XP fax failed to receive

I have been using the built-in fax function in XP for a year and, all of a
sudden, I can't receive a fax. I get an message in the fax console that an
error occurred while receiving the fax but there is no information about the
error. In one case, the sender of the fax received a message that the fax
transmission went through okay.

I uninstalled and reinstalled the fax service but still can't get it to
work.

I'm using XP Home Edition and have installed all service packs and updates.
Any help will be greatly appreciated.

TIA

--
Nadyne Nelson
nadyne@prospectiveplanning.com