XP not finding MP3 drivers

Hi,

I was wondering if anyone would have any advice for me. I am runnin
Windows XP with SP2 and all my windows updates are current. A fe
months ago I bought a Creative Zen Stone MP3 player and found my P
could not recognize it. It couldn't find the driver even when I pointe
it directly at the folder. I tried a few basic things like updating th
chipset and different versions of Windows Media Player but nothin
worked. I also found out at the same time that another Creative Zen MP
player that used to work on the same PC was now no longer working.
returned the Creative Stone and bought instead a Sony Walkman. However
it has exactly the same problem: i.e. when it is plugged in, it say
'Found New Hardware' starts the wizard but cannot find the drivers
Here is what I have tried so far:

* Updating my nVidia nForce4 chipset drivers
* Updating my BIOS
* Trying to Re-install the drivers drom device manager
* Ensuring I have the latest MP3 drivers
* Using all the USB ports on my computer front and back
* In the BIOS switching off USB 2.0 and reverting to 1.1.
* In Device Manager for the Root Hub unchecking the Power Managemen
save checkbox. Interestingly, when the MP3 is plugged in, it register
in Power Management as drawing 500mA and can charge OK, so on som
level the USB is recognizing it.
* In case somehow the USB Hub had got corrupted, I deleting all my US
Root Hubs then rebooted hoping windows would find the drivers an
reinstall. However, this resulted in Windows starting the Found Ne
Hardware wizard for my Root Hubs and not being able to find the driver
for these so I had to do a system restore to get back to normal.

My printer, cordless mouse/keyboard, speakers and camera all work fine
but not my MP3 player. The MP3 player works fine on a friends XP (the
keep nothing up to date at all and wouldn't have a clue how to update!
I'm starting to wonder if the moral of this story is to never updat
your computer!

Any help at all would be greatly appeciated.

System Summary:

Windows XP SP2
nVidia nForce4 chipset
Asus (Fujitsu Siemans) A8NE-FM mobo
Runnin Norton Internet Security
Trying to run Sony NW-S703F Walkma

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