>

Hi Dana,

Can you tell me what was installed or done with the computer before this
stopped working? Also, what model of camera do you have? The fact that you
can't even access the removable device tells me that it's probably a driver
problem. Once we get the system to recognize the camera, hopefully other
things (like Autorun) will just work.
A quick glance at the Fuji website shows some possibilities although I'm not
sure which apply since I don't know what model camera you have. Could be a
driver problem, even though you mentioned you reinstalled, it could be that
you need the newest driver/viewer software. Check out
http://www.fujifilm.com/JSP/fuji/epa...upportHome.jsp.

Let us know,
Gregg Rivers [MSFT]

This posting is provided "AS IS" with no warranties, and confers no
rights.
Please note I cannot respond to e-mailed questions, please use these
newsgroups.

"Dana Morris" <DanaMorris@discussions.microsoft.com> wrote in message
news:4164A1DE-AB28-4571-8D9E-D6CC0FC7E528@microsoft.com...

> Hi Gregg,
> I went to the support site and that didn't help me. It says to go to
> start then My Computer then Removable Storage Devices. My Start doesn't
> show
> My Computer. My Computer is a desktop icon. When I clicked My Computer
> Removable Storage Devices wasn't displayed. I did find an Autoplay tab
> when
> I referenced the G drive which is what XP assign to the camera when it is
> hooked up. I suggested that it use a viewer to see the pics but that
> didn't
> work either. Usually what happens on my other computer is that I can see
> the
> new drive. When I click on it a folder will appear. When I open the
> folder
> I can then see my pictures inside the camera. All I get now is the new
> drive
> designation and the name of the camera in front of the new drive. When I
> try
> to access the drive it tells me to insert a disk. Any new ideas how I can
> fix this?
>
> Thanks, Dana
> "Gregg Rivers [MSFT]" wrote:
>

>> Hello,
>>
>> So it sounds like you can see the files on the camera in Windows, it's
>> just
>> that you never get the Autorun dialog. Is that correct? If so, you
>> should
>> verify your Autorun settings are correct for the camera. The following
>> KB
>> article may help to get you into your Autorun settings.
>> http://support.microsoft.com/default...b;en-us;888022
>> Once you do that, if you still don't get the Autorun dialog when
>> attaching
>> the camera, go to My Computer and open the removable media drive on the
>> camera and see if you can access the pictures that way.
>>
>> Let us know how that goes.
>>
>> Thanks,
>> Gregg Rivers [MSFT]
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> Please note I cannot respond to e-mailed questions, please use these
>> newsgroups.
>>
>> "Dana Morris" <DanaMorris@discussions.microsoft.com> wrote in message
>> news:762659ED-10C6-4A92-B107-E72080E40E00@microsoft.com...

>> > Hi Treeman,
>> > Irfanview is what I prefer to use. I have XP Home at the house and XP
>> > Pro
>> > here at work. At home I have no problem with seeing the pic files on
>> > my
>> > camera with Irfanview. But something here at work has changed or
>> > something.
>> > I hook my camera up, it creates a new drive but I can see the files in
>> > the
>> > camera when I use Irfan, Exif or FinePix viewers. Any ideas what is
>> > wrong.
>> > FujiFilm says they have been getting a lot of calls about this but says
>> > its a
>> > Windows problem. Got any ideas for me?
>> >
>> > "Treeman" wrote:
>> >
>> >>
>> >> Dana,
>> >> What do you use to view your pictures? If it's the fax & picture
>> >> viewer, try opening the files from there. (open application, search
>> >> for
>> >> photos)
>> >> If you don't have an image viewer application other than the fax &
>> >> picture viewer, here is a link to a free one that many folks like;
>> >> 'IrfanView' (http://www.irfanview.com/)
>> >> Best,
>> >> Treeman
>> >>
>> >>
>> >> --
>> >> Treeman
>> >>
>> >>
>> >> ------------------------------------------------------------------------
>> >> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
>> >> View this thread: http://www.msusenet.com/t-1870562509
>> >>
>> >>

>>
>>
>>