Re: XP PNP hardware installation does not work

Posted: 04-06-2004, 07:47 PM
Mike wrote:
> Yup, the most up to date Intel drivers are installed.
> Thanks, MLN
>> -----Original Message-----
>> Did you install the Intel supplied drivers on the CD that
>> came with the mobo? Have you checked for updates at
>> www.intel.com for your specific mobo?
>>
>>
>> <anonymous@discussions.microsoft.com> wrote in message
>> news:10f8a01c40eee$c90ec450$a101280a@phx.gbl...
>>>
>>>> -----Original Message-----
>>>>
>>>>> -----Original Message-----
>>>>> On Sat, 20 Mar 2004 08:16:39 -0800, Mike wrote:
>>>>>
>>>>>> I have searched the Knowledge Base and newsgroups but I
>>>>>> haven't found a solution to this problem.
>>>>>>
>>>>>> I have a new computer I built last month, so it has a
>>>>>> fresh, clean installation of Windows XP Pro with SP1. The
>>>>>> machine has an Intel D865PERL board, a 3.0 Ghz P4, and 1.0
>>>>>> GB of RAM.
>>>>>>
>>>>>> Windows cannot find drivers and other files necessary for
>>>>>> installing any new hardware I connect. This happens
>>>>>> regardless of whether the device is connected via USB,
>>>>>> firewire or parallel port. It has happened with a DV
>>>>>> video camera, USB drive, printer, video card and NIC.
>>>>>>
>>>>>> The same devices install without any problem on other
>>>>>> computers I have running XP Pro and W2000. On those
>>>>>> machines the devices install automatically without the Add
>>>>>> New Hardware Wizard ever appearing.
>>>>>>
>>>>>> Automatic, PNP installation should occur, but Windows
>>>>>> doesn't seem to be looking in the driver.cab and sp1.cab
>>>>>> files as it should.
>>>>>>
>>>>>> I've been able to find the drivers and other files needed
>>>>>> by searching the C:\ drive using Windows Explorer, but the
>>>>>> Add New Hardware Wizard can't see them if they're packed
>>>>>> in a .cab file. The Wizard can see the files in other
>>>>>> locations if I browse to them, but it doesn't find them on
>>>>>> its own.
>>>>>>
>>>>>> To install each file I open Windows Explorer, search for
>>>>>> the needed file on my C:\ drive, copy or extract it to the
>>>>>> desktop, then point the Add New Hardware Wizard there.
>>>>>> The file is copied and then it's on to the next file.
>>>>>>
>>>>>> This would be annoying if there was just one file to be
>>>>>> installed per device, but there are often several and in
>>>>>> the case of the DV camera at least a dozen.
>>>>>>
>>>>>> I shouldn't have to do this manually. Why can't XP locate
>>>>>> and install the files it needs in its own folders
>>>>>> and .cabs? Is there a registry setting that needs to be
>>>>>> changed?
>>>>>>
>>>>>> You are welcome to contact me directly at the e- mail
>>>>>> address shown (after removing the spam protection
>>>>>> characters).
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Mike
>>>>>
>>>>> XP was released the fall of 2001. The drivers included (most
>>>>> supplied by the various hardware manufacturers) are for devices
>>>>> that existed at that time and some older devices. How many of the
>>>>> hardware devices that you are using on this new system existed
>>>>> then? Probably many are newer than the 2001 time frame and XP
>>>>> simply does not include the needed drivers.
>>>>>
>>>>> Also, for Plug and Play to happen, the Plug and Play service
>>>>> needs to be enabled. Some of the tweak sites recommend disabling
>>>>> this. Personally, don't think that's a good idea and prefer to
>>>>> leave the settings alone and let it run as needed.
>>>>>
>>>>> --
>>>>> Sharon F
>>>>> MS-MVP ~ Windows XP Shell/User
>>>>> .
>>>>>
>>>> Thanks for your replies. Some of the devices are older,
>>>> some are newer. As I said installation of several of
>>>> these same devices works flawlessly on my other XP
>>>> machine, plus as I also said I can search for and find the
>>>> drivers on my C:\ drive so its not that they're missing,
>>>> its that Windows doesn't find them. In any case XP is
>>>> also supposed to search the Internet for drivers and its
>>>> not doing that either.
>>>>
>>>> As for whether or non PNP is disabled, how would I check?
>>>> I wasn't able to find any reference to that today either.
>>>>
>>>> In response to another reply, yes I have installed the
>>>> motherboard drivers.
>>>>
>>>> Thanks,
>>>>
>>>> MLN
>>>> .
>>>>
>>> I've found PNP in System Admin. It is marked to operate
>>> automatically. It is not disabled. Thanks, Mike
>>
>>
>> .
Check BIOS setup for a switch for Plug and play operating system. Older
BIOSs would have the switch, but with Linux gaining acceptance, it might
be a desired BIOS option again.

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