XP not recognizing legit drivers

Posted: 01-31-2004, 01:28 PM

Sarah Gossett

Guest
Posts: n/a

Today I formatted my hard drive and reinstalled XP, and I'm having a
difficult time getting my Realmagic Hollywood Plus card working again. I
downloaded the latest drivers for XP from Sigma, but when I direct the new
hardware wizard to the folder where they reside (after it has recognized a
new 'multimedia device'), it says "cannot find the necessary software." I've
tried downloading them again, in case the unzip corrupted them or something,
but it doesn't help. I even tried downloading older drivers, and I got the
same result.
The weird thing is that these same drivers were installing fine on this
machine yesterday; any ideas why it's being so picky in this lovely, clean,
new installation?

Thanks,
Sarah

Responses to "XP not recognizing legit drivers"

Rich Barry

Guest
Posts: n/a

Re: XP not recognizing legit drivers

Posted: 01-31-2004, 10:44 PM

Sarah, rt click MyComputer>select Prop>Hardware>Device Manager. See it the
card is showing up there.
If it is trying upgrading the drivers from there.
"Sarah Gossett" <sarahgossett@cox.net> wrote in message
news:i4OSb.2257$IF1.128@fed1read01...

> Today I formatted my hard drive and reinstalled XP, and I'm having a
> difficult time getting my Realmagic Hollywood Plus card working again. I
> downloaded the latest drivers for XP from Sigma, but when I direct the new
> hardware wizard to the folder where they reside (after it has recognized a
> new 'multimedia device'), it says "cannot find the necessary software."

I've

> tried downloading them again, in case the unzip corrupted them or

something,

> but it doesn't help. I even tried downloading older drivers, and I got the
> same result.
> The weird thing is that these same drivers were installing fine on this
> machine yesterday; any ideas why it's being so picky in this lovely,

clean,

> new installation?
>
> Thanks,
> Sarah
>
>

Sarah Gossett

Guest
Posts: n/a

Re: XP not recognizing legit drivers

Posted: 02-01-2004, 05:27 PM

Hi Rich, thanks for the reply.

The card showed up in device manager, but as a 'multimedia device' with a
yellow question mark next to it. And I got the same "can't find the
necessary software" when I tried to install the drivers from there.

I did sort of fix the problem, though. I thought I'd try putting the card in
a different PCI slot, and voila, this time XP accepted the drivers. I have
no idea why the first PCI slot wasn't good enough; it certainly works for my
ethernet card.

Thanks!
Sarah

"Rich Barry" <rbarry@NOTsocal.rr.com> wrote in message
news:eIltFvE6DHA.2732@TK2MSFTNGP09.phx.gbl...

> Sarah, rt click MyComputer>select Prop>Hardware>Device Manager. See it

the

> card is showing up there.
> If it is trying upgrading the drivers from there.

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